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Gran Hotel de Querétaro

3.5 star property
3.5-star Colonial hotel near Josefa Ortiz de Domínguez Auditorium

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Photo gallery for Gran Hotel de Querétaro

Hallway
Breakfast area
View from room
Interior entrance
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Place, Alameda Hidalgo Park
    ‪10 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪17 min walk‬
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪5 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪48 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View | In-room safe, desk, blackout drapes, soundproofing

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 840 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View | In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(14 reviews)
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View | In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 436 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 770 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 1 King Bed

  • 770 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Querétaro

Downtown Querétaro stay.With a stay at this Downtown Querétaro hotel, you'll be steps from Querétaro Regional Museum and San Francisco Temple. Zenea Garden and San Jose de Gracia Temple are also within half a mile (1 km).

What's nearby

  • Alameda Hidalgo Park - 10 min walk - 0.6 miles
  • Aqueduct of Santiago de Querétaro - 17 min walk - 0.9 miles
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive - 1.2 miles
  • Galerías Querétaro Shopping Center - 7 min drive - 1.7 miles
  • Corregidora Stadium - 9 min drive - 2.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Hank's Querétaro - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Restaurante La Llave - ‬2 min walk
  • ‪Gorditas Del Portal - ‬1 min walk
  • ‪Loncheria Las Tortugas - ‬3 min walk

About this property

Gran Hotel de Querétaro

3.5-star Colonial hotel near Josefa Ortiz de Domínguez Auditorium
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Gran Hotel de Querétaro also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This Colonial Querétaro hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and complimentary newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 220 per night)

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Frequently asked questions

How close is Gran Hotel de Querétaro to the airport?

Gran Hotel de Querétaro is 20.8 mi (37-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

Does Gran Hotel de Querétaro have an airport shuttle?

Airport shuttle services are not available at Gran Hotel de Querétaro.

Does Gran Hotel de Querétaro offer free breakfast?

Gran Hotel de Querétaro does not offer free breakfast.

Is there a casino at Gran Hotel de Querétaro?

No, there is no casino at this hotel.

What time is check-in at Gran Hotel de Querétaro?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Gran Hotel de Querétaro?

Free parking is not available at this hotel.

Does Gran Hotel de Querétaro have a pool?

Gran Hotel de Querétaro does not have a pool.

Does Gran Hotel de Querétaro have a spa?

There are no spa services available at this hotel.

How close is Gran Hotel de Querétaro to downtown Querétaro?

Gran Hotel de Querétaro is 0.1 mi away from Querétaro.

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

8/10 Good

Jaime

Traveled with family
Liked: Amenities
Carpet needs replaced
Stayed 1 night in Aug 2025

10/10 Excellent

Elsa

Stayed 1 night in Jul 2025

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Erika E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was friendly and good. From our car to and from the airport to all the answered questions. We loved it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Property very pretty.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic and original

Overall it was pleasant. Staff was super attentive and when we reported a couple of issues, these were promptly resolved. I love the history and authenticity of the decor, fits the surrounding area.
Stayed 4 nights in Jul 2025

2/10 Terrible

Marie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not a 5 star hotel. It is dirty, disgusting, falling apart and run down. The carpet was stained and the bedding was stained. This hotel looked like a motel in one of the worst movies you could ever imagine..
Stayed 1 night in Jul 2025

10/10 Excellent

Mariel Angel Guerra

Stayed 2 nights in Jul 2025

10/10 Excellent

Raymundo

Stayed 2 nights in Jul 2025

10/10 Excellent

MELINA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

Susana

Stayed 1 night in Jun 2025

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, perfect location! Grear customer service! Recommend this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
The interior architecture of the hotel and the room had a colonial style. There is a very popular outside bar next to the hotel and there is a VIPS restaurant on the other side of the hotel. The hotel is right in the middle of the charming and vibrant center of town. The church bells ringing at different times day and night, was an enhancement to the experience.
Stayed 3 nights in May 2025

10/10 Excellent

Alejandra

Stayed 1 night in May 2025

10/10 Excellent

Marina, Houston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff. Very central located, close to restaurants and little shops. Concierge met us upon arrival to help us with luggage. Hotel has AC and it was appreciated since weather was hot. Bottled water was provided daily. Room was large as well as restroom. Coffee pot provided. We also were welcomed with a bottle of wine and asked us to let them know when we needed cups to enjoy. Room was kept clean daily. Breakfast can be enjoyed there. Bar is also available on site. They helped us get a taxi scheduled for early departure to airport. Great stay.
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 4 nights in Apr 2025

10/10 Excellent

silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shinji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and convenient
Stayed 1 night in Apr 2025

6/10 Okay

Pedro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bell on the church, just next to the hotel, tolling all night, every 30 minutes, was a nightmare. I didn't sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Mirtha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and great service. Hotel carpet needs an update. Also, a foul smell was coming out of the bathroom drain, it needs some improvement. Breakfast buffet does need more breakfast options, it was very limited. But we really liked the hotel, and the staff was professional and helpful.
Stayed 3 nights in Mar 2025

6/10 Okay

Thomas

Stayed 1 night in Mar 2025