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Hotel Villa Murano

3.0 star property
Family-friendly beachfront hotel with 3 outdoor pools

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Photo gallery for Hotel Villa Murano

3 outdoor pools
View from property
3 outdoor pools
Outdoor spa tub
Couples dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Puerto Arista, Tonalá, CHIS, 30507
  • Place, Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪6 min drive‬
  • Place, La Sepultura Biosphere Reserve
    ‪51 min drive‬
  • Place, Iglesia Vieja
    ‪54 min drive‬

Room options

View all photos for Superior Room

Superior Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Basic Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Family Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Room

Junior Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Junior Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Deluxe Quadruple Room

  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Deluxe Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Luxury Room

Luxury Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Luxury Room

  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Arista

On the beach.Stay at this Tonalá hotel and you'll be within 25 miles (40 km) of La Sepultura Biosphere Reserve and Iglesia Vieja.

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 6 min drive - 2.3 miles
  • La Sepultura Biosphere Reserve - 51 min drive - 25.7 miles
  • Iglesia Vieja - 54 min drive - 26.6 miles

Restaurants

  • ‪Restaurant Las Tablitas - ‬4 min drive
  • ‪Restaurant "Bejucos - ‬5 min drive
  • ‪Cenaduria "Doña Eli - ‬4 min drive
  • ‪El Gallo - ‬8 min drive
  • ‪Las Ranas - ‬6 min drive

About this property

Hotel Villa Murano

Family-friendly beachfront hotel with 3 outdoor pools
Hotel Villa Murano offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, an arcade/game room, and a garden are also featured at the family-friendly Hotel Villa Murano.

Smoking is allowed in designated areas at this 3-star Tonalá hotel.

  • 27 guestrooms or units
  • Deli
  • Front desk (limited hours)
  • Game room or arcade
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Villa Murano offers 27 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 27-inch LED televisions come with cable channels.

Bathrooms include showers. This Tonalá hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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  • Spa
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  • Parking included
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 27-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá

Frequently asked questions

How close is Hotel Villa Murano to the airport?

Hotel Villa Murano is 126.4 mi (182-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

Does Hotel Villa Murano have an airport shuttle?

Airport shuttle services are not available at Hotel Villa Murano.

How close is Hotel Villa Murano to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Villa Murano offer free breakfast?

Hotel Villa Murano does not offer free breakfast.

Is there a casino at Hotel Villa Murano?

No, there is no casino at this hotel.

What time is check-in at Hotel Villa Murano?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM.

Is there free parking at Hotel Villa Murano?

Free parking is not available at this hotel.

Does Hotel Villa Murano have a pool?

Hotel Villa Murano features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hotel Villa Murano have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Villa Murano have a spa?

There are no spa services available at this hotel.

How close is Hotel Villa Murano to downtown Tonalá?

Hotel Villa Murano is 1.7 mi away from Puerto Arista.

Hotel Villa Murano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 110 reviews
Rating 8 - Good. 29 out of 110 reviews
Rating 6 - Okay. 10 out of 110 reviews
Rating 4 - Poor. 7 out of 110 reviews
Rating 2 - Terrible. 5 out of 110 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Stayed 1 night in Jan 2024

10/10 Excellent

Timothy, oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 2 nights in May 2023

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness
A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Stayed 1 night in Mar 2023

6/10 Okay

Bonnie

Traveled with family
nice access to the beach. rooms didn't feel clean bed uncomfortable, didn't have a hot shower
Stayed 1 night in Aug 2022

10/10 Excellent

Jorge, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 1 night in Jul 2022

4/10 Poor

Maria de los Angeles Vargas

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small place and beautiful whit fast accez to the beach.
Stayed 3 nights in Jul 2021

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, great beach location

We enjoyed our stay at Hotel Villa Murano. It is very conveniently located right on the beach, although 5 minutes drive from the center of Puerta Arista. The food at the restaurant was good and the service was great. The room was very clean, good decoration and condition. The pools were kept clean as was the entire hotel area. We will return!
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property with a very friendly and attentive staff. Out of town so perfect for those who want solitude on the beach
Stayed 2 nights in Jan 2020

8/10 Good

John

Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción de hospedaje en Puerto Arista

El hotel es bonito, cómodo, seguro y bien ubicaddo en la playa de Puerto Arista. El personal es muy atento y el precio razonable por el buen servicio que ofrecen. Ampliamente recomendado.
Stayed 2 nights in Jul 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is off a long road, but the trip is worth it. The hotel and staff are excellent. You get a great beach view from several spots on the property. It would be an exceptional place for a family or large group.
Stayed 1 night in Jul 2025

10/10 Excellent

LUIS ALEJANDRO

Stayed 1 night in Jul 2025

8/10 Good

Alfredo Fernando Moysen

Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel incomparable playa pero el que tenga restricciones “técnica” para cobro con tarjeta es un mal punto
Stayed 2 nights in Mar 2025

10/10 Excellent

Karina Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jun 2025

10/10 Excellent

Farid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Un poco retirado de la zona céntrica y poco o nada que visitar alrededor del que Hotel (a menos de 1 km). Todo lo demás muy bien.
Stayed 1 night in Jun 2025

10/10 Excellent

TRINIDAD ROBERTA

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La comida del restaurante muy rica y el personal muy amable y atentos siempre
Stayed 2 nights in Jun 2025

8/10 Good

Fernando

Stayed 1 night in Jun 2025

4/10 Poor

Teresa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El hotel no está mal, pero el servicio no es bueno, la gente no es amable y el restaurante la verdad no está bien. La propiedad está algo retirada
Stayed 2 nights in May 2025

10/10 Excellent

Psic. Alicia

Liked: Staff & service, amenities, property conditions & facilities
Limpieza de la regadera de los baños de la alberca
Stayed 1 night in May 2025

10/10 Excellent

Salim David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente

Todo excelentr
Stayed 1 night in May 2025

8/10 Good

Juan Roberto

Stayed 2 nights in May 2025

6/10 Okay

LAURA

Traveled with family
Disliked: Cleanliness
Están muy descuidadas las habitaciones, el baño estaba sucio con moho. La alberca bien y la comida rica
Stayed 2 nights in Apr 2025