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Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

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Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
Creator video - submitted by Blonde Travel
Exterior
Villa, 1 King Bed, Balcony (Oceanside) | Property amenity
Aerial view
Luxury
5.0 star property
9.2

Wonderful

Caribbean castle by the sea

Vibrant pools cascade through this adults-only sanctuary, with a lively main area and serene castle pool for peaceful respite. Attentive staff mix creative cocktails at swim-up bars while guests lounge on pristine white sand. Nearby, five distinctive restaurants offer diverse dining options.

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Place, Juanillo Beach
    ‪11 min walk‬
  • Place, Punta Cana Beach
    ‪11 min drive‬
  • Place, Bavaro Beach
    ‪39 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, Beachfront

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Beachfront

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony (Castle, Oceanside)

Suite, 1 King Bed, Balcony (Castle, Oceanside) | Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • Ocean view
  • 1011 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

View from room

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

9.6 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Balcony, Ocean View (1 King or 2 Queen)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, Balcony, Ocean View (1 King or 2 Queen)

8.8 out of 10
Excellent
(35 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Junior Room, 2 Queen Beds, Balcony, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Room, 2 Queen Beds, Balcony, Garden View

9.0 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

8.4 out of 10
Very good
(16 reviews)
  • Ocean view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 1 King Bed, Balcony, Garden View (Monarch)

Villa, 1 King Bed, Balcony, Garden View (Monarch) | Property amenity

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • Garden view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 1 King Bed, Balcony, Oceanfront

Property amenity

Villa, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium) | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

6 outdoor pools, open 6 AM to 7 PM, free cabanas, pool umbrellas

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 1 King Bed, Balcony (Oceanside)

Property amenity

Villa, 1 King Bed, Balcony (Oceanside)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 3068 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Punta Cana

Beachfront retreat .At this Punta Cana resort, you'll be within half a mile (1 km) of Juanillo Beach and 3 miles (5 km) of El Dorado Water Park. Also, Punta Espada Golf Course is within 3 miles (5 km) and Punta Cana Beach is within 6 miles (10 km).
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Juanillo Beach - 11 min walk - 0.6 miles
  • Punta Cana Beach - 11 min drive - 5.2 miles
  • Scape Park - 12 min drive - 4.9 miles
  • Bavaro Beach - 39 min drive - 21.0 miles
  • Arena Gorda Beach - 39 min drive - 27.0 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Punch Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪Frank & Lola's - ‬8 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪El Mercado - ‬3 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5-star beachfront resort near Juanillo Beach
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial resort also offers a hot tub, a steam room, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana resort.

  • 324 guestrooms or units
  • 6 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • 9839 sq ft of conference space
  • 914 sq m of conference space
  • Built in 2007
  • Nightclub
  • Karaoke
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Frequently asked questions

How close is Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive to the airport?

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is 8.5 mi (18-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive on May 10, 2026 start from $620, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have an airport shuttle?

Airport shuttle services are not available at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive.

How close is Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offer free breakfast?

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive does not offer free breakfast.

Is there a casino at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

No, there is no casino at this resort.

What time is check-in at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in.

Is there free parking at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

This resort offers free self parking.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a pool?

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive features 6 outdoor pools. Guests can enjoy pool access from 6 AM to 7 PM.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like seafood, a beachfront location, and ocean views.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a spa?

This resort has a spa, which features body scrubs, aromatherapy, and facials.

How close is Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive to downtown Punta Cana?

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is 6.2 mi away from Punta Cana.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 759 out of 1001 reviews
Rating 8 - Good. 137 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nadejda

Stayed 5 nights in Jan 2026

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding, always friendly, courteous and helpful.
Stayed 6 nights in Jan 2026

10/10 Excellent

Atsuko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is smashing. Very beautiful architecture. Great butler service to attend every needs in great details. Terrace of ocean view in Castle is delightful. Food in Steakhouse is highly recommended. Andalusian style bar is beautiful w sometimes live music. Service is amazing despite many gusts. Special thanks to my butler Camacho who helped us above and beyond. Never forget anything w great details. Other special thanks go to Danny Castillo of Steak house, Quillio of Italian restaurant, Janet of Spa and Keila of beach pool attendant for exceptionally great service. Made my holiday special. One must bring beach shoes and swim with them since there are rocks and pebbles on Beach. Beautiful white sand beach. I will go back there happily again
Main lobby
Bar in main building
View from beach view terrace junior suite Castle building
Stayed 5 nights in Jan 2026

6/10 Okay

Gurwinder

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were good. Staff was great. Certain staff need to be more trained where they have the town. And front desk needs to have a better attitude well checking out. I got charge for a meal I had in the town which got charged to my room when I left cash on the table at the restaurant. The front desk people maybe the guy thought it was tip. I’m like the waiter never made it clear to me that this would get charged to my room. The front desk said they would find out what happened and get back to me and if the waiter declines the story they will charge my card. Which is what happened. I did not appreciate that.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Especially Eric who was our butler. The grounds Re pristine and the food was fantastic!
Stayed 3 nights in Jan 2026

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Wonderful experience! Top notch food, service, gorgeous grounds including the pools. My friend and I had so much fun that we extended our stay 3 days!
Stayed 4 nights in Jan 2026

10/10 Excellent

Raymundo

Liked: Cleanliness, amenities, property conditions & facilities
The best resort
Stayed 3 nights in Jan 2026

8/10 Good

Ileana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our stay at Sanctuary Cap Cana was great and very relaxing. We stayed in the Castle, and while the first room we were given had a stunning view, it needed some TLC. The room felt musty, and the bathroom AC was leaking. We informed Hector, our butler, and he immediately took care of the situation. Thanks to Hector’s quick action, we were moved the next day to another room, which we absolutely loved. Hector was truly outstanding—attentive, proactive, and genuinely committed to making our stay perfect. His service made a significant difference and greatly enhanced our experience. We would also like to recognize Juan, who took excellent care of us at both Blue Marlin and the Wok Restaurant, and Oscar, our pool server, who consistently provided friendly and attentive service. We previously stayed at Sanctuary Cap Cana in January 2023, and at that time the food and entertainment felt stronger. While the food and drinks were just ok this time, there is room to elevate it further to better match the luxury level of the resort. Additionally, updating the main pool music with a more modern, island-inspired playlist would greatly improve the overall atmosphere, as the current selection felt somewhat outdated. Overall, a very enjoyable and relaxing stay, thanks especially to the exceptional service—particularly from Hector.
Stayed 7 nights in Jan 2026

10/10 Excellent

David, Harrison Township

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredibly nice and the property was perfect!
Stayed 4 nights in Jan 2026

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, SUPER CLEAN resort and not over crowded!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Kris Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love sanctuary cap Cana. Staff is amazing , special thanks to Kelvin, Miguel & Illuminata!
Stayed 8 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 4 nights in Jan 2026

10/10 Excellent

Jorge Francisco Calleja

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great place to relax! Wonderful service
Stayed 4 nights in Dec 2025

10/10 Excellent

BRENT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. (Although the cleaning staff did attempt to steal my iphone charger)... The food was "average" except the Wok Restaurant, which was great! The grounds, the pool layouts, and the beach were so beautiful. The pool was too cold though.. Above all, the service was excellent! Always someone asking and watching for anything you might need. (Except the checkin process was exceptionally time consuming and not streamlined.)
Stayed 7 nights in Jan 2026

8/10 Good

William J, Superior

everything good
Stayed 7 nights in Dec 2025

10/10 Excellent

Heather Narissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is absolutely gorgeous. Friendly staff. The room was clean.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jennifer Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There was a lot of seaweed. The beach was closed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Manel

Stayed 3 nights in Jan 2026

8/10 Good

JOSE, New York

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spectacular and staff at front desk and restaurants and some of the bars were very friendly and accommodating.
Stayed 2 nights in Jan 2026

6/10 Okay

Adam L

Stayed 8 nights in Dec 2025

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room and staff were great... not a good beach, prices were high and New Years Main Band was Aweful!!! The Sax player was tremendous👍 New Years food was sub par
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing- friendly and helpful! Nancy was the best housekeeper. Can’t say enough good things about this hotel. You can find properties with better food, but probably not at this price point.
Stayed 5 nights in Dec 2025

4/10 Poor

Bradley

Liked: Property conditions & facilities
Disliked: Staff & service
I ended up getting E. coli my last 3 days and ended up in hospital for 4 days when I got back
Stayed 7 nights in Dec 2025

8/10 Good

nadim

Traveled with partner
Liked: Cleanliness, amenities
Yes
Stayed 5 nights in Dec 2025

8/10 Good

Gitanjali

Liked: Cleanliness, property conditions & facilities
The staff was amazing and the food is excellent. The views of the sea are spectacular. The property is next to an incredible beach just outside the resort with almost no people. The one negative is the lack of activities - no golf, no snorkling, no hiking, no tours, no game room so you get stuck on the resort, which can get very boring after a week. The villas are private but the rest of the resort especially the new buildings are a bit like being on a cruise ship and quite crowded.
Stayed 6 nights in Dec 2025