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Universal Hotel Neptuno - Adults Only

4.0 star property
4-star beachfront hotel near Playa de Palma

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Photo gallery for Universal Hotel Neptuno - Adults Only

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
View from property
Junior Suite, Balcony, Sea View (Lateral) | Balcony view
Daily buffet breakfast (EUR 15 per person)
Junior Studio Suite, Sea View (Frontal) | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Llaut 34, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Place, Playa de Palma
    ‪2 min walk‬
  • Place, Hipotels Convention Centre
    ‪3 min walk‬
  • Place, El Arenal Beach
    ‪17 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Double Room, Balcony

Double Room, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Double Room, Balcony

7.6 out of 10
Good
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Double Room, Balcony, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | Balcony view

Double Room, Balcony, Partial Sea View

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite, Balcony, Sea View (Lateral)

Junior Suite, Balcony, Sea View (Lateral) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Sea View (Lateral)

  • 431 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Studio Suite, Sea View (Frontal)

Junior Studio Suite, Sea View (Frontal) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Studio Suite, Sea View (Frontal)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Sea View (Lateral)

Suite, Sea View (Lateral) | Living area | 40-inch flat-screen TV with satellite channels, TV

Suite, Sea View (Lateral)

  • 344 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Terrace (Lateral)

Junior Suite, Terrace (Lateral) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Terrace (Lateral)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Palma de Mallorca

On the beach.You'll be within half a mile (1 km) of Playa de Palma and 2 miles (3 km) of El Arenal Beach with a stay here. Plaza Espana is within 9 miles (15 km) and Plaza Mayor de Palma is within 12 miles (20 km).

What's nearby

  • Playa de Palma - 2 min walk - 0.1 miles
  • Hipotels Convention Centre - 3 min walk - 0.2 miles
  • La Porciuncula Church - 10 min walk - 0.5 miles
  • El Arenal Beach - 17 min walk - 0.9 miles
  • Port of El Arenal - 4 min drive - 1.4 miles

Getting around

  • Marratxi Poligon Station - 14 min drive
  • Palma de Mallorca Airport (PMI) - 11 min drive

Restaurants

  • ‪Megapark - ‬2 min walk
  • ‪Bierkönig - ‬5 min walk
  • ‪Levita - ‬3 min walk
  • ‪Amrum Beach Club - ‬4 min walk
  • ‪Nova Beach Lounge Club - ‬4 min walk

About this property

Universal Hotel Neptuno - Adults Only

4-star beachfront hotel near Playa de Palma
Sit back and relax on the beach with complimentary cabanas, umbrellas, and beach club nearby (surcharge). After a day at the beach, enjoy amenities at Universal Hotel Neptuno - Adults Only like a seasonal outdoor pool, an indoor pool, and a fitness center.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a sauna and a terrace.

This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Deli
  • Cabanas on the beach (free)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Universal Hotel Neptuno - Adults Only offers 100 air-conditioned accommodations with espresso makers and safes. Rooms open to balconies. 40-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 m
  • Bus station shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from November 17 2025 to February 27 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 14 and close October 31.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Hotel Neptuno Playa de Palma
Neptuno Hotel
Neptuno Playa de Palma
Myseahouse Hotel Neptuno Playa de Palma
Myseahouse Neptuno Playa de Palma
Myseahouse Neptuno

Frequently asked questions

How close is Universal Hotel Neptuno - Adults Only to the airport?

Universal Hotel Neptuno - Adults Only is 4.3 mi (11-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

Does Universal Hotel Neptuno - Adults Only have an airport shuttle?

Universal Hotel Neptuno - Adults Only offers an airport shuttle.

How close is Universal Hotel Neptuno - Adults Only to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Universal Hotel Neptuno - Adults Only offer free breakfast?

Free breakfast isn’t provided at Universal Hotel Neptuno - Adults Only, but buffet breakfast is offered for a fee of EUR 15 per person. It's available every day from 8 AM to 10:30 AM.

Is there a casino at Universal Hotel Neptuno - Adults Only?

No, there is no casino at this hotel, but Mallorca Casino (15-min drive) is nearby.

What time is check-in at Universal Hotel Neptuno - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 2 AM.

Is there free parking at Universal Hotel Neptuno - Adults Only?

Free parking is not available at this hotel.

Does Universal Hotel Neptuno - Adults Only have a pool?

Universal Hotel Neptuno - Adults Only features an indoor pool and a seasonal outdoor pool.

Does Universal Hotel Neptuno - Adults Only have a restaurant?

Universal Hotel Neptuno - Adults Only is home to PM1114, which features Mediterranean cuisine, a beachfront location, and al fresco dining.

Does Universal Hotel Neptuno - Adults Only have a spa?

There are no spa services available at this hotel.

How close is Universal Hotel Neptuno - Adults Only to downtown Palma de Mallorca?

Universal Hotel Neptuno - Adults Only is 0.6 mi away from Ses Cadenes.