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W Punta Cana, Adult All-Inclusive

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Photo gallery for W Punta Cana, Adult All-Inclusive

A beachside lounge with lounge chairs, umbrellas, and a pool view.
Property video
A resort with multiple buildings, a beach, and a view of the ocean.
A beach with palm trees and a view of the ocean.
A modern bar area with a central bar, multiple seating options, and a ceiling with intricate light fixtures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All inclusive
  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera Uvero Alto Higuey, Punta Cana, La Altagracia, 23000
  • Place, beach near Uvero Alto
    ‪11 min drive‬
  • Place, Sirenis Aquagames Water Park
    ‪12 min drive‬
  • Place, Macao Beach
    ‪29 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪60 min drive‬

Room options

View all photos for Premier Room, 1 King Bed (All-Incl. Adults Only, Guest Tropical)

A modern hotel room with a large bed, a seating area with a table, a TV, and a balcony with a view.

Premier Room, 1 King Bed (All-Incl. Adults Only, Guest Tropical)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View (All-Inclusive Adults Only, Guest)

A modern hotel room with a curved sofa, a round coffee table, a dining table, and a balcony with a view of the ocean.

Premier Room, 1 King Bed, Ocean View (All-Inclusive Adults Only, Guest)

  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, Ocean View (All-Incl. Adults Only, Guest, 2 King)

A hotel room with two beds, a balcony with a view of palm trees, and a TV.

Premier Room, Ocean View (All-Incl. Adults Only, Guest, 2 King)

  • Ocean view
  • 849 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Room, Multiple Beds (All-Incl. Adults Only, Guest Tropical)

A hotel room with two beds, a TV, a balcony with a view, and a small seating area.

Premier Room, Multiple Beds (All-Incl. Adults Only, Guest Tropical)

  • Garden view
  • 848 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, Multiple Beds (Swim-up, All-Incl. Adults Only, Guest)

A hotel room with a large bed, a small round table, a TV, and a view of a pool and palm trees.

Deluxe Room, Multiple Beds (Swim-up, All-Incl. Adults Only, Guest)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Room, Multiple Beds, Private Pool (Deluxe, All-Incl. Adults Only, Guest)

A hotel room with a bed, a TV, a seating area with a pool view, and a balcony.

Premier Room, Multiple Beds, Private Pool (Deluxe, All-Incl. Adults Only, Guest)

  • Beach view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Swim-up, All-Incl. Adults Only, Guest)

A modern hotel room with a large bed, a seating area, a desk, and a bathroom.

Deluxe Room, 1 King Bed (Swim-up, All-Incl. Adults Only, Guest)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (W, Swim-up, All-Incl. Adults Only)

A hotel room with two beds, a sofa, a coffee table, and a view of a pool and palm trees.

Suite, Multiple Beds (W, Swim-up, All-Incl. Adults Only)

  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed (W, All-Incl. Adults Only, Tropical)

A modern hotel room with a large bed, a grey sofa, a small table, and a balcony with a view of greenery.

Suite, 1 King Bed (W, All-Incl. Adults Only, Tropical)

  • 880 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Private Pool (Supreme, All-Inclusive Adults Only)

A modern hotel room with a large bed, a sofa, a small table, and a view of the outdoors.

Suite, 1 King Bed, Private Pool (Supreme, All-Inclusive Adults Only)

  • 1045 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Private Pool (Deluxe, All-Incl. Adults Only, Guest)

A hotel room with a bed, a TV, a seating area with a table and chairs, and a view of a pool and palm trees.

Premier Room, 1 King Bed, Private Pool (Deluxe, All-Incl. Adults Only, Guest)

8.0 out of 10
Very good
(1 review)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Supreme, All-Inclusive Adults Only)

A modern hotel room with a flat-screen TV, a sofa, a coffee table, a bed, and a view of the outdoors.

Suite, 1 King Bed, Ocean View (Supreme, All-Inclusive Adults Only)

  • 1045 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (W, Swim-up, All-Incl. Adults Only)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of a pool and outdoor seating area.

Suite, 1 King Bed (W, Swim-up, All-Incl. Adults Only)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms, Private Pool (Larimar Suite, All-Incl. Adults Only)

A modern multi-story residential building with a rooftop pool, large windows, and a balcony.

Penthouse, 3 Bedrooms, Private Pool (Larimar Suite, All-Incl. Adults Only)

  • Ocean view
  • 4681 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Suite, 2 Bedrooms, Private Pool, Oceanfront (Oasis, All-Incl. Adults Only)

A modern living room with a large TV, comfortable seating, a pool view, and a staircase leading to the outdoor area.

Suite, 2 Bedrooms, Private Pool, Oceanfront (Oasis, All-Incl. Adults Only)

  • Garden view
  • 2530 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Private Pool, Oceanfront (Oasis Mega, All-Incl. Adults Only)

A modern living room with a dining area, a flat-screen TV, and a view of the ocean.

Suite, 2 Bedrooms, Private Pool, Oceanfront (Oasis Mega, All-Incl. Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 3130 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

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About the neighborhood

Punta Cana

Beachside getaway.You'll be within 9 miles (15 km) of Macao Beach and 16 miles (25 km) of Cana Bay Golf Club. Los Corales Beach is within 20 miles (32 km) and Bavaro Beach is within 32 miles (40 km).
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • beach near Uvero Alto - 11 min drive - 3.2 miles
  • Sirenis Aquagames Water Park - 12 min drive - 3.7 miles
  • Macao Beach - 29 min drive - 11.0 miles
  • Cana Bay Golf Club - 37 min drive - 15.9 miles
  • Los Corales Beach - 49 min drive - 22.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 68 min drive

Restaurants

  • ‪Lobby Bar - ‬11 min drive
  • ‪El Patio - ‬10 min drive
  • ‪Nuevo México - ‬12 min drive
  • ‪Mare Nostrum Sirenis - ‬11 min drive
  • ‪Preferred Club Lounge - ‬11 min drive

About this property

W Punta Cana, Adult All-Inclusive

W Punta Cana, Adult All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and cabanas (surcharge). At W Punta Cana, Adult All-Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This Mediterranean property also offers a 24-hour fitness center, a rooftop terrace, and a garden. Free self parking is available.

This 5-star Punta Cana property is smoke free.

  • 340 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • 5378 sq ft of conference space
  • 500 sq m of conference space
  • Built in 2024
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
W Punta Cana, Adult All-Inclusive offers 340 air-conditioned accommodations with indoor private hot tubs and free minibar items. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

AWAY Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Punta Cana Adult All Inclusive
W Punta Cana, Adult All-Inclusive Punta Cana
W Punta Cana, Adult All-Inclusive All-inclusive property

Frequently asked questions

How close is W Punta Cana, Adult All-Inclusive to the airport?

W Punta Cana, Adult All-Inclusive is 29.1 mi (68-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at W Punta Cana, Adult All-Inclusive?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at W Punta Cana, Adult All-Inclusive on Oct 28, 2026 start from $464, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does W Punta Cana, Adult All-Inclusive have an airport shuttle?

Airport shuttle services are not available at W Punta Cana, Adult All-Inclusive.

Does W Punta Cana, Adult All-Inclusive offer free breakfast?

W Punta Cana, Adult All-Inclusive offers free full breakfast every day from 6:00 AM to 11:00 AM.

What time is check-in at W Punta Cana, Adult All-Inclusive?

Check-in begins at 3:00 PM.

Does W Punta Cana, Adult All-Inclusive have a pool?

W Punta Cana, Adult All-Inclusive features 2 outdoor pools.

Does W Punta Cana, Adult All-Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does W Punta Cana, Adult All-Inclusive have a spa?

Pamper yourself with a day at AWAY Spa, where you can enjoy deep-tissue massages, body wraps, and mani/pedis.

How close is W Punta Cana, Adult All-Inclusive to downtown Punta Cana?

W Punta Cana, Adult All-Inclusive is 24.8 mi away from Punta Cana.

W Punta Cana, Adult Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 123 reviews
Rating 8 - Good. 20 out of 123 reviews
Rating 6 - Okay. 16 out of 123 reviews
Rating 4 - Poor. 4 out of 123 reviews
Rating 2 - Terrible. 4 out of 123 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful and luxurious.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was superb, the hotel is beautiful, the food was excellent
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 loved the whole stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Great place good people
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent our honeymoon here and were very impressed! Delicious food, beautiful amenities, and exceptional staff. Highly recommend!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and the staff made sure everything we wanted was taken care of
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the food, overall experience was top of the line.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The staff was friendly and helpful, the property was clean, and the food was outstanding. I was pleasantly surprised by the quality and variety of the dining options. Every restaurant we visited was very good. The drinks were also excellent—strong, well-made, and definitely not watered down. The only downsides were that not all seven restaurants were open each day due to the hotel not being at full capacity, and there was quite a bit of seaweed on the beach during our stay. While neither issue ruined the experience, they are worth noting for future guests. Overall, we had a wonderful time and would definitely stay here again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms amazing, staff very friendly and top notch amenities. I had a great time!!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the W Punta Cana was nothing short of exceptional. From the moment we arrived, the staff made us feel welcomed and went above and beyond to ensure every detail was perfect. Their hospitality and attentiveness truly set this resort apart. Rafael at the pool provided world class service! The facilities were flawless, beautifully maintained, modern, and designed to create the perfect balance of luxury and relaxation. Every area of the resort felt pristine and inviting. The food was outstanding as well, with every meal exceeding expectations in both quality and variety. From breakfast to dinner, the dining experience was consistently excellent. Overall, this was an unforgettable trip, and I highly recommend the W Punta Cana to anyone looking for a top-tier getaway. We can’t wait to come back.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean rooms, hotel opened in July 2025 so very new, many restaurants, 2 pools, great service at the beach
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this resort. Not too many restaurant options but
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Beautiful spot. Something for everyone. This
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
Nice pool
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff! Food unusually good for all inclusive.
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options are not good for a property like the W. The three restaurants do not offer any food that's considered fine dining. The drinks at the pools are awful and the options are limited. The Outpost Cafe was the highlight of the trip everything there was great. I would get rid of Scena all the food we ordered were not good at all. The breakfast at the Trade market was excellent. Taman Beach club was ok. We had a reservation for Satsuma rooftop at 7pm on Saturday 6/13/26 and when we showed up the restaurant was closed and we were never notified.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
DO NOT stay here, unless you like 2 star service at a 5 star resort price. Food was inedible at all restaurants, except one of the 16. Very limited selections. When they say there are 16 restaurants, that means only 2 per meal, and the only restaurant that was good was Scena, all others tasted rotten or spoiled. Including the room service, which consisted of mainly frozen selections. No activities worth doing and the beach was full of seaweed and so was the ocean. It might be Ws first all inclusive resort but it also with be its last! PS make sure you speak Spanish bc no one speaks english!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
My husband and I stayed at the W Punta Cana and we absolutely loved the cocktails and food from the restaurant. It’s not the typical All Inclusive resort. This hotels offers high quality
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and very good service
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Staff was super nice... room was just dirty.. They never changed the bedding the entire time we were there.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most incredible experience at the W Hotel, and a huge part of that was thanks to the amazing staff. Rhomer, Santo, Francisco, Jeremy, Diamond, Thomas, Roman, and Nicholas the Chef all went above and beyond to make my stay unforgettable. From the moment I arrived, everyone was warm, welcoming, accommodating, and genuinely invested in making sure every guest had an amazing time. The energy they brought every day was contagious, the activities were so much fun, and the overall vibe was absolutely unmatched. A special thank you to Nicholas the Chef, who went out of his way to prepare kosher meals for me. That level of care, thoughtfulness, and attention to detail meant so much and made me feel truly valued as a guest. The drinks were fantastic, the atmosphere was incredible, and the service was exceptional from start to finish. This team is the definition of hospitality. Thank you all for making my trip so memorable—I can’t wait to come back! ⭐⭐⭐⭐⭐ Room service even comes 3x a day!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here for a quick solo getaway, and it was completely relaxing. The staff was really nice, and they did everything to make my stay even better. The spa is incredible, definitely book an appointment and enjoy the facilities. The food in the restaurants was pretty good (sushi restaurant was the best). Only bad thing was that my shower had a bad smell, but it didn’t ruin the experience overall. Shout out to Nova (entertainment), super cool guy! Would definitely go back.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a great hotel. The staff is professional, attentive, and genuinely courteous. Architecturally, the property is stunning, and it’s kept spotless every single day. The spa is a must—skipping it would honestly feel like missing part of the experience. The food overall was good, though Scena wasn’t our favorite. That said, we tried all the restaurants, and that one just didn’t stand out to us—others might feel differently. If you’re looking for peace and quiet in a beautiful setting with top-tier amenities, this is definitely the place. The adults-only atmosphere is a big plus. In my opinion, it’s absolutely worth visiting. If you want a super detailed breakdown, this isn’t that—but if your goal is to relax, unwind, and enjoy a well-maintained, upscale hotel, just book it.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing experience here as three girlfriends on a Birthday getaway. I was many times in Punta Cana and officially this is the first time I have actually enjoyed the food here! Recommend this hotel for sure. Talking about staff we received an excellent from Andy (arrival), Carlos(Scena restaurant) and Alta Gracia (Spa).They were sweet, helpful and professional. But do not book excursions with Camilo. We had a very shady experience with him. Room are great too. huge beds and amazing shampoo and conditioner in the bathrooms by Davines.
Stayed 6 nights in Jan 2026