Zel Punta Cana, All Suites - All inclusive

4.5 star property
4.5-star luxury property near Cocotal Golf and Country Club

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Photo gallery for Zel Punta Cana, All Suites - All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Property video
Beach bar
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

Zel Two Bedroom Master Suite Swimup

9.6 out of 10
Exceptional
(4 reviews)
  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

8.4 out of 10
Very good
(18 reviews)
  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Garden view

Zel Suite

8.2 out of 10
Very good
(77 reviews)
  • 796 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

Suite Master with Garden View

  • 1076 sq ft
  • Sleeps 4

Room Standard with Garden View

  • 796 sq ft
  • Sleeps 4

Room Deluxe with Pool View

  • 807 sq ft
  • Sleeps 4

Suite Master with Pool View

  • 1076 sq ft
  • Sleeps 4

Double Suite Master with Garden View

  • 1883 sq ft
  • Sleeps 6

Double Suite Master with Pool View

  • 1883 sq ft
  • Sleeps 6

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Master with Garden View

  • 1076 sq ft
  • Sleeps 1

Suite Standard with Garden View

  • 796 sq ft
  • Sleeps 1

Suite Master with Pool View

  • 1076 sq ft
  • Sleeps 1

Room Deluxe with Pool View

  • 807 sq ft
  • Sleeps 1

Zel Master Suite

8.8 out of 10
Excellent
(29 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Garden view

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

  • 3531 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Punta Cana

Bávaro stay.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cocotal Golf and Country Club and 2 miles (3 km) of Los Corales Beach. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 0.7 miles
  • Los Corales Beach - 16 min walk - 0.9 miles
  • Aromas Museum - 3 min drive - 1.0 mile
  • Cortecito Beach - 5 min drive - 1.7 miles
  • Barceló Bávaro Convention Center - 6 min drive - 1.4 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Veranda - ‬17 min walk
  • ‪La Riveira - ‬15 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Drifters Lazy River Bar - ‬6 min drive

About this property

Zel Punta Cana, All Suites - All inclusive

4.5-star luxury property near Cocotal Golf and Country Club
Some rates at Zel Punta Cana, All Suites - All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. As a guest of Zel Punta Cana, All Suites - All inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness center, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana, All Suites - All inclusive. Self parking is free. A complete renovation of Zel Punta Cana, All Suites - All inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

  • 190 guestrooms or units
  • 3 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2008
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Zel Punta Cana, All Suites - All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DOP 3150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Zel Punta Cana, All Suites - All inclusive to the airport?

Zel Punta Cana, All Suites - All inclusive is 11.4 mi (27-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Zel Punta Cana, All Suites - All inclusive?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Zel Punta Cana, All Suites - All inclusive on Jan 25, 2026 start from $421.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Zel Punta Cana, All Suites - All inclusive have an airport shuttle?

Airport shuttle services are not available at Zel Punta Cana, All Suites - All inclusive.

How close is Zel Punta Cana, All Suites - All inclusive to the beach?

This property is 1.8 mi (12-min drive) from Los Corales Beach and 2.4 mi (11-min drive) from Cortecito Beach. Don't forget your sunscreen!

Does Zel Punta Cana, All Suites - All inclusive offer free breakfast?

Zel Punta Cana, All Suites - All inclusive does not offer free breakfast.

Is there a casino at Zel Punta Cana, All Suites - All inclusive?

No, there is no casino at this property, but Casino Avalon Princess (8-min drive) is nearby.

What time is check-in at Zel Punta Cana, All Suites - All inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Zel Punta Cana, All Suites - All inclusive?

This property offers free self parking.

Does Zel Punta Cana, All Suites - All inclusive have a pool?

Zel Punta Cana, All Suites - All inclusive features 2 outdoor pools. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Zel Punta Cana, All Suites - All inclusive have a restaurant?

There are 4 onsite restaurants, offering options like Japanese cuisine, a poolside location, and pool views.

Does Zel Punta Cana, All Suites - All inclusive have a spa?

Pamper yourself with a day at AUA Spa, where you can enjoy deep-tissue massages, Ayurvedic treatments, and facials.

How close is Zel Punta Cana, All Suites - All inclusive to downtown Punta Cana?

Zel Punta Cana, All Suites - All inclusive is 8.8 mi away from Punta Cana.

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 325 out of 490 reviews
Rating 8 - Good. 94 out of 490 reviews
Rating 6 - Okay. 37 out of 490 reviews
Rating 4 - Poor. 18 out of 490 reviews
Rating 2 - Terrible. 16 out of 490 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

GALINA, Brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Tatjana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a relaxing vacation. Everything was amazing.
Stayed 7 nights in Oct 2025

10/10 Excellent

Andrew Marquez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent and staff was always friendly and helpful. Raphy was our concierge and was very attentive to our needs and requests. Had a great honeymoon. Many activities to do on site without having to leave.
Stayed 6 nights in Oct 2025

10/10 Excellent

Maria Guadalupe

Stayed 4 nights in Oct 2025

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, if you want to stay in a calm place with good food and good staff this will be it. Not to many people, not loud music, not crowded beach or restaurants. I received my platinum benefits of wine bottle and spa bonus that I used. The spa is great! And the staff managed to put us in the same room the whole wknd as we reserved one day separately. But I didnt receive the room upgrade even though I asked for it. Our concierge Robert was too nice. Alexis the manager was also very diplomatic and the rest of the staff. The bartender girl from the beach serves the best drinks! The only thing I would say is that they could get better is the logistics, communication between the staff. Sometimes they could repeat some information or didn’t know about other. But as a new hotel I know that will improve. In front of it there is the Rafa Nadal tennis courts. My fave tennis player!
Stayed 1 night in Oct 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025

8/10 Good

Moubarak

Stayed 4 nights in Oct 2025

10/10 Excellent

Shareef

Liked: Cleanliness, staff & service, property conditions & facilities
My fiancée and I stayed here for a week and had an amazing time. Zel is quiet and zen, but the staff are lively and so welcoming. The hotel and room were gorgeous, clean, and spacious, and the food was incredible. Our point of contact, Raphy, was by far the most integral part of what made our experience so memorable! He was lovely, personable and extremely attentive. He made us feel at home right away, and was always a text/call away when we needed anything. He consistently went the extra mile from beginning to end to make our stay more special and relaxing. Thanks to Raphy and the rest of Zel's staff for making our stay amazing, we will definitely be back.
Stayed 6 nights in Oct 2025

4/10 Poor

Maria, San Juan

Stayed 2 nights in Oct 2025

10/10 Excellent

Savannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom, sister and I had a week long vacation here and Alvaro was with us the whole way! He was so helpful, kind and patient. He assisted us with whatever we needed. Alexis the experience manager was also so helpful, its not everyday the higher ups in a resort or hotel take time and care into cultivating an experience specific to their guests needs and we are so thankful to him for that. The staff overall was so great from the housekeeping to the servers at the restaurants, everyone treated us like family and after a week that’s what it felt like we became considering the resort is a smaller more intimate resort which we really loved. We also had an amazing day at the spa, the three of us got a massage and it was top of the line service. 10/10 recommend to anyone looking to travel to punta cana.
Stayed 7 nights in Oct 2025

2/10 Terrible

Daniela

Traveled with family
Disliked: Cleanliness
We had bad luck from the start. Our room wasn’t ready. It was dirty, management tried to accommodate, but seems like everything was going wrong. Three rooms they took us to, were not ready. The food at the buffet was often cold, there were very little vegetarian options, as well as other dietary restrictions. No food alterations possible. The spa was not available due to a celebrity being on site. Bicycles were in ok condition, but a lot of work to rent, there is not an attendant available and you have to wait for them to show up. The beach is ways away, there is a golf cart that takes you back and forth.
Stayed 3 nights in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great individual service from butler
Stayed 6 nights in Oct 2025

4/10 Poor

Celeste

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
Ocean so far , a lot of drinks are not include.
Stayed 4 nights in Oct 2025

10/10 Excellent

Roynelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zel was very aesthetically pleasing. Tropical with and cozy vibes from the lobby to the rooms. The service was great and the majority of staff speaks English, the food at this property was really good. Our favorite dining option was the steak house 10/10. We had a butler that came with our room, Erickson was very helpful in making our stay comfortable and unforgettable. I highly recommend booking a treatment at the spa, definitely my top experience at this resort. This property also has a club on site which was fun to go to after dinner.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wendy

Stayed 1 night in Oct 2025

10/10 Excellent

Lars Baunsgaard

Stayed 7 nights in Sep 2025

4/10 Poor

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Buffet not open, pool was drained 2 days of my stay did not have a lot of drinks advertised available or food. Not many food options. Activities very limited and not available
Stayed 5 nights in Sep 2025

10/10 Excellent

Aivic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay
Stayed 4 nights in Sep 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was beautiful and relaxing. Everything in the resort smelled and looked very fresh. The couples massage was perfect. The swim up master suite was AMAZING! The staff was extremely attentive and accommodating. They gave us the perfect honeymoon.
Stayed 2 nights in Sep 2025

8/10 Good

Ryleigh Jess

Stayed 7 nights in Sep 2025

6/10 Okay

Cali

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property and amenities were great. The staff was slightly disappointing but Alvaro was great and saved our stay
Stayed 3 nights in Sep 2025

2/10 Terrible

Lace

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst vacation ever. I was extremely disappointed with my stay at this resort. From the moment we arrived, the service was below expectations. Our room was unacceptable — the bed sheets had dead bugs, and there was visible mold in the room. The pool was dirty and unkempt, making it unusable. Necessities like washcloths were missing, which is surprising for a resort that advertises itself as luxury. This resort was a huge disappointment. The walkways were unkempt with grass and debris, and the overall property felt poorly maintained. The staff was unfriendly and not eager to help, which made the experience even worse. The staff only cater to people that are from DR. If you are American I suggest you find another resort. Rudy the hibachi chef was extremely unprofessional and made our stay horrible. I thought this hotel was adult-only. There were kids everywhere running around. I felt uncomfortable about wearing certain clothes because of the children. I was extremely disappointed with the butler service during my stay at this resort. What was advertised When you pay for a resort that promises butler service, you expect convenience and care — not to feel ignored or like you’re inconveniencing the staff. Unfortunately, this left a negative impact on my stay and did not justify the premium price I paid. A resort should provide comfort, peace, and quality service — but I left feeling the opposite. This was not the relaxing experience I had been looking forward.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cherita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were glad that we went during slow season so that we could thoroughly enjoy the tranquility of the property. There were enough guests to provide company without it every being busy or over crowded as since all-inclusives are known to be. Diverse restaurants, the staff were very hospitable and you could see they're like a happy family. We had a couple of minor maintenance challenges but they were handled well. We did much of nothing and just lazed around but it was enjoyable. We never left except to take the shuttle down to the very chic Beach Club. Definitely a memorable visit.
Stayed 4 nights in Sep 2025

10/10 Excellent

Siham

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025