Hard Rock Hotel & Casino Ottawa

4.5 star property
4.5-star luxury resort in Gloucester

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Ottawa

8 restaurants, breakfast, lunch, dinner served; American cuisine
Superior Suite, 1 King Bed, Corner | Living area | 65-inch Smart TV with digital channels, streaming services
In-room safe, laptop workspace, blackout drapes, free WiFi
Lobby
65-inch Smart TV with digital channels, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
4837 Albion Road South, Ottawa, ON, K1X 1A3
  • Place, Rideau Carleton Raceway
    ‪3 min walk‬
  • Place, Rideau Canal
    ‪9 min drive‬
  • Place, Canadian Tire Centre
    ‪29 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪10 min drive‬

Room options

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Gloucester stay.With a stay at this Gloucester resort, you'll be within half a mile (1 km) of Rideau Carleton Raceway and 6 miles (10 km) of Ernst & Young Centre. EY Centre and South Keys Shopping Centre are also within 6 miles (10 km).

What's nearby

  • Rideau Carleton Raceway - 3 min walk - 0.2 miles
  • Rideau Canal - 9 min drive - 6.9 miles
  • Carleton University - 14 min drive - 10.9 miles
  • Parliament Hill - 25 min drive - 19.9 miles
  • Canadian Tire Centre - 29 min drive - 25.8 miles

Getting around

  • Greenboro Station - 10 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Ottawa International Airport (YOW) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald’s - ‬6 min drive
  • ‪Hunter's Public House - ‬6 min drive
  • ‪Eva's Chip Wagon - ‬5 min drive
  • ‪Tim Hortons - ‬6 min drive

About this property

Hard Rock Hotel & Casino Ottawa

4.5-star luxury resort in Gloucester
There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A casino, a 24-hour fitness center, and a terrace are also featured at the luxury Hard Rock Hotel & Casino Ottawa. Free self parking is available.

This 4.5-star Ottawa resort is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 8 dining venues
  • 3 bars or lounges
  • Built in 2025
  • Casino
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
Hard Rock Hotel & Casino Ottawa offers 150 accommodations with safes and coffee/tea makers. 65-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for CAD 20.00 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

How close is Hard Rock Hotel & Casino Ottawa to the airport?

Hard Rock Hotel & Casino Ottawa is 5.8 mi (11-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel & Casino Ottawa?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Ottawa on Jan 4, 2026 start from $167.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel & Casino Ottawa have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel & Casino Ottawa.

Does Hard Rock Hotel & Casino Ottawa offer free breakfast?

Hard Rock Hotel & Casino Ottawa does not offer free breakfast.

Is there a casino at Hard Rock Hotel & Casino Ottawa?

During your stay you can enjoy the 56511 square-foot casino on site, featuring 1500 slot machines and 40 gaming tables.

What time is check-in at Hard Rock Hotel & Casino Ottawa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hard Rock Hotel & Casino Ottawa?

This resort offers free self parking. Valet parking is available for CAD 20 per day.

Does Hard Rock Hotel & Casino Ottawa have a pool?

Hard Rock Hotel & Casino Ottawa does not have a pool.

Does Hard Rock Hotel & Casino Ottawa have a restaurant?

There are 8 onsite restaurants, offering options like American cuisine and brunch.

Does Hard Rock Hotel & Casino Ottawa have a spa?

There are no spa services available at this resort.

How close is Hard Rock Hotel & Casino Ottawa to downtown Ottawa?

Hard Rock Hotel & Casino Ottawa is 9.8 mi away from Ottawa.

Hard Rock Hotel & Casino Ottawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 248 reviews
Rating 8 - Good. 41 out of 248 reviews
Rating 6 - Okay. 17 out of 248 reviews
Rating 4 - Poor. 5 out of 248 reviews
Rating 2 - Terrible. 6 out of 248 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Stayed 2 nights in Sep 2025

8/10 Good

Joey

Stayed 1 night in Sep 2025

10/10 Excellent

Jaiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!
Stayed 3 nights in Sep 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

GLEN

Stayed 1 night in Sep 2025

10/10 Excellent

Celina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sara

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.
Stayed 3 nights in Sep 2025

10/10 Excellent

MONIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dimitri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Christian

Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.
Stayed 1 night in Sep 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Meaghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful establishment. We stayed overnight and went to a concert at their venue. Incredible service, beautiful room, and lots of parking. We will return!
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , nice staff
Stayed 1 night in Sep 2025

10/10 Excellent

Marcy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, staff very friendly. Attended concert there as well and it was a nice venue
Stayed 1 night in Sep 2025

10/10 Excellent

Marie-Helene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Abraham Chien Chung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities
Lot of construction race track was freezing and if a mess
Stayed 4 nights in Sep 2025

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful rooms
Stayed 1 night in Sep 2025

8/10 Good

Maxwell

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

nick, Pembroke

Stayed 1 night in Sep 2025