Ocean El Faro Resort - All Inclusive

5.0 star property
5-star beachfront property near Macao Beach

Choose dates to view prices

Photo gallery for Ocean El Faro Resort - All Inclusive

Guests can enjoy a breathtaking ocean view from the infinity pool surrounded by lush greenery and lounge chairs.
Creator video
Relax in the elegant lobby with a central seating area, bar, and unique art piece.
Relax in the hotel's spacious lobby, featuring a high ceiling, arched windows, and comfortable seating areas.
Relax on the spacious balcony with ocean views, a wicker chair, and a sofa, surrounded by palm trees.

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Bar

Explore the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Macao Beach
    ‪13 min drive‬
  • Sirenis Aquagames Water Park
    ‪15 min drive‬
  • Cana Bay Golf Club
    ‪22 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

Junior Suite Garden View

8.6 out of 10
Excellent
(234 reviews)
  • 566 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Vista Piscina

8.4 out of 10
Very good
(96 reviews)
  • 566 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up

8.6 out of 10
Excellent
(30 reviews)
  • 566 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Privilege Master Suite Swim Up - Adults Only

  • 1193 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Privilege Royal Master Suite

  • 1089 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Roof Top

7.2 out of 10
Good
(26 reviews)
  • 1364 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite vista Jardín

8.6 out of 10
Excellent
(8 reviews)
  • 628 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite Pool View

8.0 out of 10
Very good
(4 reviews)
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite Vista Piscina Roof Top

9.4 out of 10
Exceptional
(6 reviews)
  • 1471 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room Junior with Pool View

  • Sleeps 4

Suite Master with Sea View

  • Sea view
  • Sleeps 3

Suite Standard with Pool View

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Queen Bed

Suite Luxury with Sea View

  • Sea view
  • Sleeps 2
  • 2 Queen Beds

Room Superior with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Suite Superior with Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite Premium with Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior with Garden View

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4

Suite Superior with Garden View

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Punta Cana

Beachfront retreat .Your stay at this Uvero Alto property places you within 6 miles (10 km) of Macao Beach and Sirenis Aquagames Water Park. Cana Bay Golf Club and Punta Blanca Golf Course are within 12 miles (20 km).

What's nearby

  • Macao Beach - 13 min drive - 5.8 miles
  • Sirenis Aquagames Water Park - 15 min drive - 4.3 miles
  • Cana Bay Golf Club - 22 min drive - 10.2 miles
  • Iberostar Golf Course - 23 min drive - 12.9 miles
  • Arena Gorda Beach - 28 min drive - 12.1 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Lobby Bar - ‬11 min walk
  • ‪El Mercado - ‬8 min walk
  • ‪Beach Club El Faro - ‬1 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Carnival - ‬9 min drive

About this property

Ocean El Faro Resort - All Inclusive

5-star beachfront property near Macao Beach
Ocean El Faro Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Ocean El Faro Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 911 guestrooms or units
  • 3 levels
  • 18 buildings
  • 10 dining venues
  • 3 swim-up bars
  • 13 bars or lounges
  • 6028 sq ft of conference space
  • 560 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Ocean El Faro Resort - All Inclusive offers 911 air-conditioned accommodations with private hot tubs and free minibar items. Rooms open to balconies. 49-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with hair dryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 10 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Guests should have 18 years old or older to access nightclub

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Frequently asked questions

How close is Ocean El Faro Resort - All Inclusive to the airport?

Ocean El Faro Resort - All Inclusive is 25.2 mi (45-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean El Faro Resort - All Inclusive?

As of Jul 20, 2025, prices found for a 1-night stay for 2 adults at Ocean El Faro Resort - All Inclusive on Aug 19, 2025 start from $377.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean El Faro Resort - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean El Faro Resort - All Inclusive.

How close is Ocean El Faro Resort - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Ocean El Faro Resort - All Inclusive offer free breakfast?

Ocean El Faro Resort - All Inclusive offers free buffet breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Ocean El Faro Resort - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (23-min drive) is nearby.

What time is check-in at Ocean El Faro Resort - All Inclusive?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at Ocean El Faro Resort - All Inclusive?

This property offers free self parking.

Does Ocean El Faro Resort - All Inclusive have a pool?

Ocean El Faro Resort - All Inclusive features 2 outdoor pools and a children's pool.

Does Ocean El Faro Resort - All Inclusive have a restaurant?

Ocean El Faro Resort - All Inclusive is home to El Mercado, which features international cuisine.

Does Ocean El Faro Resort - All Inclusive have a spa?

This property has a spa, which features body treatments, mani/pedis, and massages.

How close is Ocean El Faro Resort - All Inclusive to downtown Punta Cana?

Ocean El Faro Resort - All Inclusive is 18 mi away from Punta Cana.

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1483 out of 2969 reviews
Rating 8 - Good. 672 out of 2969 reviews
Rating 6 - Okay. 384 out of 2969 reviews
Rating 4 - Poor. 219 out of 2969 reviews
Rating 2 - Terrible. 211 out of 2969 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, family friendly, great entertainment for all ages, food was good, drinks at the bars could be better, lazy river is great for all ages. Our only issue was the pool towels, you had to wait for hours or a day to get any available. Reynaldo our concierge was awesome, he helped us a lot with restaurant’s reservations and pool towels.
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything specially the different activities every day… We love it….
Stayed 9 nights in Jun 2025

10/10 Excellent

Glenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its staff were excellent and very friendly. One observation: the poolside food area, in addition to burgers, should offer more options such as pizza or snacks. Also, in the evenings, there should be more options for children—not just on one day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Susan Ann Marie

Liked: Cleanliness, amenities
Stayed 4 nights in May 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was great. The facility is beautiful, open, spacious, and VAST! While there is a lot of walking, they make up for it with continuous golf carts going around the facility and can request a ride in the app/website. The room was beautiful and clean. It had a nice king-size bed, spacious area to sit inside and out, double-sink, and dual-showerheads. ;-) Dining options were fantastic to choose from and so much we didn’t get thru all of them (mainly because we enjoyed the Italian restaurant a lot). The staff was extremely friendly and fun. Some notable mentions. Dauris from El Beso Beach bar such a fun guy when making your drinks. Edward was very nice and had a good memory on your drinks. Roberto from Dolce Vita was always excited to see my wife and I and made sure we were taken care of each time. Lastly, Privileged was worth every penny. It comes with your personal butler and ours, José, was fantastic. Anything you need (within reason) or had an issue, he took care of. It made our experience stress-free. 🙂 A couple of small annoyances I will mention that didn’t take away from this being a 5-star place, but could help the resort enhance the experience for others. 1. The whole resort lost power a couple of times, which was weird but it came back on within a few minutes. 2. Vendors they bring onto the resort in the Plaza Area, very pushy. That part did make us upset and have to find ways to avoid them. 3. Music on El Beso side too loud at times. We’ll be back. 🙂
Stayed 6 nights in May 2025

10/10 Excellent

carol

Stayed 3 nights in May 2025

2/10 Terrible

Miroslav

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Long story short I wouldn’t recommend this hotel.
Stayed 5 nights in Apr 2025

8/10 Good

Ralph

Stayed 5 nights in Jan 2025

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at this property, the staffs were all super friendly and the food and drinks was great. The room was clean and beautiful and our view was awesome. There is always something going on within the resort so if you don’t want to leave for outside activities, you really don’t have to. Overall, great experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Tiara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay. The staff is very welcoming & nice: Luis (bartender), Jonathan (photographer), Fray (excursion agent) & Jose (guest experience specialist) among other staff have truly made my stay an enjoyable experience. I’ll be back. Only thing could be better is food… at times cold/lukewarm but microwaves available as needed.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Fabulous stay. Lovely hotel with great restaurants and facilities. Big shout out to Jose who went out of his way to make sure our trip was as enjoyable as possible
Stayed 8 nights in Apr 2025

6/10 Okay

Ariel Fermin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was top notch good and the entertainment they give at night was fun. The food at the restaurants that require reservation was delicious. The all you can eat buffet was so so and was hit or miss during my stay. The one thing that was an issue for me and apparently has been an issue for many years from what I was told by the staff is that many of the bathrooms flood when showering because the flooring for some of the showers were not properly pitched causing the water to spill or leak onto the rest of the bathroom.

8/10 Good

Robin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Ocean El Faro! Staff was friendly and very helpful, it was easy to book excursions or any other outing. I would go back!
Stayed 5 nights in Apr 2025

10/10 Excellent

CHRISTIAN DAVID

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly, the property is well-maintained, staff are very kind and helpful.
Stayed 5 nights in Apr 2025

6/10 Okay

Alexandria

Stayed 5 nights in Apr 2025

8/10 Good

JOHANNA MARIELA CIORDIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place to stay. Nice walkable hotel. As an all inclusive, the food is aceptable and the variety of drinks is, as expected. The personel is really nice and funny. I recommend the hotel for a nice quiet stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter here on Spring Break and our 5 day stay was absolutely phenomenal, from the moment we walked in the service was superb and it continued throughout our stay! The team consistently checked on us and made sure we had everything we needed! Another plus is this resort is TRULY ALL INCLUSIVE, there is soooo much going on all day/night! I highly recommend and cannot wait to return!
Stayed 4 nights in Apr 2025

10/10 Excellent

Hilary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had an incredible time at Ocean El faro, every employee was very approachable. Had the help of José Miguel Jimenez, as a Expedia concierge. His attention to detail was on point, he made every reservation, reached out to us at check in and helped us check out too. I would recommend traveling to RD with Expedia,and going to El Faro. First day Jose helped us making reservation for Japanese rest, then on Saturday we went to the Steakhouse and sunday my husband scheduled a romantic dinner at the Privileged Area!
Stayed 3 nights in Apr 2025

10/10 Excellent

Wihare Walauwe Buddika Sameera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Only negative thing is there's staff waiting outside the restaurant to sell their membership. This is a hassle. Other than that, everything is good.
Stayed 7 nights in Apr 2025

6/10 Okay

Thimoty Dominique Aretha

Liked: Cleanliness, property conditions & facilities
I liked the cleanliness of the property and the ability to walk late at night and feel safe. What I didn't like was the greeting at the front. I came in late. I noticed a family in front of me was offered a hand towel, and I was not offered one. My room smelled old, and that gave me migraines, causing me to stay in my room for two days. I did get a dehumidifier, which made the room smell better. One night, I had no electricity, but they did fix it. Some of the staff are not very pleasure.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this resort is great! We stayed in the adult only area which was well worth it! The rooms are very large and well taken care of. The jet tub was magnificent! It on and off rained while we visited but we still were able to get some sun and pool time. If you’re looking for an all inclusive, this is a great option.

8/10 Good

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
resort was nice but food should have been better for the price and staff could be more fluent in english in ket customer service positions.
Stayed 5 nights in Mar 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was incredible! With so many activities to do and lots of restaurants. Thank you to Jose(our butler), he made sure everything went well for us. Sent pickups to our room when we needed them and made reservations for restaurants and was just there for us every step of our trip. Super quick on responding to you as well. If anybody goes highly recommend asking for Jose. Awesome job!
Stayed 4 nights in Apr 2025

10/10 Excellent

Todd

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time at Ocean El Faro. The lazy river and pool bar were really nice and the beach area was gorgeous. There were ample dining options and the buffet was great, with many different food types. Our stay was enhanced by our Expedia concierge, Jose. He made dinner reservations for us each night, ensured that we had everything we needed in the room, and even had a chair swing placed on our balcony upon request. He checked in multiple times a day to make sure we had everything we needed. Our vacation was definitely improved through José’s efforts. The rest of the staff was great as well. We would definitely vacation again at this resort.
Stayed 5 nights in Apr 2025