8/10 Bueno
Ryan
Viaje familiar
25 abr. 2025
Le gustó: Limpieza y servicios
Great modern property and location was the best we have experienced in the Hunter to date.
Would have been 5 starts all round, except upon arrival we had a drainage issue in one of the bathrooms (which happens), and the smell was horrible. The issue for me was, there was no urgency for the staff to fix it and it took too long for someone to come out. It should have been and absolute priority when a guest is paying for a 3 bedroom house and 1 bedroom bathroom stinks! This part was upsetting, no apology either. (Not like I was asking for a partial refund, which I could have). I even went to the shops to buy drainage products at my own cost to try fix it and prevent the rest of the house smelling and ruining the holiday for my family.
Luckily, no one was staying in that room for the first 2 nights, but it’s not the point.
Besides that part being a bad experience, everything else was amazing.. house was mint, spacious, modern and gorgeous views onto the golf course. So handy having everything walking distance, as far as the nineteen pub and tab. Only a 5min drive to all that Hunter has to offer.
Do recommend and will book again (but will again buy and bring draino clean incase the stain stinks again).
Ryan
Se hospedó 6 noches en abril de 2025