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Holiday Inn Express & Suites Norfolk by IHG

2.5 star property
Enjoy the indoor pool at this Norfolk hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Norfolk by IHG

Free buffet breakfast
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
920 S 20th St, Norfolk, NE, 68701
  • Place, Sunset Plaza Mall
    ‪10 min walk‬
  • Place, Norfolk Arts Center
    ‪3 min drive‬
  • Place, AquaVenture
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Bath Shower Combination)

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Norfolk

In Norfolk .Stay at this Norfolk hotel and you'll be within half a mile (1 km) of Sunset Plaza Mall and 2 miles (3 km) of Bank Memorial Park. Faith Regional Health Services - East Campus and Central Park are also within 2 miles (3 km).

What's nearby

  • Sunset Plaza Mall - 10 min walk - 0.5 miles
  • Skyview Park - 2 min drive - 1.1 miles
  • Norfolk Arts Center - 3 min drive - 1.8 miles
  • AquaVenture - 4 min drive - 2.0 miles
  • Fair Play Public Golf Course - 11 min drive - 7.0 miles

Getting around

  • Eppley Field Airport (OMA) - 137 min drive

Restaurants

  • ‪Love's Travel Stop - ‬3 min drive
  • ‪Casey's - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪Big Red Keno - ‬9 min walk

About this property

Holiday Inn Express & Suites Norfolk by IHG

Enjoy the indoor pool at this Norfolk hotel
Holiday Inn Express & Suites Norfolk by IHG offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served. A library, an arcade/game room, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Norfolk by IHG. Self parking is free.

This Norfolk hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express & Suites Norfolk by IHG offers 86 air-conditioned accommodations with safes and complimentary newspapers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Mini-golf
Norfolk Lodge & Suites, an Ascend Collection Hotel
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 636 reviews
$144 nightly
The price is $162
Oct 26 - Oct 27
Total with taxes and fees
Norfolk Lodge & Suites, an Ascend Collection Hotel

Property amenities

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (25 inches high)

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norfolk
Holiday Inn Express Norfolk
Norfolk Holiday Inn Express
Holiday Inn Express Norfolk Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Norfolk by IHG to the airport?

Holiday Inn Express & Suites Norfolk by IHG is 116.8 mi (137-min drive) away from the Eppley Field Airport (OMA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Norfolk by IHG?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Norfolk by IHG on Nov 4, 2025 start from $156.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Norfolk by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Norfolk by IHG.

Does Holiday Inn Express & Suites Norfolk by IHG offer free breakfast?

Yes, Holiday Inn Express & Suites Norfolk by IHG offers free breakfast.

Is there a casino at Holiday Inn Express & Suites Norfolk by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites Norfolk by IHG?

Check-in begins at 3 PM.

Is there free parking at Holiday Inn Express & Suites Norfolk by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Norfolk by IHG have a pool?

Holiday Inn Express & Suites Norfolk by IHG features an indoor pool. Guests can enjoy pool access from 5 AM to 11 PM.

Does Holiday Inn Express & Suites Norfolk by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Norfolk by IHG to downtown Norfolk?

Holiday Inn Express & Suites Norfolk by IHG is 1.4 mi away from Norfolk.

Reviews

Holiday Inn Express & Suites Norfolk by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 301 out of 389 reviews
Rating 8 - Good. 63 out of 389 reviews
Rating 6 - Okay. 12 out of 389 reviews
Rating 4 - Poor. 10 out of 389 reviews
Rating 2 - Terrible. 3 out of 389 reviews

Reviews

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and updated. We were close to food and entertainment.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in service
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived late after leaving an awful hotel .. It was a lifesaver clean safe friendly .
Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Great friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Robb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was very clean. Staff were friendly and accommodating. Room was quiet, comfortable, and clean. The mattresses were comfortable. The breakfast was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcy

Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Litsa

Stayed 1 night in Jun 2025

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2025

10/10 Excellent

Baylee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean!
Stayed 1 night in May 2025

10/10 Excellent

Deb

Stayed 1 night in May 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay and would plan to stay here again when traveling to Norfolk again.
Stayed 2 nights in May 2025

10/10 Excellent

Golda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very good and nice and excellent service
Stayed 1 night in May 2025

10/10 Excellent

Sherri, miller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean staff friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Tara

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay no complaints would definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

darrel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Johanna

Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, lots available for breakfast, hot tub pool area is nice size
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Ba
Stayed 2 nights in Dec 2024