4/10 Poor
Holly
Mar 17, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
“Spa hotel” very misleading name.
I booked the Scotland Spa Hotel thinking that it would have a touch an elegance and modernness as stated within the title, what we arrived to was a very run down hotel. The outside does not look anything like the photos, very old run down decor, stained carpets and bedding, dirty spa changing rooms over ran with other people left dirty towels, muddy floors, discarded slippers. The pool has lots of broken tiles all around, 6 chair / beds to sit on. In the bedroom stained carpets, dirty floors, hairs in the shower, the shower took about 5 minutes to get hot water, the bed linen had black marks all over it, cushions had dubious white marks / stains on. Pillows also seen much better days. Creaky floor boards from the people above which kept you awake, single glazed windows, which doesn’t help when you are put looking out to a main road. The room was spacious however. When you’re paying £150+ you certainly want more for your money.
The breakfast was nice, lots of different choices, hot and cold selections. The reception staff were very friendly when we checked in and out. Over all disappointed, wouldn’t recommend or go back.
Holly
Stayed 1 night in Mar 2025
