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Santo Refugio Heritage Hotel

3.5 star property
3.5-star hotel near Great Pyramid of Cholula

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Photo gallery for Santo Refugio Heritage Hotel

Lobby sitting area
Design Room | 1 bedroom, premium bedding, down comforters, minibar
Exterior
Lobby
Design Room | 1 bedroom, premium bedding, down comforters, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Pool
  • Breakfast available
  • Laundry

Explore the area

View in a map
Santiago Momoxpan, San Andrés Cholula, PUE, 72775
  • Place, University of the Americas Puebla
    ‪15 min walk‬
  • Place, Great Pyramid of Cholula
    ‪4 min drive‬
  • Place, Angelopolis Commercial Center
    ‪8 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | 1 bedroom, premium bedding, down comforters, minibar

Design Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Room

Design Room | 1 bedroom, premium bedding, down comforters, minibar

Design Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the neighborhood

San Andrés Cholula

Cholula stay.A stay at this Cholula hotel places you within 3 miles (5 km) of Great Pyramid of Cholula and 6 miles (10 km) of FINSA. Triangulo Las Animas Shopping Center and Angelopolis Commercial Center are also within 6 miles (10 km).

What's nearby

  • University of the Americas Puebla - 15 min walk - 0.8 miles
  • Great Pyramid of Cholula - 4 min drive - 1.9 miles
  • Metropolitan Auditorium - 8 min drive - 5.8 miles
  • Angelopolis Commercial Center - 8 min drive - 6.1 miles
  • Zócalo de Puebla - 12 min drive - 7.0 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 26 min drive
  • Puebla Intl. Airport (PBC) - 27 min drive

Restaurants

  • ‪La Casita Amarilla - ‬5 min drive
  • ‪Häagen-Dazs - ‬17 min walk
  • ‪Humo Gris Boutique - ‬12 min walk
  • ‪Amalfi - ‬4 min walk
  • ‪Baya Roja - ‬12 min walk

About this property

Santo Refugio Heritage Hotel

3.5-star hotel near Great Pyramid of Cholula
Santo Refugio Heritage Hotel offers its guests an indoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A library, a terrace, and a garden are also featured at the business-friendly Santo Refugio Heritage Hotel. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star San Andrés Cholula hotel.

  • 4 guestrooms or units
  • Meeting rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Lockers available
  • Bar or lounge
  • Dining venue
Santo Refugio Heritage Hotel offers 4 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

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Property amenities

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's pool
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 195 to 390 for adults and MXN 95 to 225 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: MXN 350
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 590 per pet, per day, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 195 to 390 for adults, and MXN 95 to 225 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 590 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:30 AM to 9:30 PM.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Santo Refugio Heritage
Santo Refugio Heritage Hotel Hotel
Santo Refugio Heritage Hotel San Andrés Cholula
Santo Refugio Heritage Hotel Hotel San Andrés Cholula

Frequently asked questions

How close is Santo Refugio Heritage Hotel to the airport?

Santo Refugio Heritage Hotel is 18.1 mi (27-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Santo Refugio Heritage Hotel have an airport shuttle?

Airport shuttle services are not available at Santo Refugio Heritage Hotel.

Does Santo Refugio Heritage Hotel offer free breakfast?

Free breakfast isn’t offered at Santo Refugio Heritage Hotel, but cooked-to-order breakfast is offered for a fee of between MXN 195 and 390 for adults, MXN 95 and 225 for children. It's available every day from 8:00 AM to noon.

Is there a casino at Santo Refugio Heritage Hotel?

No, there is no casino at this hotel.

What time is check-in at Santo Refugio Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in costs MXN 350 (subject to availability).

Is there free parking at Santo Refugio Heritage Hotel?

This hotel offers free self parking.

Does Santo Refugio Heritage Hotel have a pool?

Santo Refugio Heritage Hotel features an indoor pool and a children's pool. Guests can enjoy pool access from 8:30 AM to 9:30 PM.

Does Santo Refugio Heritage Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Santo Refugio Heritage Hotel have a spa?

There are no spa services available at this hotel.

How close is Santo Refugio Heritage Hotel to downtown San Andrés Cholula?

Santo Refugio Heritage Hotel is 2.2 mi away from San Andrés Cholula.