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Hotel Villa Murano

3.0 star property
Family-friendly beachfront hotel with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Villa Murano

3 outdoor pools
Outdoor spa tub
Blackout drapes, free WiFi, bed sheets, wheelchair access
Terrace/patio
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Puerto Arista, Tonalá, CHIS, 30507
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪5 min drive‬
  • La Sepultura Biosphere Reserve
    ‪46 min drive‬
  • Iglesia Vieja
    ‪49 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Luxury Room

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Junior Room

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Family Room

Family Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Family Room

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Deluxe Triple Room

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Deluxe Quadruple Room

  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Basic Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Superior Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Arista

On the beach.Stay at this Tonalá hotel and you'll be within 25 miles (40 km) of La Sepultura Biosphere Reserve and Iglesia Vieja.

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 5 min drive - 2.3 miles
  • La Sepultura Biosphere Reserve - 46 min drive - 26.4 miles
  • Iglesia Vieja - 49 min drive - 27.3 miles

Restaurants

  • ‪Hotel Playa Arista - ‬4 min drive
  • ‪Restaurant Flamingos - ‬5 min drive
  • ‪Restaurant Costa Azul - ‬4 min drive
  • ‪El Gallo - ‬8 min drive
  • ‪Hiball Bar - ‬18 min walk

About this property

Hotel Villa Murano

Family-friendly beachfront hotel with 3 outdoor pools
Hotel Villa Murano offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, an arcade/game room, and a garden are also featured at the family-friendly Hotel Villa Murano.

Smoking is allowed in designated areas at this 3-star Tonalá hotel.

  • 27 guestrooms or units
  • Deli
  • Front desk (limited hours)
  • Game room or arcade
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Villa Murano offers 27 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 27-inch LED televisions come with cable channels.

Bathrooms include showers. This Tonalá hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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View from room

Hotel Arista Bugambilias

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  • Spa
  • Kids pool
  • Parking included
3.8 out of 5, Good, 70 reviews
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 27-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá

Frequently asked questions

How close is Hotel Villa Murano to the airport?

Hotel Villa Murano is 126.4 mi (182-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

Does Hotel Villa Murano have an airport shuttle?

Airport shuttle services are not available at Hotel Villa Murano.

How close is Hotel Villa Murano to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Villa Murano offer free breakfast?

Hotel Villa Murano does not offer free breakfast.

Is there a casino at Hotel Villa Murano?

No, there is no casino at this hotel.

What time is check-in at Hotel Villa Murano?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM.

Is there free parking at Hotel Villa Murano?

Free parking is not available at this hotel.

Does Hotel Villa Murano have a pool?

Hotel Villa Murano features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hotel Villa Murano have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Villa Murano have a spa?

There are no spa services available at this hotel.

How close is Hotel Villa Murano to downtown Tonalá?

Hotel Villa Murano is 1.7 mi away from Puerto Arista.

Hotel Villa Murano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 93 reviews
Rating 8 - Good. 26 out of 93 reviews
Rating 6 - Okay. 10 out of 93 reviews
Rating 4 - Poor. 7 out of 93 reviews
Rating 2 - Terrible. 5 out of 93 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Stayed 1 night in Jan 2024

10/10 Excellent

Timothy, oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 2 nights in May 2023

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness
A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Stayed 1 night in Mar 2023

6/10 Okay

Bonnie

Traveled with family
nice access to the beach. rooms didn't feel clean bed uncomfortable, didn't have a hot shower
Stayed 1 night in Aug 2022

10/10 Excellent

Jorge, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 1 night in Jul 2022

4/10 Poor

Maria de los Angeles Vargas

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small place and beautiful whit fast accez to the beach.
Stayed 3 nights in Jul 2021

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, great beach location

We enjoyed our stay at Hotel Villa Murano. It is very conveniently located right on the beach, although 5 minutes drive from the center of Puerta Arista. The food at the restaurant was good and the service was great. The room was very clean, good decoration and condition. The pools were kept clean as was the entire hotel area. We will return!
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property with a very friendly and attentive staff. Out of town so perfect for those who want solitude on the beach
Stayed 2 nights in Jan 2020

6/10 Okay

Karina

Stayed 2 nights in Mar 2025

8/10 Good

Jose Francisco, Tuxtla Gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable estancia

Siempre la pasamos muy a gusto en Villa Murano. El personal es muy amable y las instalaciones, limpias. Los meseros te atienden rápido y con buena actitud - Fermin es nuestro favorito. En esta ocasión no dormimos tan bien debido a un evento de motos al lado, pero eso no es culpa del hotel. Gracias por todo
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar familiar
Stayed 1 night in Feb 2025

8/10 Good

Samuel Olan

Traveled with family
Liked: Cleanliness, staff & service, amenities
En general nos la pasamos bien, tiene ambiente familiar y se descansa bien, solo le falta una remodelación, la chapa de nuestra recamara se atoraba, en general le falta mantenimiento a las instalaciones
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa vista, agradable trato
Stayed 4 nights in Dec 2024

10/10 Excellent

Carla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Marco Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

CARLOS AUGUSTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninguno
Stayed 1 night in Aug 2024

2/10 Terrible

José Alfredo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desagradable experiencia

No fue el servicio que contraté, el baño con olores de aguas negras,la habitación para 4 personas habilitada para 5, muy mal experiencia,el personal de recepción muy groseros no te resuelven nada, el personal del estacionamiento peor, pésimo servicio.
Stayed 1 night in Jul 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Está un poco alejado.. y deverian ser mas accesibles co. Cosas para consumir extra
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen día Todo esta super bien
Stayed 2 nights in Jul 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 1 night in Jul 2024

4/10 Poor

daniela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
No me gusto que rente una habitacion con tina y el primer dia no se pudo llenar porque es manual,al segundo dia estaba llena y no habia donde poder cambiar la temperatura del agua,terrible no se utilizo
Stayed 2 nights in Apr 2024

10/10 Excellent

Alber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación muy limpia y la comida rica

Stayed 1 night in Mar 2024