6/10 Okay
Jessica
Sep 9, 2025
Liked: Cleanliness, staff & service, room comfort
Not a 4* hotel
I booked the hotel based on its reviews, but was a bit disappointed to be honest.
From the outside the hotel looks lovely, but once you step through the front door you are met with a mirrored purple palace akin to somewhere Del Boy would stay (for those familiar with that classic British programme).
One of the lifts was out of order, and the other one was so slow it seemed to take an age to come to a stop at our floor; we even overheard other customers commenting on it. And the foyer smelt like cigarette smoke.
The room decor was…interesting. Again, more purple, crushed velvet and pvc leather bed cushions. I was half expecting a mirrored ceiling, and couldn’t bring myself to sit on the crushed velvet sofa on account of the dodgy looking stains.
The walls were scuffed/chipped and the toilet roll holder fell off the wall the first time I used it.
The shower was hot, but low pressure, and the shower tray immediately backed up and didn’t drain properly, so I had to shower in bursts to give the tray a chance of draining and not overflowing.
Plus point: the bed was comfortable.
Overall: disappointed. I wouldn’t rate the hotel as 4*
Jessica
Stayed 1 night in Sep 2025