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ROBINSON JANDIA PLAYA - Adults only

4.0 star property
4-star beachfront resort near Esquinzo Beach

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Photo gallery for ROBINSON JANDIA PLAYA - Adults only

A hotel with a pool, palm trees, and a modern building with balconies.
Property video
Terrace/patio
Exterior
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Avenida Del Saladar 6, Pajara, Las Palmas, 35626
  • Place, Morro Jable Shopping Centre
    ‪1 min walk‬
  • Place, Matorral Beach
    ‪3 min walk‬
  • Place, Punta Jandía Lighthouse
    ‪17 min walk‬

Room options

View all photos for Economy Double Room Single Use

A hotel room with a bed, a desk, a chair, a small table, and a balcony with a view of greenery.

Economy Double Room Single Use

  • Garden view
  • 301 sq ft
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use (Pueblo)

A hotel room with a bed, a desk, and a view of the outdoors.

Classic Double Room Single Use (Pueblo)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 237 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room Single Use (Torre)

Hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room Single Use (Torre)

  • Garden view
  • 334 sq ft
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room Single Use, Partial Sea View (Torre)

Hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room Single Use, Partial Sea View (Torre)

  • Partial sea view
  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Double Room

A hotel room with a bed, a desk, a chair, a small table, and a balcony with a view of greenery.

Economy Double Room

  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Sea View (Torre)

A modern bedroom with a large bed, decorative wall panels, a small side table, and a wicker basket.

Junior Suite, Sea View (Torre)

  • Sea view
  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Single Room (Patio)

A hotel room with a bed, desk, chair, television, and a balcony with a view of palm trees.

Classic Single Room (Patio)

  • Garden view
  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room (Pueblo)

A hotel room with a bed, a desk, and a view of the outdoors.

Classic Double Room (Pueblo)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room (Torre)

Hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room (Torre)

  • Garden view
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Partial Sea View (Torre)

Hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room, Partial Sea View (Torre)

  • Partial sea view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use (Plaza)

Hypo-allergenic bedding, down comforters, in-room safe

Classic Double Room Single Use (Plaza)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room (Plaza)

Hypo-allergenic bedding, down comforters, in-room safe

Classic Double Room (Plaza)

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

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About the neighborhood

Pajara

Beachfront retreat .You'll be steps from Morro Jable Shopping Centre and a 5-minute walk from Matorral Beach. Punta Jandía Lighthouse and Las Gaviotas beach are also within 2 miles (3 km).
View more Resorts in PajaraOpens in a new window

What's nearby

  • Morro Jable Shopping Centre - 1 min walk - 0.1 miles
  • Matorral Beach - 3 min walk - 0.2 miles
  • Punta Jandía Lighthouse - 17 min walk - 0.9 miles
  • Las Gaviotas beach - 6 min drive - 2.4 miles
  • Esquinzo Beach - 10 min drive - 5.1 miles

Getting around

  • Fuerteventura Airport (FUE) - 69 min drive

Restaurants

  • ‪Buganvilla Restaurant - ‬8 min walk
  • ‪Eisdealer - ‬9 min walk
  • ‪Beach Bar "El Faro - ‬16 min walk
  • ‪Restaurante Heidi - ‬6 min walk
  • ‪Bar Oasis - ‬5 min walk

About this property

ROBINSON JANDIA PLAYA - Adults only

4-star beachfront resort near Esquinzo Beach
ROBINSON JANDIA PLAYA - Adults only offers its guests a full-service spa, outdoor tennis courts, and indoor tennis courts. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 1076 square feet (100 square meters) and includes conference space. An outdoor pool, a health club, and a sauna are also featured at ROBINSON JANDIA PLAYA - Adults only. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Pajara resort.

  • 372 guestrooms or units
  • 10 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 1971
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
ROBINSON JANDIA PLAYA - Adults only offers 372 accommodations with safes and bathrobes. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Onsite parking available only on request
  • Self parking on site (EUR 8 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 indoor tennis courts
  • 2 outdoor padel courts
  • 7 outdoor tennis courts
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping mall
  • Table tennis
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Elevator (59 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 8 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club).

Property Registration Number H-35-2-0000007

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Robinson Club Jandia Playa Hotel Pajara
Robinson Club Jandia Playa Pajara
Robinson Club Jandia Playa Hotel
Robinson Club Jandia Playa
Robinson Club Jandia Playa Playa De Jandia, Fuerteventura
Robinson Club Jandia Playa Adults Resort Pajara
Robinson Club Jandia Playa Adults Resort
Robinson Club Jandia Playa Adults Pajara
Robinson Club Jandia Playa Adults
Robinson Jandia Pajara
Robinson Club Jandia Playa Adults Only
ROBINSON JANDIA PLAYA - Adults only Resort
ROBINSON JANDIA PLAYA - Adults only Pajara
ROBINSON JANDIA PLAYA - Adults only Resort Pajara

Frequently asked questions

How close is ROBINSON JANDIA PLAYA - Adults only to the airport?

ROBINSON JANDIA PLAYA - Adults only is 52.3 mi (69-min drive) away from the Fuerteventura Airport (FUE) airport, the closest popular airport to the property.

Does ROBINSON JANDIA PLAYA - Adults only have an airport shuttle?

Airport shuttle services are not available at ROBINSON JANDIA PLAYA - Adults only.

How close is ROBINSON JANDIA PLAYA - Adults only to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does ROBINSON JANDIA PLAYA - Adults only offer free breakfast?

ROBINSON JANDIA PLAYA - Adults only offers free buffet breakfast every day from 7:30 AM to 11:00 AM.

Is there a casino at ROBINSON JANDIA PLAYA - Adults only?

No, there is no casino at this resort.

What time is check-in at ROBINSON JANDIA PLAYA - Adults only?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at ROBINSON JANDIA PLAYA - Adults only?

Free parking is not available at this resort. Self parking is available for EUR 8 per day.

Does ROBINSON JANDIA PLAYA - Adults only have a pool?

ROBINSON JANDIA PLAYA - Adults only features an outdoor pool.

Does ROBINSON JANDIA PLAYA - Adults only have a restaurant?

There are 3 onsite restaurants, offering options like Spanish cuisine, a poolside location, and pool views.

Does ROBINSON JANDIA PLAYA - Adults only have a spa?

This resort has a spa, which features body treatments, mani/pedis, and Thai massages.

How close is ROBINSON JANDIA PLAYA - Adults only to downtown Pajara?

ROBINSON JANDIA PLAYA - Adults only is 0.6 mi away from Morro Jable.

ROBINSON JANDIA PLAYA - Adults only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 71 reviews
Rating 8 - Good. 28 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Detlef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Well organized parties - very, very good meals - sports you like - amusing animation and entertainment
Verified

8/10 Good

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essen sehr gut. Sportmöglichkeiten top. Zimmer passen auch. Nähe zum Strand optimal. War jetzt zum 4. Mal dort
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Zimmer
Stayed 11 nights in Sep 2025
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Club ist nicht zu vergleichen mit anderen. Du kaufst einen offenen Geist bei den Menschen mit dieser Reise der es dir ermöglich sympathische und offene Menschen kennenzulernen. Besonders war diese Woche das Sauna-Angebot von dem Spa-Team. Das war ein gelungenes Entspannung bzw. Entgiftungsprogramm.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Anne-Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen tollen Urlaub im Robinson - einziger (im August schon gravierenderer) Minuspunkt war, dass es auf dem Zimmer keine richtige Klimaanlage gibt. Es gibt ein Belüftungssystem was angeblich den Raum herunter kühlen kann, hat uns aber irgendwie nicht gereicht. Ansonsten, tolles Essen, toller Strand, tolles Hotel, tolles Programm, tolle Leute! Rundum gelungener Urlaub - wir kommen wieder!!!
Stayed 10 nights in Aug 2025
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist kompakt gebaut, wodurch man kurze Wege hat. Jedoch fehlt es an einer deutlicheren Beschilderung. Wenn man zum ersten Mal da ist, und man soll zum Patio, musste ich rumfragen, bis ich es gefunden habe. Die Angestellten waren sehr hilfsbereit und freundlich, und haben mir den Weg erläutert. Schon während man im Flur zum Zimmer geht, fallen einem die vielen Moskitos auf. Ich musste erstmal alle im Zimmer beseitigen. Sobald man die Balkontür aufmacht, fliegen diese auch wieder rein mit samt den vielen Motten. Zwar hat man einen Moskitoschutz, aber aufgrund der Bauweise mit der Schiebetür, bildet sich eine Lücke nach draußen, wo durch diese wieder ins Zimmer gelangen können. Von daher habe ich so gut wie nie die Tür aufgemacht. Sobald man die Reinigungskraft reingelassen hat, hat man mindestens 3 Stück im Zimmer. Daher habe ich auch nur alle 4 Tage das Zimmer reinigen lassen. Übrigens bestellt man die Reinigung beim Patio mit der App ab, da es kein Schild gibt, im Gegensatz zum Hauptgebäude. Jedoch hat es einmal nicht geklappt und es wurde an der Tür geklopft. Ansonsten ist das Bett etwas hart, die Klima lief optimal und es gab sehr viele Kleiderbügel. Die Qualität des Essens ist hoch, jedoch hat mich die Asia-Ecke enttäuscht: Wieso gab es nicht einmal Hähnchen mit Curry? Vom Morroskai hat man eine traumhafte Aussicht. Katamaran war ein Glücksspiel mit Wind, da dieser nie konstant aus einer Richtung kam, was oft frustrierend war. Auf Vorhersagen war kein Verlass.
Ausblick Morroskai
Aussicht Sandhügel Riu Hotel
Blick vom Strand auf Morro Jable
Blick auf Hauptgebäude vom Strand
Stayed 16 nights in Jul 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mit Abstand eines der besten Hotels
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Sehr viel Unterhaltungsprogramm, etwas mühsam einen Tisch zu erhalten beim Abendessen
Stayed 11 nights in Jun 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Es war ein unvergessliches Erlebnis im Robinson Jandia Playa. Tolle Lage, wunderschönes Meer, gepflegte und sehr gut ausgestattete Anlage (Super Gym, Tennisplätze, Padelplätze, Beach Volleyball, Sauna und vieles mehr). Das Essen und der Service sind ausgezeichnet. Aber vorallem ist das Team welches unserer Gruppe den Urlaub unvergesslich gestaltet hat. Liebe Grüße an dieser Stelle an Leslie, Lisa, Feli und Christin und den Rest des Teams. Wir sehen uns sicherlich bald wieder ;) um dann wieder unsere Raketen zu zünden :D
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Heike Birgit

Liked: Amenities
Die Shows können sie sich sparen, das ist schlecht und sehr kurz. Bei dem Niveau vom Club erwartet man eigentlich etwas mehr. Sonst alles top!!!
Stayed 7 nights in Apr 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zu wenig Schlaf, zu viel Party. War super.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Dieter Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guter Club mit hervorragenden Essen.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Alles prima!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Urlaub in angenehmer Atmosphäre. Sehr leckeres Essen, gutes Sportprogramm und eine tolle Rooftop-Bar, von der aus man wunderschöne Sonnenuntergänge sehen kann! Und die Strandlage ist fantastisch! Wir kommen wieder!
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Das Essen war sehr gut und die Aussicht auf dem Rooftop ist unbeschreiblich. Toller Urlaub !!!
Stayed 8 nights in Sep 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, room comfort
Zimmer nicht mehr die neuesten. Preis/Leistung passt nicht mehr ganz. Essen gut, aber nicht mehr überragend. Mitarbeiter sehr freundlich und bemüht. Shows und Unterhaltungsprogramm naja.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service
Leider war es nicht ruhig
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Traum
Stayed 9 nights in Apr 2024
Verified

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Leider waren wir in einem alten unrenovierten Zimmer. Alles war deutlich in die Jahre gekommen. Die Clubanlage sonst war toll! Schön und sauber!!! Das Personal in den Restaurants war ausgesprochen freundlich und bezaubernd!! Kurse waren top!
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Juris

Mäßiger Service, einfache Zimmer. Dafür schöne Lage.
Stayed 7 nights in Mar 2024
Verified

4/10 Poor

Ralf

Liked: Cleanliness
Disliked: Staff & service
Reduzierung der attraktiven Sitzplätze aussen und teilweise innen nur noch für Gäste die „kostenpflichtigen Wein“ bestellen. Selbst als wir keinen Platz fanden und dieses Zwangsangebot annehmen mussten,wurde unsere 6er Gruppe um 20:45Uhr!!! trotz ausreichendem Platzangebot (halb leer der Bereich) an einen 4er Tisch gequetscht. Die grösseren Tische wurden für Gäste der Suiten pro forma freigehalten. Eine Beschwerde über den ansonsten sehr freundlichen Kellner führte auf Nachfrage zu folgendem Ergebnis: Clubchef zum Robin: Das musst du aushalten! Eine erneute Nachfrage/Beschwerde am nächsten Tag ob er das wirklich so gesagt hat blieb wieder unbeantwortet. Bei der gestrigen Abreise wurde keiner aus unserer großen Gruppe gefragt: Wie hat es gefallen, war alles in Ordnung. Endrechnung, bezahlen, der nächste bitte. Eine Buchung im Jandia Playa unter Führung dieses Clubchefs kommt für keinen mehr von uns in Frage.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Frank

Disliked: Staff & service
Top: Hervorrangendes und abwechslungsreiches Essen. Fantastischer Ausblick von der Dachterrasse. Tolle Specials wie Sundowner am Strand. Traumhafter Strand. Nicht so gut: Das Fitnesstudio ist ziemlich in die Jahre gekommen und könnte neue Geräte vertragen. Die Rezeption ist z. T. unfreundlich und nicht hilfsbereit. Wir hatten ca. 15-20 Kakerlaken auf dem Zimmer. Das Problem wurde zu Beginn nicht ernst genommen und Wir wurden immer wieder vertröstet. Kontaktaufnahme mit der Leitung war sehr schwierig. Es wurde behauptet, dass wir telefonisch kontaktiert wurden, was jedoch nicht stimmte.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Maria Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist nur ein paar Minuten vom Strand entfernt. Das Personal ist immer sehr aufmerksam. Ausgezeichnete Auswahl an Speisen beim Mittag- und Abendessen. Für diejenigen, die es mögen, sind Themenpartys eine gute Option für die Abendunterhaltung.
Stayed 9 nights in Feb 2024