6/10 Aceptable
Carolyn S.
16 jul. 2025
Beach vacation
We arrived 06/15 checked out on 06/19. I never got the email with the code to enter the condo. Once we arrived and I still did not have the code I called the property manager Will at 4:04 pm. I had to leave a message. I then emailed him & ask that he please send the code we needed in the condo. We waited a little while & another family member called Will & he answered. He provided the code & said he saw the email sent days prior did not deliver to me. The next morning of 06/16 I was already trying to enjoy coffee on the beach and someone with the condo knocked on the door and woke up my family at 7:00 am which included two children. They wanted my car moved back four feet or moved from the underneath parking area. My family member had to get dressed and come find me on the beach because I had the key. I moved and then saw a lady talking to others about moving their vehicle back four feet for a pipe being replaced. I ask her why we weren't told prior to the morning the work was happening. She ask me who I was renting from and I said Vrbo. She stated she sent an email a week prior stating work would start the morning of 06/16. On 06/17 the fire alarms in the building going off at10:45 pm. We had to wake children up again & get ready to leave the condo. Took the stairs to get out of the building. Once outside I called Will & ask if we had to wait for the fire department to clear the building. He assumed & did state he would call a board member. He did text me back info.
Carolyn S.
Se hospedó 4 noches en junio de 2025