North Lakes Hotel And Spa

Property class: 4
4-star spa hotel near Penrith Castle

Choose dates to view prices

Photo gallery for North Lakes Hotel And Spa

A modern house with a fire pit in the yard, a covered outdoor seating area, and large windows.
A wedding venue with a stone fireplace, clear chairs, and floral arrangements.
A restaurant with a long, tufted bench seating area, wooden beams, and hanging woven light fixtures.
A spacious living area with a stone fireplace, leather sofas, and hanging pendant lights.
An indoor swimming pool with wooden ceiling beams, seating area, and framed pictures on the walls.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
Ullswater Road, Penrith, England, CA11 8QT
  • Place, Penrith Castle
    ‪9 min walk‬
  • Place, Penrith & Eden Museum
    ‪16 min walk‬
  • Place, Rheged
    ‪1 min drive‬
  • Airport, Carlisle (CAX)
    ‪36 min drive‬

Room options

Cosy Double

9.0 out of 10
Wonderful
(30 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

9.2 out of 10
Wonderful
(19 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Standard Accessible Twin

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Signature Family Room

  • Sleeps 2
  • 1 Double Bed and 2 Twin Bunk Beds

About the neighborhood

Penrith

Penrith retreat .Stay at this Penrith hotel and you'll be within half a mile (1 km) of Penrith Castle and 2 miles (3 km) of Rheged. Also, Brougham Castle is within 3 miles (5 km) and Lowther Castle and Gardens is within 6 miles (10 km).

What's nearby

  • Penrith Castle - 9 min walk - 0.5 miles
  • Penrith Leisure Centre - 12 min walk - 0.7 miles
  • St Andrew's Church - 15 min walk - 0.8 miles
  • Penrith & Eden Museum - 16 min walk - 0.9 miles
  • Rheged - 1 min drive - 1.7 miles

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Arturo Lounge - ‬14 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪The Lounge Hotel & Bar - ‬17 min walk
  • ‪The Dog Beck - ‬16 min walk

About this property

North Lakes Hotel And Spa

4-star spa hotel near Penrith Castle
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 732 sq ft of conference space
  • 68 sq m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel

North Lakes Hotel Penrith

North Lakes Penrith

North Lakes And Spa Penrith

North Lakes Hotel Spa

North Lakes Hotel And Spa Hotel

North Lakes Hotel And Spa Penrith

North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

How close is North Lakes Hotel And Spa to the airport?

North Lakes Hotel And Spa is 26.1 mi (38-min drive) away from the Carlisle (CAX) airport, the closest popular airport to the property.

How much does it cost to stay at North Lakes Hotel And Spa?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at North Lakes Hotel And Spa on Sep 20, 2026 start from $158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does North Lakes Hotel And Spa have an airport shuttle?

Airport shuttle services are not available at North Lakes Hotel And Spa.

Does North Lakes Hotel And Spa offer free breakfast?

Free breakfast isn’t provided at North Lakes Hotel And Spa, but buffet breakfast is offered for a fee of GBP 19.95 per person. It's available on weekdays from 7 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at North Lakes Hotel And Spa?

No, there is no casino at this hotel.

What time is check-in at North Lakes Hotel And Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at North Lakes Hotel And Spa?

This hotel offers free self parking.

Does North Lakes Hotel And Spa have a pool?

North Lakes Hotel And Spa features an indoor pool.

Does North Lakes Hotel And Spa have a restaurant?

North Lakes Hotel And Spa is home to Penrith, which features local cuisine, al fresco dining, and light fare. The dining venue(s) are closed on Christmas Day and New Year's Eve.

Does North Lakes Hotel And Spa have a spa?

Pamper yourself with a day at North Lakes Spa, where you can enjoy body scrubs, massages, and body wraps.

How close is North Lakes Hotel And Spa to downtown Penrith?

North Lakes Hotel And Spa is 0.6 mi away from Penrith.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upgraded to one if the newly refurbished suites. The room was spotlessly clean, stylish and fresh, comfortable and spacious, with nice little extra finishing. I would definitely recommend the suite (budget permitting, as the quality of the room is reflected in price) for those spending a lot of time in the room. I was mostly looking to spend my time to de stress, relax and rest. Superior rooms are also spacious and comfortable, although as far as I know, are mostly unique, i have noticed some aren’t as well equipped than others. Although, all suitable if you are going out and about more, I find they are the best value for money. The smaller rooms are lovely for a one night stay or if travelling light. I recommend making use of the spa facilities and well equipped gym. Both are clean, with all the main equipment and facilities. You can pay for treatments as extra. I have tried out a few massages, which were great for sleep and recovery from gym workouts! The staff are what makes this hotel really stand out from the rest. I cannot speak highly enough of the girls at reception, management team, and housekeeping staff. Customer service is extremely important to me, and nothing was a problem for the aforementioned staff, they made me feel comfortable, listened to and a valued returning guest. They are friendly, professional and polite. Certain staff at the pool/spa are also lovely, helpful and friendly. The bar staff were a slight let down, being fair, they were very busy.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent worth visiting
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off a66 Close by local amenities Plentiful car parking Excellent facilities and accommodated a early arrival Superb carpets , curtains and bedding Breakfast was a delight with a particular shout out to the orange juice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, my room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful, they made it a very comfortable stay. Nice to sit by the fire outside on a night.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our brief stay! Perfect for a stopover on the long drive from Sussex to Scotland. Ideally situated and clean with friendly staff and great facilities. The restaurant food was excellent, too - we enjoyed both dinner and breakfast. Our children loved their bunk beds in our room! Will almost certainly visit again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay extra for using the spa facilities however we went down twice during our stay and you could have just walked straight in. Didn’t check if we had paid or not.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and spa
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. Good choices.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, rooms lovely and clean! The swimming pool and spa facilities, steam room were very good and very relaxing! The food at the FYR restaurant on site was lovely and reasonably priced aswell. The only cons I would say is that the drinks at the bar and and the pool are very expensive, considering the amount you are spending on everything else, in my opinion they don’t need to be that expensive. Overall had a very relaxing weekend, and I would return.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tamzen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel, its so family friendly and has everything you need for a great holiday. My kids loved the pool, the breakfast was amazing with a lot of variety. This is our second time visiting this hotel and we would go again. Great loacation with many great walk and sights nearby.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and spa is lovely. Staff are excellent in all areas of the hotel - reception, spa, housekeeping, all excellent customer
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Leonard

A very clean comfortable hotel with friendly staff.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

birgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a short walk into town. Very friendly and helpful staff. Room was very clean and had a lovely ensuite. Only downside was a loose toilet seat and extremely small pillows. Nevertheless we would use this hotel again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Excellent and courteous service. Staff very knowledgeable and friendly. Will come again. No issues.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous upgrade to a newly decorated suite, thanks! Beautiful space and going to try and book to go again with my husband. Didn’t get time to use the facilities this time but there’s a charge to use unless you book direct. The allocation for the evening meal on the HB package is £35. You can pay extra if you so wish. We happened to be seated next to the grill area so got chatting with the cook there. I had the most amazing steak - perfectly seasoned with a sauce. He also advised on the type/size of steak options. Based on what we saw my friend had a burger. It was lush and my steak was certainly the nicest in a long time. Chips came with a herb on which detracted from the flavour and we both left a lot. Ordinary fries or plain chips would have been better. Great breakfast next day and decent sized beakers to get a drink from of machine. Lush hot choc! Two guys were on their phones at different tables discussing work matters close to me which detracts from a relaxing brekky. I was almost going to move as it went on maybe ten mins. Hospitality nationally needs to consider signs asking people to consider the impact of such calls on other diners. Selfish! The chap two tables up said he didn’t want something going in the press but he talked about it. Despite this, it’s my third stay at this hotel and can recommend. Easy for M6 proximity and half way stage for my friend and I to meet. We usually book a separate room too so we can sleep well which I did with hotels. Com.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Room really spacious with very comfortable bed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff and excellent amenities and food.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice enough but could not believe they wanted to charge us £15 each to use swimming pool because we booked through yourselves
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Penny

Liked: Staff & service, amenities
Room was disappointing. Damaged bunkbed, TV and ripped wallpaper.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly but the family room was not suitable for a 1 year old
Stayed 1 night in Mar 2026
Verified review

8/10 Good

pascale

Liked: Cleanliness, staff & service
Nice faculties comfortable beds friendly staff. Spa often very busy
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One-night stop in extended trip. Very convenient location (just off the M6). Minor confusion - hotel uses US floor numbering (ground floor is 0, not "Ground"). Had room service which was a bit expensive for what it was, but food OK. Breakfast good with plenty selection.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
Facilities in room were great
Stayed 1 night in Feb 2026