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Best Western Premier Sonasea Phu Quoc

5.0 star property
Upscale beachfront resort with 2 bars/lounges

Choose dates to view prices

Photo gallery for Best Western Premier Sonasea Phu Quoc

Exterior
Lobby
Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential) | Minibar, in-room safe, desk, iron/ironing board
2 bars/lounges, rooftop bar
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Kitchen
  • Gym

Explore the area

Map
Duong Bao Hamlet, Phu Quoc, Kien Giang, 920000
  • Sonasea Phu Quoc Night Market
    ‪1 min walk‬
  • Sonasea Beach
    ‪7 min walk‬
  • Phu Quoc Beach
    ‪15 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room)

  • 786 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Balcony

Deluxe Room, 2 Twin Beds, Non Smoking, Balcony | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, Balcony

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room)

  • Sea view
  • 1249 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Villa, 5 Bedrooms, Non Smoking, Kitchen (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Luxury Villa, 5 Bedrooms, Non Smoking, Kitchen (Living Room)

  • 3638 sq ft
  • Sleeps 9
  • 3 King Beds and 4 Twin Beds

View all photos for Executive Suite, 3 Bedrooms, Non Smoking, Sea View (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 3 Bedrooms, Non Smoking, Sea View (Living Room)

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Standard Villa, 5 Bedrooms, Non Smoking, Beachfront (Living Room;Presidential)

View from room

Standard Villa, 5 Bedrooms, Non Smoking, Beachfront (Living Room;Presidential)

  • Beach view
  • 6028 sq ft
  • Sleeps 9
  • 3 King Beds and 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Partial Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Balcony, Partial Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Sea View (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Sea View (Living Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa, 3 Bedrooms, Non Smoking, Kitchen (Living Room)

Deluxe Villa, 3 Bedrooms, Non Smoking, Kitchen (Living Room) | Minibar, in-room safe, desk, iron/ironing board

Deluxe Villa, 3 Bedrooms, Non Smoking, Kitchen (Living Room)

  • 2282 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Executive Room, 1 King Bed, Balcony, Sea View (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Balcony, Sea View (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Balcony, Sea View

  • Sea view
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Balcony, Sea View

View from room

Premier Room, 2 Twin Beds, Balcony, Sea View

  • Sea view
  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Balcony (Living Room)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential)

Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential) | Minibar, in-room safe, desk, iron/ironing board

Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential)

  • 2013 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Villa 03 Bedrooms With Private Pool

Minibar, in-room safe, desk, iron/ironing board

Deluxe Villa 03 Bedrooms With Private Pool

  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Executive Three Bedroom Suite

Minibar, in-room safe, desk, iron/ironing board

Executive Three Bedroom Suite

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite With 02 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Executive Suite With 02 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room With Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Twin With Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Twin With Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grande Suite With 03 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Grande Suite With 03 Bedrooms

  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

View all photos for Luxury Deluxe Villa 05 Bedrooms With Private Pool

Minibar, in-room safe, desk, iron/ironing board

Luxury Deluxe Villa 05 Bedrooms With Private Pool

  • Sleeps 10
  • 3 King Beds and 4 Twin Beds

View all photos for Executive Deluxe With Living Room

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe With Living Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room With Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room With Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Deluxe King With Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe King With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Villa with 05 Bedrooms with Private Pool

Minibar, in-room safe, desk, iron/ironing board

Luxury Presidential Villa with 05 Bedrooms with Private Pool

  • Sleeps 10
  • 4 Twin Beds and 3 King Beds

View all photos for Presidential Villa

Minibar, in-room safe, desk, iron/ironing board

Presidential Villa

  • Sleeps 10
  • 3 King Beds and 4 Twin Beds

View all photos for Deluxe King Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Sea View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite 2 Bedrooms Sea View

Minibar, in-room safe, desk, iron/ironing board

Executive Suite 2 Bedrooms Sea View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Grande Suite 3 Bedrooms Sea View

Minibar, in-room safe, desk, iron/ironing board

Grande Suite 3 Bedrooms Sea View

  • Sleeps 6
  • 2 Double Beds and 2 Queen Beds

View all photos for Premier Deluxe King Partial Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe King Partial Sea View

  • Sleeps 2
  • 1 Queen Bed

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Ad
Lobby

Sheraton Phu Quoc Long Beach Resort

Phu Quoc
  • On private beach
  • Pool
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 296 reviews
The price is $129
$120 nightly
$129 total
Total includes taxes and fees
May 23 - May 24
Sheraton Phu Quoc Long Beach Resort

About the neighborhood

Phu Quoc

Beachfront retreat .Within a 10-minute walk of the resort, you'll find Sonasea Phu Quoc Night Market and Sonasea Beach. Waterfront Beach Square and Suoi Tranh Waterfall are also within 3 miles (5 km).
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Sonasea Phu Quoc Night Market - 1 min walk - 0.1 miles
  • Sonasea Beach - 7 min walk - 0.4 miles
  • Suoi Tranh Waterfall - 11 min drive - 2.8 miles
  • Phu Quoc Night Market - 14 min drive - 7.1 miles
  • Phu Quoc Beach - 15 min drive - 5.1 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 10 min drive

Restaurants

  • ‪Espresso Cafe - ‬11 min drive
  • ‪Ink 360 - ‬5 min drive
  • ‪Sailing Club Phú Quốc - ‬6 min drive
  • ‪Rice Market - ‬7 min drive
  • ‪Tropicana Restaurant - ‬5 min walk

About this property

Best Western Premier Sonasea Phu Quoc

Upscale beachfront resort with 2 bars/lounges
Best Western Premier Sonasea Phu Quoc offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Best Western Premier Sonasea Phu Quoc. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 5-star Phu Quoc resort is smoke free.

  • 566 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • Full breakfast (free)
  • Kid's club
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Best Western Premier Sonasea Phu Quoc offers 566 accommodations with minibars and safes. Cable television is provided. Accommodations at this 5-star resort have kitchenettes with microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Thala Spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English, German, Hindi, Korean, Russian, Vietnamese

Similar properties

2 outdoor pools, sun loungers

Novotel Phu Quoc Resort

  • Pool
  • All inclusive
  • Spa
  • Free airport shuttle
4.4 out of 5, Excellent, 662 reviews
$96 nightly
The price is $103
Jun 1 - Jun 2
Total includes taxes and fees
Novotel Phu Quoc Resort

Property amenities

Family friendly

  • Children's club
  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Premier Sonasea Phu Quoc

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1098000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1098000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Premier Sonasea Phu Quoc Resort
Best Western Premier Sonasea Resort
Best Western Premier Sonasea
Resort Best Western Premier Sonasea Phu Quoc Phu Quoc
Phu Quoc Best Western Premier Sonasea Phu Quoc Resort
Resort Best Western Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu Quoc Phu Quoc
Best Premier Sonasea Phu Quoc
Best Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu Quoc Resort
Best Western Premier Sonasea Phu Quoc Phu Quoc
Best Western Premier Sonasea Phu Quoc Resort Phu Quoc

Frequently asked questions

How close is Best Western Premier Sonasea Phu Quoc to the airport?

Best Western Premier Sonasea Phu Quoc is 4.4 mi (10-min drive) away from the Phu Quoc (PQC-Phu Quoc Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Premier Sonasea Phu Quoc?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Sonasea Phu Quoc on Jun 1, 2025 start from $99.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Premier Sonasea Phu Quoc have an airport shuttle?

Best Western Premier Sonasea Phu Quoc offers a free airport shuttle, available from 6:00 AM to 10:00 PM on request.

How close is Best Western Premier Sonasea Phu Quoc to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Best Western Premier Sonasea Phu Quoc offer free breakfast?

Best Western Premier Sonasea Phu Quoc offers free full breakfast every day.

Is there a casino at Best Western Premier Sonasea Phu Quoc?

No, there is no casino at this resort.

What time is check-in at Best Western Premier Sonasea Phu Quoc?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Best Western Premier Sonasea Phu Quoc?

This resort offers free self parking.

Does Best Western Premier Sonasea Phu Quoc have a pool?

Best Western Premier Sonasea Phu Quoc features an outdoor pool and a children's pool.

Does Best Western Premier Sonasea Phu Quoc have a restaurant?

Best Western Premier Sonasea Phu Quoc is home to Essence, which features local and international cuisine.

Does Best Western Premier Sonasea Phu Quoc have a spa?

Pamper yourself with a day at Thala Spa, where you can enjoy massages.

How close is Best Western Premier Sonasea Phu Quoc to downtown Phu Quoc?

Best Western Premier Sonasea Phu Quoc is 0.6 mi away from Duong To.

Best Western Premier Sonasea Phu Quoc Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 277 reviews
Rating 8 - Good. 85 out of 277 reviews
Rating 6 - Okay. 34 out of 277 reviews
Rating 4 - Poor. 15 out of 277 reviews
Rating 2 - Terrible. 7 out of 277 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Food. Need more menu veggie
Stayed 3 nights in Feb 2025

8/10 Good

Karlene

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely beachfront hotel with a great location. Just across the street, you'll find a a few restaurants, and a night market, many of which offer delicious seafood. We really enjoyed the convenience of the location. The breakfast buffet was fantastic, offering a wide variety of options. However, we were less impressed with the dinner buffet. It didn’t feel like it provided good value for the price we paid. Overall, it’s a great spot to stay if you’re looking for a resort-like experience with easy access to dining and shopping. It’s especially suitable for families our group of friends.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has its charms. The spa isn’t large, but the staff are great in particular, Hai and Trang . In terms of the front desk we are very grateful for the help we received from Quoc. The floors in our rooms weren’t very clean, nor were the floors on our entire floor, leading to our room and elevator. The staff in the restaurant are friendly. We had difficulty with one person who didn’t quite seem to believe that my daughter was under the age of 11 for the buffet. So that led to frustration. The next day, just to eliminate any issues, I showed our waitress her passport. Felt sort of demeaning to have to resort to that. We were at the main pool often and thought it would be nice if we could have had poolside service. Overall it was a nice stay. The balcony is a nice touch, especially to dry off wet clothing and the night market right across the street is nice to take a stroll, shop and eat.
Stayed 3 nights in Feb 2025

8/10 Good

YING XIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money .
Stayed 4 nights in Jan 2025

8/10 Good

JAMES

Great stay here compared to Landmark Saigon.

Well a lot better here than Landmark Apartments in Ho Chi Minh City. This team understands service can clean bed sheets and a clean bathroom with no mould.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3 days were excellent. Night markets close by.
Stayed 3 nights in Dec 2024

8/10 Good

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly fine resort. Buffets were huge. Food was good, but not amazing. Pools and beach acccess were great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit here as we enjoyed so much last year. A great hotel with large swimming pool and other lagoon pools taking you down to private beach with good beach bar and lunch menu. Very well set out and beautifully landscaped. Walking Street is directly opposite the hotel providing several dining options from restaurants to street food. Also shopping stalls and even entertainment on Weekend evenings. Easy enough to get a taxi to Long Beach and other beach bars/restaurants. Very good buffet breakfast in the hotel. Spacious rooms with balconies Efficient and courteous staff Thanks for another stay
Stayed 5 nights in Nov 2024

10/10 Excellent

TAM, milpitas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided convenient access to the beachfront, and the staff was exceptionally accommodating. However, I was disappointed that my room was not assigned an ocean view as requested.
Stayed 3 nights in Nov 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views

Nice hotel but would not say it is a 5 star hotel more 4 star. We had the so not disturb sign on but got woken several times one time we were called to sign for a bill from the day before which could of been sorted in the afternoon. Beach is lovely and views aroung sunset are amazing. Really good place to have down time when travelling but limited places for rhe evening apart from food venues at the night market.
Stayed 5 nights in Nov 2024

8/10 Good

Tsz Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Artur

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very good l! Friendly and respectful. Breakfast amazing one of the best one and included in the prices.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yi Man

Stayed 2 nights in Aug 2024

10/10 Excellent

YONG HYEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for your money. Kinda out of the way.

If you're from North America you are probably like us and were questioning how a Beat Western is a 5 star hotel. But this hotel was great. Very good value for your money. Had an amazing stay here. Everything so comfortable and clean and safe feeling. The lazy river pool was so nice to float around in the early evening. While it's not the most convenient location the hotel makes up for it in spades. If you're ok with taking a taxi/grab around the city then I highly recommend this place.
Stayed 4 nights in Mar 2024

8/10 Good

Valerie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall a great stay. The pool,beach and garden areas are outstanding. Plenty of sunbeds.There is a huge choice with the breakfast buffet but it is very busy at all the different times we went. Lots of dining options across thd road. Slight disatifaction with cleaning where something was wrong most of the 14 days we stayed. Small niggles - no bath towels,no towels. Robes taken but not replaced. In room dining trays (not ours) left in the corrider for 3 days before we asked for them to be removed.
Stayed 14 nights in Feb 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Property conditions & facilities
Great location and facilities. Seemed understaffed for the size of hotel and number of guests. Looked like a 5 star hotel, but definitely didn’t experience like a 5 star hotel, with things missing or broken in room, took a long time for staff to action anything, breakfast was mostly cold and coffee hard to come by most mornings.
Stayed 5 nights in Mar 2024

6/10 Okay

Christopher

Stayed 6 nights in Feb 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed over the Tet holiday, so naturally the hotel was full and there were a lot of children around. In saying this the hotel is designed to accomodate for children and it dose it well with pool access and game for them as well. All ocean view rooms have great sight lines of the waterfront and a nice sized balcony for two people to watch. I can recommend watching the sunset from the rooftop bar or the beach. Only one problem I encountered was the noise from the hall way, the walls between rooms are quiet so you will not hear your neighbours however once In the hallways you will hear the noise of bags and screaming children or yelling parents like they are in your room. Breakfast was a good selection of both western and Asian foods however recommend you go early to beat crowds. Can recommend this hotel!
Stayed 4 nights in Feb 2024

8/10 Good

inyoung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

한국인 파티

한국인 너무 많아요.. 그리고 부페가 좀 정신없었어요 하지만 음식은 다 너무 맛있어서 살이 쪘습니다
Stayed 2 nights in Feb 2024

6/10 Okay

Entela

Liked: Property conditions & facilities
Location was good for families. Beautiful beach. Food was great. Free shuttle was a plus. Never understood how cleaning rooms worked. I was requesting a cleaning at 8 am and most of the time room was not cleaned till 4 pm even though they cleaned one room before or afer us or across from us ( this was every single day for 11 days in a row) sometimes our rooms were not cleaned at all even though we requested that service early in the morning. Cleaning quality was not good either, balcony was never cleaned in 11 days. Another thing we were not impressed was the line at the coffee machine in the morning and watering the flowers at the roof top or some balconies and dripping water on us while we were eating breakfast. I hope they improve this little things.
Stayed 11 nights in Dec 2023

6/10 Okay

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Celebrated a milestone birthday while staying here. My wife notified them and they made all sorts of promises to make the stay special. We received nothing at all and in fact had numerous poor customer interaction with the local staff. Would not recommend this hotel despite the nice environment.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ann-Maree

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here over the Christmas break and although the hotel was at capacity we could not fault it. The staff, especially Quin at reception, was extremely helpful and kind. No question was left un answered and the hospitality staff were amazing. We did not have to wait very long for anything. Would definitely recommend this place again. The fire show and the Foam Party was so much fun. Thank you
Stayed 3 nights in Dec 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, room comfort
Our Phu Quoc getaway, anchored at Best Western Premier - Sonasea Phu Quoc, proved transformative. Situated on the island's southwest side, a brief 20-minute ride from the airport, it quickly evolved into our cherished family haven. Major kudos to Ms. Trang, the stellar Front Desk maestro, and Mr. Long from the concierge tour desk – the true heroes of our adventure. Ms. Trang's personalized tour of fantastic villas and the coveted balcony suite gave us a sneak peek into future vacations, leaving us with numerous reasons to make this our go-to getaway. The initial impression was nothing short of magical. The breezeway lobby adorned in Christmas splendor and the staff's efficient and welcoming nature set a tone of warm hospitality, initiating us with a complimentary beverage. Our deluxe suite, a spacious 2-bedroom, 2-bathroom apartment-style haven, exuded cleanliness and comfort. The room's impeccable sparkle and swift, top-notch housekeeping addressed any tweaks promptly. The beds were a dream, granting us a sleep fit for royalty. Breakfast, always a winner, left a minor beef – the absence of their legendary banana bread every day. Despite this, the overall spread remained top-notch. The pool emerged as the hero for our 9 and 11-year-old duo, who practically camped there, alternating between the main pool by the lobby and the 300-meter figure-eight pool leading to the beach pool. Pro tip: best swim times are early mornings and late afternoons till closing.
Stayed 5 nights in Dec 2023