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Hotel Star Express Puebla - Central CAPU

Property class: 3
3-star Beaux Arts hotel near Fort Loreto, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Star Express Puebla - Central CAPU

A hotel room with two beds, each with white bedding and orange pillows. There is a blue blanket on one bed and a sign on the bed. The room has a wooden floor and a white wall with a light switch and a small shelf with a phone and a box.
A modern dining area with tables and chairs, a projection screen, and a television.
A fitness room with a treadmill, elliptical, and weights.
A modern office space with a glass partition, orange accent walls, and a flat-screen TV mounted on the wall.
A hotel with a sign reading 'Star Express Hotel,' multiple vehicles parked in front, and a clear blue sky.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
De La Pedrera 3119, near CAPU, Puebla, PUE, 72070
  • Place, FINSA
    ‪7 min drive‬
  • Place, Cuauhtemoc Stadium
    ‪7 min drive‬
  • Place, Zona Histórica de los Fuertes
    ‪8 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪36 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

A hotel room with a bed, a blue blanket with a logo, a white headboard, and a window with daylight.

Family Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Double Beds

A hotel room with two beds, a desk, and a shower area.

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk, and a chair.

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room Standard with internal view

A hotel room with a bed, a desk, a chair, and a small workspace with a laptop.

Room Standard with internal view

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room Standard with internal view

A hotel room with two beds, a TV, and a small kitchenette.

Double Room Standard with internal view

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Puebla

Close to airport.You'll find Fort Loreto and Zócalo de Puebla within 3 miles (5 km) of this hotel. Puebla Cathedral and Puebla Convention Center are also within 3 miles (5 km).

What's nearby

  • FINSA - 7 min drive - 4.2 miles
  • Cuauhtemoc Stadium - 7 min drive - 3.8 miles
  • Zona Histórica de los Fuertes - 8 min drive - 1.9 miles
  • Fort Loreto - 9 min drive - 2.1 miles
  • Centro Expositor - 9 min drive - 2.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 35 min drive

Restaurants

  • ‪Tortas - ‬2 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Rincón Poblano - ‬2 min walk
  • ‪Tacos Joven - ‬9 min walk
  • ‪Tostiesquites Memo - ‬16 min walk

About this property

Hotel Star Express Puebla - Central CAPU

3-star Beaux Arts hotel near Fort Loreto, connected to a shopping center
There's a restaurant on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A health club, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Star Express Puebla - Central CAPU. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Puebla hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • No smoking on site
  • Dining venue
Hotel Star Express Puebla - Central CAPU offers 64 accommodations with safes and designer toiletries. 32-inch LED televisions come with cable channels. Bathrooms include rainfall showerheads and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 110 for adults and MXN 110 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 100
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Star Express Puebla - Central CAPU

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 110 for adults and MXN 110 for children
  • Early check-in fee: MXN 100 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Star Express Puebla - Central CAPU.

Property is also known as

Hotel Star Express Puebla
Star Express Puebla
Star Express
Hotel Star Express
Star Express Puebla Puebla
Hotel Star Express Puebla Hotel
Hotel Star Express Puebla Puebla
Hotel Star Express Puebla Hotel Puebla

Frequently asked questions

How close is Hotel Star Express Puebla - Central CAPU to the airport?

Hotel Star Express Puebla - Central CAPU is 19.5 mi (35-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Star Express Puebla - Central CAPU?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Star Express Puebla - Central CAPU on Aug 17, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Star Express Puebla - Central CAPU have an airport shuttle?

Airport shuttle services are not available at Hotel Star Express Puebla - Central CAPU.

Does Hotel Star Express Puebla - Central CAPU offer free breakfast?

Free breakfast isn’t provided at Hotel Star Express Puebla - Central CAPU, but full breakfast is offered for a fee of MXN 110 for adults and MXN 110 for children. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Star Express Puebla - Central CAPU?

No, there is no casino at this hotel.

What time is check-in at Hotel Star Express Puebla - Central CAPU?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs MXN 100 (subject to availability).

Is there free parking at Hotel Star Express Puebla - Central CAPU?

This hotel offers free self parking.

Does Hotel Star Express Puebla - Central CAPU have a pool?

Hotel Star Express Puebla - Central CAPU does not have a pool.

Does Hotel Star Express Puebla - Central CAPU have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Star Express Puebla - Central CAPU have a spa?

There are no spa services available at this hotel.

How close is Hotel Star Express Puebla - Central CAPU to downtown Puebla?

Hotel Star Express Puebla - Central CAPU is 2.2 mi away from Puebla.

Hotel Star Express Puebla - Central CAPU Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 165 out of 373 reviews
Rating 8 - Good. 130 out of 373 reviews
Rating 6 - Okay. 53 out of 373 reviews
Rating 4 - Poor. 13 out of 373 reviews
Rating 2 - Terrible. 12 out of 373 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean,good price
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Garry

Liked: Cleanliness
It wasn't first class ,But it was an affordable low cost hotel and i really appreciated the free breakfast evey morning. Just bring warm clothing and extra blankets if you are sensitive to the cold. I would stay there again
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Jorge Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was Great!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area surrounding hotel is rough but right next to ADO terminal
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, it was good
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Garry

Liked: Cleanliness, property conditions & facilities
Staff was good very friendly and helpful. I loved the location, The bus stop was right across the road from the bus station. That was good for me because i took the bus from Mexico. Lot of sores and restaurants. And big flee market tjere with lots of food stalls and restaurants where you can buy anytime. Only complaint is that they have no heating ,and the evenings get cold i wished they had lots of warm blankets, i asked one night i was told they didn't have any .that wasn't a deal breakfast. Good breakfast included every morning.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Zeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators, besides that, everything was nice!
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Bjørn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to the station, and some fine street food opportunities close by. Nice staff, however the sheets all had visible stains, and there was no duvet but instead an old blanket between two sheets. Bathroom was nice
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Hector Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Ruben Carlos Castillo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

MARIA DEL CARMEN

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The fee is expensive according to the hotel appearance. Nobody is present to help you with the luggage and there are only stairs. Bathroom outlet was not working. It was reported to the front desk but they didn't do anything. Small rooms and nothing is the same as the pictures on the web Very disappointed that this place is offered through expedia.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

15 Minutes and Out

I, unfortunately, did not have a good experience with Hotel Star Express Puebla and had to check out fifteen minutes after arriving. The issue was that the room did not have a window, which could have been fine if there was a way to control the temperature, but there was no AC or a fan, which just made the room's air still and insufferable. Second, the most pressing issue was a lingering awful smell of sewage from the bathroom. It was so strong and intense it was making me nauseous. My colleague staying in the same hotel had the same issue with the smell, so it wasn't just my room. With these issues, we opted to leave. Although we were told we would not get a refund, we did not care because it was terrible.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno, solo que no tiene clima se siente un poco de calor
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in May 2026
Verified review

6/10 Okay

JESUS ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Mucho ruido entre las paredes
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente menú muy completo., muy cerca de la capu cruzando la calle muy recomendable, me volvería a hospedar
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio desde que llegamos muy amables
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
La instalaciones muy buenas y muy recomendable, el personal muy amable y el desayuno sencillo pero muy rico !!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

JUVENTINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno es muy básico
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Excelente lugar!! Altamente recomendable
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities
El personal fue muy amable.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia muy cerca de la CAPU
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Librada

Liked: Cleanliness
La habitación limpia, cómoda, el personal muy amable, muy buena ubicación, en general muy bueno.
Stayed 1 night in Dec 2025