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Cumberland Resort and Spa

4.0 star property
Family-friendly 4-star hotel with outdoor pool

Choose dates to view prices

Photo gallery for Cumberland Resort and Spa

Terrace/patio
Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Property grounds
Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Egyptian cotton sheets, premium bedding, individually decorated, desk
Food and drink
Executive Cottage, 2 Bedrooms, Jetted Tub | Bathroom | Shower, free toiletries, hair dryer, bathrobes
Reviews
9.2

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • SpaSpaSpa
  • PoolPoolPool
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
100 Taylors Road, Norfolk Island, 2899
  • Popular LocationKingston and Arthur's Vale Historic Area3 min drive
  • Popular LocationThe Arches4 min drive
  • AirportNorfolk Island (NLK)5 min drive
  • Popular LocationEmily Bay Beach5 min drive

Room options

View all photos for Romantic Spa Villa, 2 Bedrooms, Jetted Tub

Romantic Spa Villa, 2 Bedrooms, Jetted Tub | Living room | LCD TV, DVD player, iPod dock

Romantic Spa Villa, 2 Bedrooms, Jetted Tub

  • 1076 sq ft
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Romantic Villa, 1 Bedroom, Jetted Tub

Egyptian cotton sheets, premium bedding, individually decorated, desk

Romantic Villa, 1 Bedroom, Jetted Tub

10/10 Exceptional
  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family House, 4 Bedrooms, Jetted Tub

Family House, 4 Bedrooms, Jetted Tub | Living room | LCD TV, DVD player, iPod dock

Family House, 4 Bedrooms, Jetted Tub

  • 2153 sq ft
  • Sleeps 8
  • 4 King Beds OR 8 Twin Beds

View all photos for Executive Cottage, 2 Bedrooms, Jetted Tub

Egyptian cotton sheets, premium bedding, individually decorated, desk

Executive Cottage, 2 Bedrooms, Jetted Tub

10/10 Exceptional
  • 1830 sq ft
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Villa, 3 Bedrooms

Egyptian cotton sheets, premium bedding, individually decorated, desk

Executive Villa, 3 Bedrooms

  • 1399 sq ft
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Executive Cottage, 1 Bedroom, Jetted Tub

Executive Cottage, 1 Bedroom, Jetted Tub | View from room

Executive Cottage, 1 Bedroom, Jetted Tub

10/10 Exceptional
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Terrace/patio

Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

  • 3767 sq ft
  • Ocean view
  • Sleeps 12
  • 5 King Beds OR 10 Twin Beds

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About the neighborhood

Norfolk Island

City center retreat .You'll find Queen Victoria's Garden and Bounty Folk Museum within a 15-minute walk of this Norfolk Island hotel. The Old Watermill and Norfolk Island Botanic Garden are also within 2 miles (3 km).

What's nearby

  • Kingston and Arthur's Vale Historic Area - 3 min drive
  • Norfolk Island Botanic Garden - 3 min drive
  • The Arches - 4 min drive
  • Emily Bay Beach - 5 min drive
  • St Barnabas Chapel - 9 min drive

Getting around

  • Norfolk Island (NLK) - 6 min drive

Restaurants

  • ‪The Bowlo Bistro - ‬8 min walk
  • ‪Golden Orb - ‬11 min walk
  • ‪The Olive - ‬5 min walk
  • ‪High Tide Kitchen - ‬10 min walk
  • ‪Chinese Emporium - ‬12 min walk

About this property

Cumberland Resort and Spa

Family-friendly 4-star hotel with outdoor pool
Cumberland Resort and Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. WiFi is free in public spaces. A business center and meeting rooms are available. A free manager's reception is offered daily. An airport shuttle (available 24 hours) is available for a fee. A children's pool, a sauna, and a library are also featured at the family-friendly Cumberland Resort and Spa.

This 4-star Norfolk Island hotel is smoke free.

  • 1 floor
  • 13 guestrooms or units
  • 4 buildings
  • Meeting rooms
  • Built in 1980
  • Manager's reception (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Cumberland Resort and Spa offers 13 accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and DVD players. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

Afrikaans, Dutch, English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Things to do

  • Children's pool
  • Full-service spa
  • Library
  • Mini golf
  • Outdoor pool
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room roll-in shower
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Separate dining area
  • Spices
  • Stovetop
  • Toaster

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:30 AM - 4:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30 per person (roundtrip)
  • Airport shuttle fee per child: AUD 15 (roundtrip), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 15 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cumberland Norfolk Island
Cumberland Resort Norfolk Island
Cumberland Resort Spa
Cumberland Spa Norfolk Island
Cumberland Resort and Spa Hotel
Cumberland Resort and Spa Norfolk Island
Cumberland Resort and Spa Hotel Norfolk Island

Frequently asked questions

How close is Cumberland Resort and Spa to the airport?

Cumberland Resort and Spa is 2.6 mi (6-min drive) away from the Norfolk Island (NLK) airport, the closest popular airport to the property.

How much does it cost to stay at Cumberland Resort and Spa?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Cumberland Resort and Spa on Jun 29, 2024 start from $120.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cumberland Resort and Spa have an airport shuttle?

Cumberland Resort and Spa offers an airport shuttle 24 hours a day, at scheduled times, for a charge of AUD 30 per person, roundtrip.

How close is Cumberland Resort and Spa to the beach?

This hotel is 2.1 mi (5-min drive) from Emily Bay Beach and 2.5 mi (6-min drive) from Second Sands. Don't forget your sunscreen!

Does Cumberland Resort and Spa offer free breakfast?

Cumberland Resort and Spa does not offer free breakfast.

Is there a casino at Cumberland Resort and Spa?

No, there is no casino at this hotel.

What time is check-in at Cumberland Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM.

Is there free parking at Cumberland Resort and Spa?

Free parking is not available at this hotel.

Does Cumberland Resort and Spa have a pool?

Cumberland Resort and Spa features an outdoor pool and a children's pool.

Does Cumberland Resort and Spa have a spa?

This hotel has a spa, which features facials, hot stone massages, and body scrubs.

How close is Cumberland Resort and Spa to downtown Norfolk Island?

Cumberland Resort and Spa is 0.7 mi away from Norfolk Island.

Cumberland Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 38 out of 56 reviews" "
Rating 8 - Good. 14 out of 56 reviews" "
Rating 6 - Okay. 1 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The operators are very friendly and focussed on customer requirements
Stayed 7 nights in Feb 2024

10/10 Excellent

Brenton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Norfolk often for work and will not be staying anywhere else after experiencing Cumberland Resort. Tima and her team are extremely friendly and nothing is too much trouble. The villas are perfectly maintained and spotlessly clean. Lovely modern kitchen and BBQ on the deck if you get sick of eating out.

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Margo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Had a two bedroom two bathroom Villa. Good as we could do our own breakfast and lunches. Plenty of room with outdoor alfresco as well. Close to town - five minute walk. No air conditioning had ceiling fans in bedrooms. Needed one in lounge room. Staff were excellent very friendly and helpful.
Stayed 7 nights in Dec 2023

4/10 Poor

Pooria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all
Cockroaches were everywhere.
Stayed 3 nights in Dec 2023

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tema and her staff were fantastic and were willing to do all they can to make our stay enjoyable. The rooms were immaculately clean, however the property in general could do with an update. Cumberland is easy walking distance to shops and restaurants. Make sure you book tours through Tema, allow her to weave her magic!
Stayed 6 nights in Nov 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Amenities
Well located at the end of the main shopping street. Out unit was spacious with all the amenities eg cooking, foxtel, car provided for the cost of insurance only. Owner Rael, manager Tima and all other staff are friendly, welcoming and very helpful.
Stayed 5 nights in Aug 2023

10/10 Excellent

Clayton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location
Stayed 2 nights in Jun 2023

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place, very clean and comfortable. The owners have thought of everything, including a picnic set with thermos and the first morning's breakfast. It was easy to organise tours and dinners and a short walk to shops and cafes.
Stayed 4 nights in Apr 2023

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean self-contained unit, walking distance to shops and cafes. Hire cars are available. Staff are very welcoming and helpful. They will also book local tours.
Stayed 7 nights in Mar 2023