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The Dairy Hotel Queenstown, A Naumi Chapter

4.5 star property
4.5-star luxury lodge near Skyline Queenstown

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Photo gallery for The Dairy Hotel Queenstown, A Naumi Chapter

Exterior
Property preview
Junior Suite | 1 bedroom, free minibar, individually decorated, individually furnished
Exterior
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
21 Brecon St., Queenstown, Otago, 9300
  • Place, Kiwi and Birdlife Park
    ‪3 min walk‬
  • Place, Skyline Queenstown
    ‪5 min walk‬
  • Place, Queenstown Gardens
    ‪6 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Habitat Rooms

Habitat Rooms | 1 bedroom, free minibar, individually decorated, individually furnished

Habitat Rooms

9.4 out of 10
Exceptional
(16 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar, individually decorated, individually furnished

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

Oasis Rooms | 1 bedroom, free minibar, individually decorated, individually furnished

Oasis Rooms

10.0 out of 10
Exceptional
(5 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Harmony Suite

The Harmony Suite | 1 bedroom, free minibar, individually decorated, individually furnished

The Harmony Suite

  • 398 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Queenstown

Central Queenstown getaway .A stay at this Queenstown City Centre lodge places you within half a mile (1 km) of Skyline Queenstown and 3 miles (5 km) of Ben Lomond Track. Onsen Hot Pools is within 6 miles (10 km) and Coronet Peak Ski Area is within 9 miles (15 km).
View more Lodges in QueenstownOpens in a new window

What's nearby

  • Kiwi and Birdlife Park - 3 min walk - 0.2 miles
  • Queenstown Mall - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 3 min walk - 0.2 miles
  • Skyline Queenstown - 5 min walk - 0.3 miles
  • Queenstown Gardens - 6 min walk - 0.4 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬3 min walk
  • ‪Beechtree - ‬5 min walk
  • ‪Smiths Craft Beer House - ‬3 min walk
  • ‪Bespoke Kitchen - ‬1 min walk
  • ‪Gongcha - ‬4 min walk

About this property

The Dairy Hotel Queenstown, A Naumi Chapter

4.5-star luxury lodge near Skyline Queenstown
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A hot tub, multilingual staff, and ski storage are also featured at the luxury The Dairy Hotel Queenstown, A Naumi Chapter. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Dairy Hotel Queenstown, A Naumi Chapter was completed in July 2020.

This 4.5-star Queenstown lodge is smoke free.

  • 13 guestrooms or units
  • 2 levels
  • Deli
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
The Dairy Hotel Queenstown, A Naumi Chapter offers 13 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. 43-inch LED televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior

Holiday Inn Express & Suites Queenstown by IHG

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,000 reviews
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Oct 12 - Oct 13
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 20 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Self parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Dairy Hotel
Dairy Private Hotel
Dairy Private Luxury
Dairy Private Luxury Hotel
Dairy Private Luxury Hotel Queenstown
Dairy Private Luxury Queenstown
Private Luxury Hotel
Dairy Private Queenstown
The Dairy Private Hotel
The Dairy Private Hotel by Naumi Hotels Lodge
The Dairy Private Hotel by Naumi Hotels Queenstown
The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

Frequently asked questions

How close is The Dairy Hotel Queenstown, A Naumi Chapter to the airport?

The Dairy Hotel Queenstown, A Naumi Chapter is 4.9 mi (9-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

Does The Dairy Hotel Queenstown, A Naumi Chapter have an airport shuttle?

Airport shuttle services are not available at The Dairy Hotel Queenstown, A Naumi Chapter.

How close is The Dairy Hotel Queenstown, A Naumi Chapter to the beach?

This lodge is a short 4-minute walk from Queenstown Beach and 4.4 mi (13-min drive) from Frankton Beach. Don't forget your sunscreen!

Does The Dairy Hotel Queenstown, A Naumi Chapter offer free breakfast?

Free breakfast isn’t provided at The Dairy Hotel Queenstown, A Naumi Chapter, but continental breakfast is offered for a fee of NZD 20 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at The Dairy Hotel Queenstown, A Naumi Chapter?

No, there is no casino at this lodge, but Skycity Queenstown Casino (3-min walk) and SKYCITY Wharf Casino (5-min walk) are nearby.

What time is check-in at The Dairy Hotel Queenstown, A Naumi Chapter?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in.

Is there free parking at The Dairy Hotel Queenstown, A Naumi Chapter?

Free parking is not available at this lodge. Self parking is available for NZD 20 per day.

Does The Dairy Hotel Queenstown, A Naumi Chapter have a pool?

The Dairy Hotel Queenstown, A Naumi Chapter does not have a pool.

Does The Dairy Hotel Queenstown, A Naumi Chapter have a restaurant?

The Dairy Hotel Queenstown, A Naumi Chapter is home to The Lounge, which features happy hour.

Does The Dairy Hotel Queenstown, A Naumi Chapter have a spa?

There are no spa services available at this lodge.

How close is The Dairy Hotel Queenstown, A Naumi Chapter to downtown Queenstown?

The Dairy Hotel Queenstown, A Naumi Chapter is 0.1 mi away from Queenstown.

The Dairy Hotel Queenstown, A Naumi Chapter Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 293 out of 349 reviews
Rating 8 - Good. 40 out of 349 reviews
Rating 6 - Okay. 10 out of 349 reviews
Rating 4 - Poor. 2 out of 349 reviews
Rating 2 - Terrible. 4 out of 349 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very enjoyable stay at the hotel. We particularly liked ‘happy hour’ catch up with other guests as well as the coziness of the hotel. The location was perfect too!
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the decor of the hotel and its proximity to town centre.
Stayed 2 nights in May 2025

6/10 Okay

Ross

Stayed 9 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Amenities
What an amazing place to stay, room was very funky with wallpaper on the ceiling. It was great to have a complimentary mini bar. The free happy hour was a great way to meet other travellers and discuss plans for the upcoming days. I would highly recommend this accomodation!
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great, easy stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon Stay

Great stay on our honeymoon, the hotel went the extra mile with wine, sweet treats and a lovely note. Happy hour was great, wine, beer, soft drinks and yummy meats and cheeses 5-6pm. Great location, only downside is lack of free parking/only 4 spaces but payable parking is nearby so nothing drastic.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. Located very close to the bus stop, cafes, restaurants and shops. It was very clean and spacious. The complimentary snacks and soft drinks as well as complimentary happy hour was a lovely addition. We felt very comfortable and welcome. We also enjoyed the hot tub with a beautiful view.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the complimentary happy hour, not something normally offered
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dairy Private Hotel was our favourite accommodation of our whole south island trip. The staff were the most helpful, gave us a tour of all the amenities upon arrival, made sure we were well looked after and even gifted us a treat for our honeymoon! They do a happy hour 5-6pm each day and put out snacks and wine for the guests to enjoy in the lounge. Breakfast was simple and of excellent quality. The art deco theme of the hotel made us love returning to it after a day of sightseeing. The only con is the parking situation - there's not a lot of it at the hotel and it costs extra. However, they do have extra spots in the multi level carpark on Man St that we were able to use for the same cost.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first class hotel in perfect location. Incredibly attentive staff. THE place to stay in Queenstown.
Stayed 1 night in Jan 2025

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We so enjoyed this hotel. The location, amenities and staff were all tops. It was great having breakfast included as well.Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely small boutique hotel

Lovely small boutique hotel, continental breakfast was great, staff were helpful and friendly. Room was nice, included snacks and drinks were welcome. Hot tub with fab mountain view. We recommend you stay here, if you arrive by car make sure you book a space directly with the hotel as parking in area is more tricky (although the is a public car park nearby)
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and highly recommend. Hot tub was fantastic and loved all the lovely attention to detail. We kind of missed happy hour as we didn’t know about it but got the last ten mins and looked fab. Think there was complimentary hams and cheeses etc which would have been a yummy treat. Great hotel, right in the heart of Queenstown. We didn’t realise you need to let them know ahead of booking if you need a parking space but wasn’t an issue for us. It does cost an additional $20, not a negative but just something to be aware of.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most welcoming and comfortable place we stayed in all of New Zealand.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely small hotel. Great location, gorgeous room, friendly and helpful staff and lovely lounge to have a glass of wine or a cup of tea and meet fellow guests. Would definitely stay here next visit to Qtown
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience all around!
Stayed 5 nights in Jan 2025

8/10 Good

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Josee

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Nice but pricey

This is a tricky review to write, because we did enjoy the endearing hosts at the hotel and the quirky decor, happy hour, snacks and fridge in the room, and perfect location of the property. However, we have stayed in many 5-star hotels and this is one of the most expensive. At these prices, one expects amenities above and beyond. For example, there were no bathrobes or luxury amenties in the room, no turn-down services, makeup mirror, no concierge to help with bookings and local advice, etc. Many of the things you come to expect at this price point were simply lacking. We did have a lovely stay nonetheless--just be prepared for the price and enjoy.
Stayed 4 nights in Dec 2024