2/10 Terrible
Jimmy H.
22 jun. 2025
No AC!
Upon arrival we noticed the house was over 80 degrees. We turned the AC on but the AC unit wouldn't turn on. We did not have AC during the entire stay. We notified staff immediately. An HVAC team did not come out until the following day and they couldn't fix the AC. In addition, a parking pass was never given to us so we couldn't park in front of our unit or it would have been towed. I spent more time on my phone dealing with vacasa personnel than enjoying the stay. Vacasa finally attempted to relocate us but could not find a similar living arrangement (less bedrooms). I have requested for a full refund which is being denied. I am in the process of filing a claim. This was the worst rental stay experience. Lastly, the wifi went out on Saturday so we did not have wifi for a portion of our stay. We had to purchase fans to attempt to cool the house down. Most slept in the living room as the bedrooms were basically unbearable.




Jimmy H.
Se hospedó 3 noches en junio de 2025