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Ébano by PB - Palacio Borghese

4.0 star property
4-star adults-only hotel near Santo Domingo Square

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Photo gallery for Ébano by PB - Palacio Borghese

Lobby
Staircase
Free daily full breakfast
Premium bedding, down comforters, Tempur-Pedic beds, minibar
Standard Room, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • Room service
  • Laundry

Explore the area

View in a map
Allende 208, Col. Centro, Oaxaca, OAX, 68000
  • Place, Santo Domingo Square
    ‪2 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪5 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪11 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Deluxe Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed with Sofa bed

Royal Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Royal Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 323 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Oaxaca

City center stay.A stay at this Oaxaca Centro hotel places you steps from Santo Domingo Square and within a 5-minute walk of Museum of Oaxacan Culture. Oaxaca Ethnobotanical Garden and Church of Santo Domingo de Guzmán are also within half a mile (1 km).

What's nearby

  • Santo Domingo Square - 2 min walk - 0.1 miles
  • Oaxaca Ethnobotanical Garden - 3 min walk - 0.2 miles
  • Church of Santo Domingo de Guzmán - 5 min walk - 0.3 miles
  • Zócalo - 7 min walk - 0.4 miles
  • Oaxaca Cathedral - 7 min walk - 0.4 miles

Getting around

  • Oaxaca Intl. Airport - 21 min drive

Restaurants

  • ‪Cafe Nuevo Mundo - ‬2 min walk
  • ‪La Popular - ‬2 min walk
  • ‪Café Blasón - ‬1 min walk
  • ‪Zandunga - ‬1 min walk
  • ‪Nono Cafe - ‬2 min walk

About this property

Ébano by PB - Palacio Borghese

4-star adults-only hotel near Santo Domingo Square
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, spa services, and a library are also featured at the historic Ébano by PB - Palacio Borghese.

Smoking is allowed in designated areas at this 4-star Oaxaca hotel.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 2007
  • Full breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Ébano by PB - Palacio Borghese offers 8 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. 56-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

This Oaxaca hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Grand Fiesta Americana Oaxaca
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The price is $250
Dec 15 - Dec 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 56-inch smart TV with premium cable channels

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ébano by PB - Palacio Borghese

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3 percent tourism fee will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number OVH200129 TB0

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Borghese
Palacio Borghese Hotel
Palacio Borghese Hotel Oaxaca
Palacio Borghese Oaxaca
Palacio Borghese
Palacio Borghese Oaxaca
Palacio Borghese Hotel Boutique
Palacio Borghese Hotel Boutique Adults Only
Palacio Borghese Hotel Boutique - Adults Only Hotel
Palacio Borghese Hotel Boutique - Adults Only Oaxaca
Palacio Borghese Hotel Boutique - Adults Only Hotel Oaxaca

Frequently asked questions

How close is Ébano by PB - Palacio Borghese to the airport?

Ébano by PB - Palacio Borghese is 5.5 mi (21-min drive) away from the Oaxaca Intl. Airport airport, the closest popular airport to the property.

Does Ébano by PB - Palacio Borghese have an airport shuttle?

Airport shuttle services are not available at Ébano by PB - Palacio Borghese.

Does Ébano by PB - Palacio Borghese offer free breakfast?

Ébano by PB - Palacio Borghese offers free full breakfast every day from 8:00 AM to 11:30 AM.

Is there a casino at Ébano by PB - Palacio Borghese?

No, there is no casino at this hotel.

What time is check-in at Ébano by PB - Palacio Borghese?

Check-in begins at 3:00 PM.

Is there free parking at Ébano by PB - Palacio Borghese?

Free parking is not available at this hotel.

Does Ébano by PB - Palacio Borghese have a pool?

Ébano by PB - Palacio Borghese does not have a pool.

Does Ébano by PB - Palacio Borghese have a restaurant?

Yes, there is a restaurant on site.

Does Ébano by PB - Palacio Borghese have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Ébano by PB - Palacio Borghese to downtown Oaxaca?

Ébano by PB - Palacio Borghese is 0.3 mi away from Oaxaca.

Ébano by PB - Palacio Borghese Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 469 reviews
Rating 8 - Good. 48 out of 469 reviews
Rating 6 - Okay. 24 out of 469 reviews
Rating 4 - Poor. 7 out of 469 reviews
Rating 2 - Terrible. 8 out of 469 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel A

Traveled with family
Liked: Cleanliness, staff & service, amenities
Best service ever. All the hotel personnel was professional and excellent hostess.
Stayed 4 nights in Aug 2025

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Veronica

Stayed 5 nights in Jul 2025

10/10 Excellent

Ignacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location!
Stayed 6 nights in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities
Great place very comfortable room and the location is perfect right by Santo Domingo and only minutes away from Zocola.
Stayed 7 nights in Jul 2025

10/10 Excellent

YDEY, ANAHEIM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay in this hotel was amazing experience. Warm people, very helpful and friendly. Is so hard found place like this. High quality, really recommend this hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla, Rancho Santa Margarita

Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally friendly service at great location

I cannot recall ever having received such kind, attentive service from hotel staff. Right from arrival through to our departure five days later, all the staff were incredibly friendly and helpful at all times/hours with everything from sightseeing and transportation advice to offering a complimentary umbrella during a rain storm. This exceptional level of service helped make our stay special. Entrance to the hotel was always immediate and a good level of security was evident at all times. The location is excellent (right near the Santa Domingo church) with the zocalo within a five minute walk. There is significant street/bar noise. With windows/blinds closed, the noise is not too intrusive, but on Friday/Saturday night, the pumping bass from a nearby rooftop intrudes until quite late (our room was adjacent to the main entrance on the street). The room was kept spotlessly clean throughout our stay with a comfy bed, great A/C, but the bathrooms are getting a little in need of a reno. The rooftop patio is lovely with great views of the surrounding city. The simple included continental breakfast was basic (bread, pastry, fruits, fruit juice, coffee/tea) but tasty and nicely presented. We thoroughly enjoyed our stay at this hotel and would recommend it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Guadalupe, Iowa City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the attentiveness and attention to detail is amazing. Carlos was great. Always giving us tips and recommendations of where to eat and where to visit. staying at this location makes me want to go back to Oaxaca many more times.
rooftop
courtyard
view from rooftop
Stayed 4 nights in May 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The building itself is lovely & incredibly well located. And, Carlos the concierge couldn’t have been more amenable. But the rooms were not great & I would not book again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marithe Denys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and amazing staff! They even gave us a goodbye gift
Stayed 3 nights in Mar 2025

6/10 Okay

MARTIN

Traveled with partner
Liked: Cleanliness, staff & service
Standard room is lower in price but subpar. It is located at the top floor through multiple stairs. Room is plain and closer to a 2-3 star hotel. Noise level can be high given bars across the street (very loud on weekends). Continental breakfast is very basic, service is great but the few employees that seem to work overtime. For $200 the location, and bed, clean bathroom is ok. More expensive rooms at the $350 mark merit a better look at other hotels like the Quinta Real. Disappointing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jayshree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Palacio Borghese Hotel Boutique was truly exceptional, with impeccably clean and well-appointed rooms, a friendly and attentive staff who went above and beyond to cater to our needs, and a prime location that allowed us to easily explore the surrounding area. We would definitely recommend this property to anyone visiting Oaxaca.
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert Douglas, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable, convenient, clean, safe
Stayed 10 nights in Feb 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Staff was very friendly and helpful. A wonderful experience!
Stayed 3 nights in Jan 2025

10/10 Excellent

Nadeem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing l hotel everyone was so nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard E

Stayed 4 nights in Dec 2024

10/10 Excellent

Shahrokh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Carlos was great. THe entire staff were excellent. Friendly and helpful.
Stayed 6 nights in Dec 2024

10/10 Excellent

adriana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Relaxing rooftop is gorgeous.
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Meredith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel and the staff are so friendly and helpful. The rooms are unique and there are great linens. Don’t miss the view from the rooftop! This hotel is just steps away from everything that Oaxaca has to offer.
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience in Oaxaca

Very bad experience, room was smelly and no exhaust in the washroom. There was a minor conflict with the attendant and I requested for the manager/supervisor, the attendant straight away denied it with the utmost rudeness.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience in Oaxaca

The stay was not great. The bathroom was smelly and there was no exhaust. They served continental breakfast without eggs and when asked for eggs they charged very high prices. Also there were some conflicts and I asked for the manager/supervisor, the attendant there straight away denied it with utmost rudeness.
Stayed 1 night in Dec 2024