4/10 Malo
Richard A.
13 jul. 2025
Le gustó: Limpieza
Family week at the beach - 2025
The upside.......Great area. Close to amenities but still not in a crowded area. Beach was very nice. The layout of the property was good and we had plenty of room for all of us. The down side........Hot water issues throughout the stay. I am not sure how this system works but we had issues with the hot water system every day. The maintenance team came out on Sunday to look at it and it had to be reset (or recalibrated or restarted or something). Then later that day, it stopped working and they came out again to look at it on Monday and then showed us how to reset it. We were doing this on a daily basis so we let them know it still wasn't working correctly and they didn't come out until Friday, the day before we were leaving. and we had to reset it again that evening.Also, main kitchen dishwasher didn't work from day 1 and their answer to us was, "well you'll just have to do it old fashioned way" and "at least the one downstairs works"Those are pretty unbelievable comments for the price we paid for this place. Told us it had a drain issue and would be repaired on Tuesday. I had to contact them again to remind them it still wasn't working. Their updated reply was it will be next week. Hot water issues and a broke dishwasher. And, there were some other minor issues that we just dealt with.Although this was a nice house, it isn't in the "luxury" category. I'd pass on this one if you have another option.Hoping for some kind of partial refund.
Richard A.
Se hospedó 7 noches en julio de 2025
