Rendezvous Heritage Hotel Queenstown

4.5 star property
4.5-star luxury hotel perfect for exploring Queenstown

Choose dates to view prices

Photo gallery for Rendezvous Heritage Hotel Queenstown

Daily buffet breakfast (NZD 30 per person)
1 bedroom, in-room safe, desk, blackout drapes
Rooftop terrace
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪3 min drive‬
  • Place, Queenstown Gardens
    ‪9 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

Room options

Deluxe Room

9.0 out of 10
Wonderful
(35 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 474 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2

Interconnecting Two Bedroom Apartment

  • Sleeps 5

Deluxe Family Room

8.8 out of 10
Excellent
(29 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Family Room

  • Sleeps 4

Studio Apartment With Lake View

  • Sleeps 3

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Room with Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Room with Alpine View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Interconnecting Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Interconnecting Family Suite with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premier 2 Bedroom Apartment with Alpine View

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

Premier 2 Bedroom Apartment with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

Studio Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 279 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

1 Bedroom Apartment with Lake View

  • 947 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Room

  • Sleeps 3

Studio Apartment

  • Sleeps 3

Interconnecting Family Suite

  • Sleeps 5

Deluxe Room With Alpine View

  • Sleeps 2

Premier Room With Alpine View

  • Sleeps 3

Premier Room With Lake View

  • Sleeps 3

1 Bedroom Apartment With Lake View

  • Sleeps 3

Interconnecting Family Suite With Lake View

  • Sleeps 5

Premier 2 Bedroom Apartment With Alpine View

  • Sleeps 5

Premier 2 Bedroom Apartment With Lake View

  • Sleeps 5

Deluxe Room With Lake View

  • Sleeps 2

Interconnecting Two Bedroom Apartment With Lake View

  • Sleeps 5

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About the neighborhood

Queenstown

Heart of Queenstown.At this hotel, you'll be steps from Mt Crichton Loop Track and within a 15-minute walk of Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 2 miles (3 km).

What's nearby

  • TSS Earnslaw Steamship - 20 min walk - 1.1 miles
  • Skyline Queenstown - 3 min drive - 1.0 mile
  • Kiwi and Birdlife Park - 3 min drive - 1.0 mile
  • Queenstown Mall - 3 min drive - 1.0 mile
  • Queenstown Gardens - 9 min drive - 1.9 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Saigon Kingdom - ‬18 min walk
  • ‪Pub On Wharf - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk
  • ‪Atlas Beer Cafe - ‬18 min walk
  • ‪Rydges Hotel - ‬11 min walk

About this property

Rendezvous Heritage Hotel Queenstown

4.5-star luxury hotel perfect for exploring Queenstown
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

  • 175 guestrooms or units
  • 4 levels
  • 4 buildings
  • Meeting rooms
  • 3078 sq ft of conference space
  • 286 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

How close is Rendezvous Heritage Hotel Queenstown to the airport?

Rendezvous Heritage Hotel Queenstown is 5.8 mi (12-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on Oct 31, 2025 start from $140.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Rendezvous Heritage Hotel Queenstown have an airport shuttle?

Airport shuttle services are not available at Rendezvous Heritage Hotel Queenstown.

How close is Rendezvous Heritage Hotel Queenstown to the beach?

This hotel is 1 mi (7-min drive) from Queenstown Beach and 5.4 mi (17-min drive) from Frankton Beach. Don't forget your sunscreen!

Does Rendezvous Heritage Hotel Queenstown offer free breakfast?

Free breakfast isn’t provided at Rendezvous Heritage Hotel Queenstown, but buffet breakfast is offered for a fee of NZD 30 for adults and NZD 16 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Rendezvous Heritage Hotel Queenstown?

No, there is no casino at this hotel, but SKYCITY Wharf Casino (17-min walk) and Skycity Queenstown Casino (3-min drive) are nearby.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM.

Is there free parking at Rendezvous Heritage Hotel Queenstown?

Free parking is not available at this hotel. Self parking is available for NZD 15 per night.

Does Rendezvous Heritage Hotel Queenstown have a pool?

Rendezvous Heritage Hotel Queenstown features an indoor pool and an outdoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Rendezvous Heritage Hotel Queenstown have a restaurant?

Rendezvous Heritage Hotel Queenstown is home to Mackenzies Restaurant, which features al fresco dining.

Does Rendezvous Heritage Hotel Queenstown have a spa?

There are no spa services available at this hotel.

How close is Rendezvous Heritage Hotel Queenstown to downtown Queenstown?

Rendezvous Heritage Hotel Queenstown is 0.9 mi away from Queenstown.

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1014 reviews
Rating 8 - Good. 293 out of 1014 reviews
Rating 6 - Okay. 72 out of 1014 reviews
Rating 4 - Poor. 28 out of 1014 reviews
Rating 2 - Terrible. 22 out of 1014 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Eunjoo

Traveled with family
Liked: Cleanliness, staff & service
I stayed for four nights. The room was spacious and the bed was large and comfortable, which I really appreciated. Although the facilities felt a bit dated, the housekeeping seemed excellent and kept everything very clean. However, I was uncomfortable with the amount of dust in the air conditioner — I didn’t want to turn it on, but had to because it was too cold. Even with the heater running all day, the room still felt chilly, which made me wonder if the heater was too small for the room size. It was also extremely dry at night, making it hard to sleep; a humidifier would be a helpful addition. The pool water was too cold to use, and the jacuzzi was quite small and overcrowded — everyone had to sit very close together, which felt a bit uncomfortable. Lastly, I was a bit disappointed that breakfast and parking weren’t included in the room rate.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities
Great position, views, proximity to Queenstown and other areas, comfortable and the scale of the hotel makes it pleasant.
Stayed 6 nights in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit confused about the parking, no parking available when we got back to our room and was told to park across the road but move it before 9am as it was council owned.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber-Janis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, very clean, convenient location close to town centre, amazing views of Lake Wakatipu and The Remarkables, awesome facilities for families, great food in the restaurant and unbeatable customer service. We hope to stay with Rendezvous Heritage again in the future!
Stayed 6 nights in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Extremely polite staff and extra helpful.Rooms were clean and well looked after
Stayed 1 night in Jul 2025

10/10 Excellent

Himanshu Manohar

Liked: Cleanliness, amenities, property conditions & facilities
Manager was helpful and accommodating
Stayed 4 nights in Jun 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jul 2025

10/10 Excellent

Emir

Stayed 9 nights in Jun 2025

10/10 Excellent

Xiao

Stayed 2 nights in Jul 2025

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Devon, Hamilton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our time away. This hotel is highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Magdalene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location with the view. Helpful staff and made the stay pleasant and comfortable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities. Would stay again if needed to be in the centre of Queenstown.
Stayed 5 nights in Jun 2025

8/10 Good

Yu, Edmonton

Traveled with partner
Quiet but not so clean. Nice location. VIP free drink coupon is only available with a meal purchase. :(
Stayed 3 nights in Jun 2025

10/10 Excellent

Cheng

Liked: Cleanliness, amenities, property conditions & facilities
We’ve been staying here
Stayed 4 nights in Jul 2025

10/10 Excellent

Shane, Christchurch

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super easy check in with friendly staff. Room was great for our family of 4 with a son and daughter who don’t share a bed we were able to get the 1 queen and 2 twin beds which meant no arguments! Pool and hot tube were great. Would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, great staff, great price
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Maylene

Stayed 2 nights in May 2025

10/10 Excellent

Christopher Seh Kwan

Stayed 3 nights in Jul 2025

10/10 Excellent

Trevor, Elanora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time to stay at the Heritage. Loved it. Will stay again. Big rooms. Awesome alpine and lake views. Friendly staff and service. Great food. Bus stop out the front. Bus comes every 15 minutes. Definitely coming back.
Stayed 9 nights in Jun 2025

10/10 Excellent

Monique

Stayed 7 nights in Jun 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery nice rooms
Stayed 7 nights in Jun 2025

8/10 Good

Natasha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Has a spa and pool and carpark on site is not expensive
Stayed 6 nights in Jun 2025

10/10 Excellent

COLIN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel Would recommend!
Stayed 3 nights in Jul 2025