4/10 Poor
Aubrey
May 28, 2025
Liked: Cleanliness, property conditions & facilities
I recognise that Instagramabilty is important for developing the image of a property but I came away with a sense that the brand was more central to the management approach than the customer. Perhaps in native Italian the rules of the club would have come across less institutional. The mini town house design of the rooms allows a lot of them to open into the central courtyard which at night looks amazing and would be perfect for a wedding takeover. Do not imagine the coastal setting comes with easy access to the water never mind a beach. The seafood only / no choice one sitting description of dinner meant we didn’t even think of giving it a go. Breakfast was beautifully presented but after a few days I longed for ordinary breads rather than sweet tarted and for other savoury choices than cheese and salami. Great coffee; very efficient service - and huge shout out to housekeeping staff who keep the rooms and yard spotless and leaf free. Strong northerly winds battered the palm trees and the sound is inescapable. Pool area well equipped with high end sun beds and offers shelter From wind. Pool area opens at 10-00 which is frustrating if you like a pre breakfast dip. Though size
Of Poll does not really allow a swim. Second of two 3 night stays in Puglia and totally outshone by considerably lower cost family hotel where the front desk was set up to create interaction with guests
Rather than supervise them. In fairness we were allowed use of pool area after checkout at
No cost
Aubrey
Stayed 3 nights in May 2025
