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Novotel Lugano Paradiso

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Photo gallery for Novotel Lugano Paradiso

Exterior
Restaurant
Exterior
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Viale San Salvatore 11, Paradiso, TI, 6900
  • Place, Via Nassa
    ‪14 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪14 min walk‬
  • Place, Palazzo dei Congressi
    ‪4 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Superior Room, 1 Double Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Accessible, Non Smoking

Superior Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Paradiso

Near the airport.Within a 15-minute walk of the hotel, you'll find LAC Lugano Arte e Cultura and Via Nassa. Palazzo dei Congressi and Lungolago are also within 2 miles (3 km).

What's nearby

  • Via Nassa - 14 min walk - 0.8 miles
  • LAC Lugano Arte e Cultura - 14 min walk - 0.8 miles
  • Palazzo dei Congressi - 4 min drive - 2.0 miles
  • Lungolago - 4 min drive - 2.2 miles
  • Lake Lugano - 5 min drive - 3.7 miles

Getting around

  • Lugano-Paradiso - 5 min walk
  • Lugano Funicular Station - 6 min drive
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪GourmetBar - ‬1 min walk
  • ‪Snack Ok Bar - ‬8 min walk
  • ‪Breakfast Lounge at Hotel Splendide Royal - ‬6 min walk
  • ‪Addis - ‬14 min walk

About this property

Novotel Lugano Paradiso

Family-friendly 4.5-star hotel near LAC Lugano Arte e Cultura
Novotel Lugano Paradiso offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Novotel Lugano Paradiso. Parking is available for a fee.

This 4.5-star Paradiso hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 7 levels
  • 1894 sq ft of conference space
  • 176 sq m of conference space
  • Built in 2012
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Novotel Lugano Paradiso offers 96 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Air conditioning
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Jun 7 - Jun 8
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Property amenities

Family friendly

  • Children's pool
  • High chair
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 23 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Books
  • Children's pool
  • Foosball table
  • Games
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • Destination fee: CHF 1.70 per person, per night. This fee does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 23 per night (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open May 24 and close September 30.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Novotel Hotel Lugano Paradiso
Novotel Lugano Paradiso
Novotel Paradiso Lugano
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Paradiso
Novotel Lugano Paradiso Hotel Paradiso

Frequently asked questions

How close is Novotel Lugano Paradiso to the airport?

Novotel Lugano Paradiso is 3.4 mi (16-min drive) away from the Lugano (LUG-Agno) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Lugano Paradiso?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Novotel Lugano Paradiso on Jun 28, 2026 start from $321, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Lugano Paradiso have an airport shuttle?

Airport shuttle services are not available at Novotel Lugano Paradiso.

How close is Novotel Lugano Paradiso to the beach?

This hotel is 6.2 mi (11-min drive) from Lido di Campione and 11.1 mi (37-min drive) from Panama Beach. Don't forget your sunscreen!

Does Novotel Lugano Paradiso offer free breakfast?

Free breakfast isn’t provided at Novotel Lugano Paradiso, but buffet breakfast is offered for a fee of CHF 35 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Novotel Lugano Paradiso?

No, there is no casino at this hotel, but Casino Lugano (4-min drive) and Casinò di Campione (12-min drive) are nearby.

What time is check-in at Novotel Lugano Paradiso?

Check-in begins at 3:00 PM. Early check-in costs CHF 50 (subject to availability).

Is there free parking at Novotel Lugano Paradiso?

Free parking is not available at this hotel. Self parking is available for CHF 23 per night.

Does Novotel Lugano Paradiso have a pool?

Novotel Lugano Paradiso features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Novotel Lugano Paradiso have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Lugano Paradiso have a spa?

There are no spa services available at this hotel.

How close is Novotel Lugano Paradiso to downtown Paradiso?

Novotel Lugano Paradiso is 0.1 mi away from Paradiso.

Novotel Lugano Paradiso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 351 out of 647 reviews
Rating 8 - Good. 227 out of 647 reviews
Rating 6 - Okay. 45 out of 647 reviews
Rating 4 - Poor. 11 out of 647 reviews
Rating 2 - Terrible. 13 out of 647 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Natália Dafne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall, with nice staff and breakfast in an excellent location.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our 1- night stay. Market nearby to buy essentials and really quiet. The staff was amazing as well!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Great food and great hotel!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Almulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , thanks for luna and adam
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, would stay again for sure
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Shoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kvarvaressos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patvof a road trip everything was clean efficient ans smooth breakfast was good too easy car parking
Stayed 1 night in May 2025
Verified

8/10 Good

Milind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good
Stayed 2 nights in May 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Lugano waterfront. 15 minutes walk to the centre of town. Staff friendly. Breakfast buffet excellent. Hotel clean and well maintained.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Tytti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relly great stay!

Really great stay! The staff was really friendly and the hotel was modern and clean. Super breakfast!
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean, overall quality, superb
Stayed 1 night in Aug 2025
Verified

8/10 Good

ATUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Seong ok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and comfortable
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dr. Mark

Liked: Staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Mads Brønden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugano

Great location and very friendly staff.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for families. Parking a bit expensive…
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a hotel on our way home (to Germany) with a pool for the kids and an electric charging station. Pool was great, drinks expensive (probably regular Swiss prices) but delicious and breakfast huge variety. Parking garage with electric charging was next door, but we had to pay the parking garage price and the charging, since it doesn’t belong to the hotel. Overall a nice stay for one night.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Corinne

Everything was top. Very polite staff and big room for me an my two kids (12&14)
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

NEIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Modern rooms and easy acess
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Comfortable
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect & I love it
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Nino

Liked: Cleanliness
Ok
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Steven

Nice hotel, unhelpful staff.

Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
Stayed 3 nights in Jul 2023