6/10 Aceptable
Ezra C.
25 may. 2025
Le gustó: Limpieza
Nice house but poor communication with host
The house was nice and clean and accommodated my friends and I for a long weekend. Our problem was that I booked the home months in advance and was coming from overseas. There is information on the listing about a 245 linen fee for certain months, in which the month we stayed the fee applied to. That information was not displayed on the app after booking. The host reached out to us the day before our stay and asked if we wanted the linens. That is a very expensive fee for linens and towels, and because we did not see that information on the app we were surprised by this. We ended up agreeing to pay for the linens and towels in which they were left in a trash bag outside of the house and we had to make the beds ourselves. Although the house was very nice and we enjoyed staying there, the overall communication and hospitality of the host could use improvement.
Ezra C.
Se hospedó 4 noches en mayo de 2025