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Novotel Puerto Montt

4.0 star property
4-star guestrooms with free WiFi

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Photo gallery for Novotel Puerto Montt

Enjoy a meal in our restaurant with a view of the surrounding landscape.
Standard Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi
Relax in a cozy seating area with comfortable chairs and a table, surrounded by large windows and warm wood accents.
Welcome to our reception area, featuring a curved reception desk with a flat surface and a flat-top counter.
Experience the contemporary architecture of this hotel, featuring a sleek glass and white facade.

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245
  • Mall Paseo Costanera
    ‪1 min walk‬
  • Puerto Montt Cathedral
    ‪6 min walk‬
  • Plaza de Armas
    ‪6 min walk‬
  • Puerto Montt (PMC-Tepual)
    ‪24 min drive‬

Room options

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Standard Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (City Side)

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Puerto Montt

Puerto Montt retreat .You'll be steps from Mall Paseo Costanera and a 5-minute walk from Antonio Felmer Museum. Casa del Arte Diego Rivera and Dock are also within half a mile (1 km).

What's nearby

  • Mall Paseo Costanera - 1 min walk - 0.0 miles
  • Dock - 6 min walk - 0.4 miles
  • Puerto Montt Cathedral - 6 min walk - 0.4 miles
  • Plaza de Armas - 6 min walk - 0.4 miles
  • Pelluco Beach - 4 min drive - 2.3 miles

Getting around

  • La Paloma Station - 7 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Clover - ‬3 min walk
  • ‪Dominó Paseo Costanera - ‬2 min walk
  • ‪Té de lluvia - ‬3 min walk
  • ‪Live Socialbar - ‬6 min walk
  • ‪Tablón del Ancla - ‬5 min walk

About this property

Novotel Puerto Montt

4-star guestrooms with free WiFi
As a guest of Novotel Puerto Montt, you'll find a sauna, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces.

This 4-star Puerto Montt hotel is smoke free.

  • 95 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
Novotel Puerto Montt offers 95 accommodations with safes and hair dryers. This Puerto Montt hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include bathtubs. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.

Languages

English, Spanish

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Courtyard by Marriott Puerto Montt

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 95 reviews
$89 nightly
The price is $89
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All taxes and fees included in total
Courtyard by Marriott Puerto Montt

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 7:00 AM to 8:30 PM
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Sauna

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CLP 23800 per accommodation, per night, plus a deposit of CLP 50000 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 10000 per person
  • Pet deposit: CLP 50000 per stay
  • Pet fee: CLP 23800 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number 77.565.357-4

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Frequently asked questions

How close is Novotel Puerto Montt to the airport?

Novotel Puerto Montt is 11.3 mi (30-min drive) away from the Puerto Montt (PMC-Tepual) airport, the closest popular airport to the property.

Does Novotel Puerto Montt have an airport shuttle?

Airport shuttle services are not available at Novotel Puerto Montt.

How close is Novotel Puerto Montt to the beach?

This hotel is 2 mi (4-min drive) from Pelluco Beach and 2.3 mi (12-min drive) from Puntilla Tenglo Beach. Don't forget your sunscreen!

Does Novotel Puerto Montt offer free breakfast?

Free breakfast isn’t provided at Novotel Puerto Montt, but buffet breakfast is offered for a fee of CLP 10000 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Novotel Puerto Montt?

No, there is no casino at this hotel, but Casino Dreams Puerto Varas (18-min drive) is nearby.

What time is check-in at Novotel Puerto Montt?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Novotel Puerto Montt?

Free parking is not available at this hotel.

Does Novotel Puerto Montt have a pool?

Novotel Puerto Montt does not have a pool.

Does Novotel Puerto Montt have a spa?

There are no spa services available at this hotel.

How close is Novotel Puerto Montt to downtown Puerto Montt?

Novotel Puerto Montt is 0.1 mi away from Puerto Montt.

Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 184 reviews
Rating 8 - Good. 45 out of 184 reviews
Rating 6 - Okay. 17 out of 184 reviews
Rating 4 - Poor. 5 out of 184 reviews
Rating 2 - Terrible. 6 out of 184 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt
Stayed 6 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Nice location

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....
Stayed 1 night in Mar 2025

10/10 Excellent

Leandro Javier

Stayed 2 nights in Mar 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

VICTOR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to spend the night while traveling.
Stayed 1 night in Dec 2024

6/10 Okay

Shona

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Johann

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel met everything expected
Stayed 1 night in Feb 2025

2/10 Terrible

Sue

Stayed 1 night in Feb 2025

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Satish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the bay. Basic rooms and in the middle of town.
Stayed 1 night in Dec 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto!
Stayed 1 night in Dec 2024

4/10 Poor

Carolina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property
Stayed 1 night in Dec 2024

6/10 Okay

Tarun

Liked: Cleanliness, property conditions & facilities
Lack of food and drink options
Stayed 1 night in Nov 2024

10/10 Excellent

Priscila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable
Stayed 1 night in Oct 2024

8/10 Good

Edmundo, SAO PAULO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

María Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Facundo Emilio

Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynda Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good but not very much

The Hotel is good because of the location. The lights went out and we were stuck for hours. They don´t have stairs and the elevator didn´t work
Stayed 2 nights in Jun 2024

6/10 Okay

Alejandro

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A hotel with poor and very noisy heating system in rooms. Location is not bad, however poor maintenance of the building is obvious....
Stayed 4 nights in Jun 2024

4/10 Poor

Mario, Santiago

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Muy conveniente para ir de compras
Stayed 2 nights in May 2024