Poulo Wai Hotel and Apartment

4.0 star property
4-star spa hotel near Central Market

Choose dates to view prices

Photo gallery for Poulo Wai Hotel and Apartment

4 restaurants, breakfast served
Daily buffet breakfast (USD 12 per person)
Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Spa

Explore the area

View in a map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Place, Central Market
    ‪7 min walk‬
  • Place, Royal Palace
    ‪9 min walk‬
  • Place, Riverside
    ‪14 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪29 min drive‬

Room options

Deluxe King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Landmark King Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Landmark Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Landmark King Bed with Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Landmark Twin Bed with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Landmark Triple (3 Single Beds)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Studio Executive

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive Room

  • Sleeps 2

Studio Executive

  • Sleeps 2

Executive Twin Suite

  • Sleeps 3

Executive King Suite

  • Sleeps 2

Landmark Twin Room with Balcony

  • Sleeps 2

Landmark King Room With Balcony

  • Sleeps 2

Landmark Twin Room

  • Sleeps 2

Landmark King Room

  • Sleeps 2

Landmark Triple Room

  • Sleeps 3

Executive Suite, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Twin Room, Multiple Beds

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Family Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Family Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

You may also like

About the neighborhood

Phnom Penh

Central Phnom Penh getaway .Within a 10-minute walk of this Phnom Penh City Centre hotel, you'll find Central Market and Royal Palace. Independence Monument and Wat Phnom are also within 2 miles (3 km).

What's nearby

  • Central Market - 7 min walk - 0.4 miles
  • Royal Palace - 9 min walk - 0.5 miles
  • Riverside - 14 min walk - 0.8 miles
  • Phnom Penh Night Market - 17 min walk - 0.9 miles
  • Independence Monument - 17 min walk - 0.9 miles

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Techo Intl. Airport (KTI) - 49 min drive

Restaurants

  • ‪Pontoon Club - ‬4 min walk
  • ‪Kravanh - ‬1 min walk
  • ‪The Pub - ‬3 min walk
  • ‪商家微信定位谷歌地图标注 - ‬1 min walk
  • ‪Your Vietnam - ‬3 min walk

About this property

Poulo Wai Hotel and Apartment

4-star spa hotel near Central Market
Poulo Wai Hotel and Apartment offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 1464 square feet (136 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Poulo Wai Hotel and Apartment. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

  • 196 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 1464 sq ft of conference space
  • 136 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar by the pool
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Poulo Wai Hotel and Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 18 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 18 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

How close is Poulo Wai Hotel and Apartment to the airport?

Poulo Wai Hotel and Apartment is 15.6 mi (49-min drive) away from the Techo Intl. Airport (KTI) airport, the closest popular airport to the property.

Does Poulo Wai Hotel and Apartment have an airport shuttle?

Poulo Wai Hotel and Apartment offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of USD 18 per vehicle.

Does Poulo Wai Hotel and Apartment offer free breakfast?

Free breakfast isn’t provided at Poulo Wai Hotel and Apartment, but buffet breakfast is offered for a fee of USD 12 for adults and USD 6 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Poulo Wai Hotel and Apartment?

No, there is no casino at this hotel, but NagaWorld Casino (3-min drive) is nearby.

What time is check-in at Poulo Wai Hotel and Apartment?

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM.

Is there free parking at Poulo Wai Hotel and Apartment?

This hotel offers free self parking.

Does Poulo Wai Hotel and Apartment have a pool?

Poulo Wai Hotel and Apartment features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Poulo Wai Hotel and Apartment have a restaurant?

There are 4 onsite restaurants, offering options like al fresco dining and light fare.

Does Poulo Wai Hotel and Apartment have a spa?

Pamper yourself with a day at Airavata Spa, where you can enjoy body treatments, massages, and aromatherapy.

How close is Poulo Wai Hotel and Apartment to downtown Phnom Penh?

Poulo Wai Hotel and Apartment is 0.9 mi away from Phnom Penh.

Reviews

Poulo Wai Hotel and Apartment Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 110 out of 170 reviews
Rating 8 - Good. 41 out of 170 reviews
Rating 6 - Okay. 12 out of 170 reviews
Rating 4 - Poor. 3 out of 170 reviews
Rating 2 - Terrible. 4 out of 170 reviews

Reviews

10/10 Excellent

Josanne, Killeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional helpful staff,ideal location
Stayed 2 nights in Apr 2025

10/10 Excellent

Josanne, Killeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
professional helpful friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Guy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for quality.

Stayed 2 nights in Mar 2025

10/10 Excellent

Anuroop, Orange

Stayed 2 nights in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Almost a nice stay.

They have a cockroach issue here. I was on the 17th floor and they were in my bathroom and a palmetto bug near the slide door. The staff are wonderful and addressed this issue as well as a couple others i had. Otherwise the hotel is clean and nice and breakfast buffet was well stocked. Once they address the roach issue it will be a nice hotel. I have pictures but it won't let me load them.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very respectful

We were greeted royally every time we arrived at the front door. Breakfast was excellent, Sky bar gave a magificent view. The only negative (and i comment hesitantly because they are minor) was that the shower was not very hot in the mornings and i failed to receive a booked early morning call on the day of departure. Fortunately my cellphone did the job. Otherwise this is an exceptional property.
Stayed 13 nights in Mar 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful hotel, the sky bar had a great happy hour and a stunning view. Pool area was kind of interesting with alot of birds and no sun. High pitch noise to keep away the birds was not working. Staff was super kind and friendly. Bed was nice and comfy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot with a good breakfast each morning. I arrived at 1100 and they gave me an early check in, which was a huge plus. Bit of noise from the next room, but all up it was a nice place
Stayed 3 nights in Mar 2025

10/10 Excellent

TAY SHAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Clean. Beautiful rooftop restaurant. A 20 minute walk from the river and Royal Palace. The pool was nice and clean - but shaded. I didn’t look at that closely when I booked and was disappointed because I wanted to be in the sun. On the plus side, it was breezy up there, so very refreshing on a hot day. The staff was very friendly and friendly I had a really nice stay.
Stayed 4 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely appointed. Room was comfortable and clean. The bed was a little hard but that’s just a personal preference. Breakfast choices were good. Loved the views from the rooftop bar. Also enjoyed dinners there. Staff were very friendly and helpful.
Stayed 2 nights in Jan 2025

6/10 Okay

Trene

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel in Good Location

Caught No 3 bus from airport as hotel was only a short walk from Stop 30. Really nice hotel with lovely pool, spa and well equipped fitness area. Was able to check in early after overnight flight and was upgraded to larger room with balcony. Room was very big and so was the bathroom, with separate large shower and bath. Room was serviced each day and it was good to see that they didn't change towels everyday (only on request). Breakfast was really good, fresh fruit, yoghurt, cereals, breads/pastries, salad vegetables, nuts, hot food (could have been kept a little hotter), omelette bar and noodle bar, coffee machines but only Lipton's tea 🙁. Hotel is in a good location, not noisy at night and walking distance to museum, palace, river, central and night markets and a number of temples. Didn't need a tuktuk to get anywhere. Lots of good eating places nearby especially heading towards the river. Beds was large and comfortable with plenty of good pillows and the wifi worked well. They even provided a USB charging bank, so didn't need adaptors. Glad I booked there rather than hotel I am now at on a group tour which is way out near the Olympic Stadium, with lots of motor bike shops and few decent eating places nearby.
Stayed 2 nights in Jan 2025

8/10 Good

Aude

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 1 night in Dec 2024

10/10 Excellent

Aude

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

8/10 Good

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good services and breakfast. Tidy building.
Stayed 3 nights in Dec 2024

6/10 Okay

Moises, EARLWOOD

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Bread at breakfast is stale. Fruits not replenished. Asked desk to heat up the hitting at the swimming as we wanted to use it in an hour. Nobody came to turn the hot tub on. Have to wait for another hour before the tub is hot enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

Leigh Maria, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Leigh Maria, Irvine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are professional. The breakfast was delicious. Staff bent over backwards for guests. The sky bar was perfect. The gym is a little stuffy but adequate. The pool is beautiful. There are small shops across the street where money can be changed, bottled water can be purchased, and snacks can be obtained. It is a good location if you are going to an event at the Medical University. I travel a bit. This is a superb hotel for the price we paid. I can’t rave enough.
Stayed 8 nights in Dec 2024