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Hotel J&E by Serranillo

3.0 star property
Enjoy the spa at this 3-star Mineral del Monte hotel

Choose dates to view prices

Photo gallery for Hotel J&E by Serranillo

Staircase leading to an upper floor with a decorative railing and potted plant on the landing.
Relax in this serene garden oasis, surrounded by lush potted plants and a soothing atmosphere.
Restful retreat with a neatly made bed, featuring a headboard, bedside table, and decorative touches.
Enjoy meals in this charming dining area with a high ceiling and chandelier, surrounded by wooden tables and chairs.
Hotel El Serranillo features a grand entrance with a staircase and columns, set against a charming backdrop.

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130
  • Museo Casa Grande
    ‪7 min walk‬
  • Museo del Paste
    ‪19 min walk‬
  • Monumental Clock of Pachuca
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Mineral del Monte

In Mineral del Monte .Your stay at this Mineral del Monte hotel places you within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. Museo de Sitio Mina la Dificultad and Museo del Paste are also within 2 miles (3 km).

What's nearby

  • Museo de Medicina Laboral - 7 min walk - 0.4 miles
  • Museo Casa Grande - 7 min walk - 0.4 miles
  • Museo del Paste - 19 min walk - 1.0 mile
  • Monumental Clock of Pachuca - 9 min drive - 5.4 miles
  • El Chico National Park - 11 min drive - 6.3 miles

Restaurants

  • ‪Pastes Real de Plateros - ‬2 min walk
  • ‪El Serranillo - ‬1 min walk
  • ‪Real del Monte - ‬6 min walk
  • ‪La Fuente - ‬6 min walk
  • ‪Restaurant "La Central" Real del Monte - ‬7 min walk

About this property

Hotel J&E by Serranillo

Enjoy the spa at this 3-star Mineral del Monte hotel
Hotel J&E by Serranillo offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel J&E by Serranillo. Self parking and valet parking are free.

This 3-star Mineral del Monte hotel is smoke free.

  • 20 guestrooms or units
  • Meeting rooms
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel J&E by Serranillo offers 20 accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mineral del Monte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel J&E by Serranillo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Frequently asked questions

Does Hotel J&E by Serranillo have an airport shuttle?

Airport shuttle services are not available at Hotel J&E by Serranillo.

Does Hotel J&E by Serranillo offer free breakfast?

Free breakfast isn’t provided at Hotel J&E by Serranillo, but cooked-to-order breakfast is offered for a fee of between MXN 50.00 and 200.00 per person. It's available every day from 8:30 AM to noon.

Is there a casino at Hotel J&E by Serranillo?

No, there is no casino at this hotel.

What time is check-in at Hotel J&E by Serranillo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel J&E by Serranillo?

This hotel offers free self parking and valet parking.

Does Hotel J&E by Serranillo have a pool?

Hotel J&E by Serranillo does not have a pool.

Does Hotel J&E by Serranillo have a restaurant?

Hotel J&E by Serranillo is home to restaruante el seranillo, which features Mexican cuisine.

Does Hotel J&E by Serranillo have a spa?

This hotel has a spa, which features hot stone massages, facials, and reflexology.

How close is Hotel J&E by Serranillo to downtown Mineral del Monte?

Hotel J&E by Serranillo is 0.6 mi away from Mineral del Monte.

Hotel J&E by Serranillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 91 reviews
Rating 8 - Good. 20 out of 91 reviews
Rating 6 - Okay. 4 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alice

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Stayed 1 night in Apr 2024

8/10 Good

victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable el hotel, cercas de todo
Stayed 6 nights in Oct 2023

6/10 Okay

Raúl

Stayed 1 night in Dec 2021

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Mirenal del Monte!

This hotel has an amazing service, clean, and location is great, the restaurant is so delicious (best pastes), the people is the greatest asset, so kind, and willing to help at any time, absolutely the best option to return!
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar, México

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se siente un lugar calido desde la recepción, contaba con servicios basicos y de calidad, la limpieza era buena
Stayed 1 night in Jun 2020

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Araceli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien el personal muy amable solo que está medio enredado para estacionar fuera de eso todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

ALIA RUBI

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen un restaurante muy bueno y el transporte para llegar al centro de Pachuca está a un paso. Es un pueblito mágico muy agradable para caminar.
Stayed 2 nights in Feb 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
No tuvieron estacionamiento y tuvimos que pagar una pensión en otro lado
Stayed 1 night in Mar 2025

8/10 Good

José Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo mejoraría el estacionamiento.

El servicio fue excelente, la locación es muy buena y la limpieza también lo fue, sin embargo el estacionamiento es un aspecto a considerar, está a 5 minutos caminando y en algunas ocasiones puede ser un tanto incómodo si necesitas disponer de tu auto. En todos los demás aspectos es un lugar maravilloso para hospedarte.
Stayed 2 nights in Feb 2025

6/10 Okay

abel

Traveled with family
Liked: Cleanliness
La habitación está cómoda, pero no sale agua en la bañera más que un hilo, por ese detalle no volvería.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que cumple con todas mis espectativas. Recomendable
Stayed 1 night in Jan 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy limpio ,actitud amable del servicio muy atentos.El estacionamiento esta retirado del hotel y como observación deberían tener un valet parking para llevar o traer el vehículo
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda Mariel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente excepto que nos tocaron toallas muy viejitas.
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio en general, solamente tuvimos dificultad pues la primera habitación no servía la lámpara principal y en la segunda habitación se atoraba la puerta del baño.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Karen Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rossie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel céntrico
Stayed 1 night in Aug 2024