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Mercure Norwich Hotel

4.0 star property
Enjoy the free WiFi at this 4-star Norwich hotel

Choose dates to view prices

Photo gallery for Mercure Norwich Hotel

Property entrance
Meeting facility
Daily buffet breakfast (GBP 17.95 per person)
Exterior
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
121-131 Boundary Road, Norwich, England, NR3 2BA
  • Place, Sweetbriar Marshes
    ‪14 min walk‬
  • Place, Hellesdon Hospital
    ‪18 min walk‬
  • Place, Catton Park
    ‪2 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪3 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 1 King Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Norwich

Near the airport.Within 2 miles (3 km) of this Norwich hotel, you'll find Sweetbriar Marshes and Hellesdon Hospital. Anderson's Meadow and Catton Park are also within 2 miles (3 km).

What's nearby

  • Sweetbriar Marshes - 14 min walk - 0.8 miles
  • Hellesdon Hospital - 18 min walk - 1.0 mile
  • Anderson's Meadow - 18 min walk - 1.0 mile
  • Wensum Park - 2 min drive - 1.1 miles
  • Catton Park - 2 min drive - 1.2 miles

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Greggs - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Oaks Brewers Fayre - ‬4 min drive
  • ‪Deep Blue - ‬2 min drive

About this property

Mercure Norwich Hotel

Enjoy the free WiFi at this 4-star Norwich hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Mercure Norwich Hotel. Free self parking is available.

This 4-star Norwich hotel is smoke free.

  • 107 guestrooms or units
  • Meeting rooms
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Norwich Hotel offers 107 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Reception
Holiday Inn Express Norwich by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 764 reviews
$70 nightly
The price is $84
Nov 23 - Nov 24
Total with taxes and fees
Holiday Inn Express Norwich by IHG

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

How close is Mercure Norwich Hotel to the airport?

Mercure Norwich Hotel is 1.8 mi (4-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

Does Mercure Norwich Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Norwich Hotel.

Does Mercure Norwich Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Norwich Hotel, but buffet breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 5:00 AM to 9:30 AM and weekends from 5:00 AM to 10:30 AM.

Is there a casino at Mercure Norwich Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Norwich Hotel?

This hotel offers free self parking.

Does Mercure Norwich Hotel have a pool?

Mercure Norwich Hotel does not have a pool.

Does Mercure Norwich Hotel have a restaurant?

Mercure Norwich Hotel is home to Brasserie Restaurant, which features international cuisine.

Does Mercure Norwich Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure Norwich Hotel to downtown Norwich?

Mercure Norwich Hotel is 2 mi away from Norwich.

Reviews

Mercure Norwich Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 145 out of 592 reviews
Rating 8 - Good. 210 out of 592 reviews
Rating 6 - Okay. 146 out of 592 reviews
Rating 4 - Poor. 63 out of 592 reviews
Rating 2 - Terrible. 28 out of 592 reviews

Reviews

10/10 Excellent

Freddie

Stayed 1 night in Aug 2025

6/10 Okay

Jade

Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating but friendly staff

Staff very friendly but building in need of refurb. Very old fashioned and not like other mercures I have stayed at.
Stayed 1 night in Aug 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel if a little dated. Don’t let that put you off though, it’s very clean with good staff
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
nice greeting on arrival and friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

EDWARD, LETCHWORTH GARDEN CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the one night. The hotel is just as one would expect it to be.
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Lee

Business traveler
Disliked: Staff & service, property conditions & facilities
Restaurant closed early. Rooms dated and not super clean. Friendly staff but wxpensive for the quality and condition
Stayed 1 night in Jul 2025

6/10 Okay

Teresa

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful and friendly staff. Especially the lady receptionist.
Stayed 1 night in Jul 2025

6/10 Okay

Ruth

Stayed 1 night in Jun 2025

10/10 Excellent

Sylvie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Property conditions & facilities, room comfort
Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.
Stayed 1 night in Jun 2025

4/10 Poor

Howard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple's weekend

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.
Stayed 1 night in May 2025

6/10 Okay

Mrs

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Keshar

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet and bathroom extractor fan wasn’t working apart from that all good thanks
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay following a friends birthday party at the venue. The hotel delivered everything I expected and a very tasty breakfast.
Stayed 1 night in May 2025

6/10 Okay

phillip

Stayed 1 night in May 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed for an overnight stay

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.
Stayed 1 night in May 2025

8/10 Good

Duncan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Clare, Seaford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Shahid

Business traveler
Liked: Staff & service, property conditions & facilities
Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working
Stayed 4 nights in Apr 2025

10/10 Excellent

Alan

Stayed 1 night in Feb 2025