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Hotel Cocoa

3.0 star property
3-star hotel near Lake Toya

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Photo gallery for Hotel Cocoa

Standard Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated
Exterior
Reception
Deluxe Room | Terrace/patio
Premium bedding, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Free WiFi
  • Parking included

Explore the area

View in a map
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
  • Place, Lake Toya
    ‪6 min drive‬
  • Place, Toyako Hot Spring
    ‪11 min drive‬
  • Place, Rusutsu Resort
    ‪33 min drive‬

Room options

View all photos for Renewal King Size Bedroom

Premium bedding, in-room safe, individually decorated

Renewal King Size Bedroom

  • Sleeps 2

View all photos for Comfort Double Room, Non Smoking, Lake View

Comfort Double Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Comfort Double Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Lake View

Deluxe Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Non Smoking, Lake View

  • 527 sq ft
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Twin Room, Non Smoking, Lake View

Standard Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(17 reviews)
  • 377 sq ft
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Standard Double Room, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for New Twin Bed Room

Premium bedding, in-room safe, individually decorated

New Twin Bed Room

  • Sleeps 2

View all photos for Renewal Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Renewal Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

  • 2476 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 Large Twin Beds and 1 Queen Bed

View all photos for Superior Room

Premium bedding, in-room safe, individually decorated

Superior Room

  • 2476 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds and 1 King Bed

View all photos for Deluxe Villa

Premium bedding, in-room safe, individually decorated

Deluxe Villa

  • 2476 sq ft
  • 5 bedrooms
  • Ocean view
  • Sleeps 11
  • 2 King Beds, 7 Double Beds and 1 Double Sofa Bed

View all photos for New King Size Bedroom

Bathroom | Separate tub and shower, deep soaking tub, bathrobes, slippers

New King Size Bedroom

  • Sleeps 2

Standard Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated

Standard Double Room

  • Sleeps 2

View all photos for Lake View Comfort Double Room-Non Smoking

Premium bedding, in-room safe, individually decorated

Lake View Comfort Double Room-Non Smoking

  • Sleeps 2

View all photos for Deluxe Family Room

Premium bedding, in-room safe, individually decorated

Deluxe Family Room

  • Sleeps 5

View all photos for Superior Family Room

Premium bedding, in-room safe, individually decorated

Superior Family Room

  • Sleeps 6

View all photos for Deluxe Villa

Lobby

Deluxe Villa

  • Sleeps 11

About the neighborhood

Toyako

In suburbs.You'll be within 2 miles (3 km) of Lake Toya and 6 miles (10 km) of Toyako Onsen with a stay here. Toyako Hot Spring is within 6 miles (10 km) and Showa-shinzan is within 12 miles (20 km).

What's nearby

  • Lake Toya - 6 min drive - 2.7 miles
  • Toyako Hot Spring - 11 min drive - 5.9 miles
  • Rusutsu Resort - 33 min drive - 14.7 miles
  • Niseko Annupuri International Ski Area - 52 min drive - 29.9 miles
  • Niseko Annupuri Gondola - 52 min drive - 29.9 miles

Getting around

  • Toya Station - 13 min drive
  • New Chitose Intl. Airport (CTS) - 100 min drive

Restaurants

  • ‪江戸打ち そばらぼ - ‬3 min drive
  • ‪岡田屋 - ‬12 min drive
  • ‪牛助 - ‬11 min drive
  • ‪cafe balher - ‬3 min drive
  • ‪乃の風茶寮 - ‬12 min drive

About this property

Hotel Cocoa

3-star hotel near Lake Toya
There's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Cocoa also features a vending machine and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Cocoa was completed in January 2023.
  • 1 building
  • 18 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (limited hours)
Hotel Cocoa offers 18 shared accommodations, which are accessible via exterior corridors and feature safes and bathrobes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, and toilets with an electronic bidet.

This Toyako hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 55-inch LCD televisions come with satellite channels. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle from 10:00 AM to 5:00 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Accessibility

  • No elevator
  • Thin carpet in public areas
  • Thin carpet in room

Room amenities

Entertainment

  • 55-inch LCD TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Cleaning supplies
  • Kitchen
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako

Frequently asked questions

How close is Hotel Cocoa to the airport?

Hotel Cocoa is 78.1 mi (100-min drive) away from the New Chitose Intl. Airport (CTS) airport, the closest popular airport to the property.

Does Hotel Cocoa have an airport shuttle?

Airport shuttle services are not available at Hotel Cocoa.

Does Hotel Cocoa offer free breakfast?

Hotel Cocoa does not offer free breakfast.

Is there a casino at Hotel Cocoa?

No, there is no casino at this hotel.

What time is check-in at Hotel Cocoa?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

Is there free parking at Hotel Cocoa?

This hotel offers free self parking.

Does Hotel Cocoa have a pool?

Hotel Cocoa does not have a pool.

Does Hotel Cocoa have a spa?

There are no spa services available at this hotel.

How close is Hotel Cocoa to downtown Toyako?

Hotel Cocoa is 1.6 mi away from Toyako.

Hotel Cocoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 356 reviews
Rating 8 - Good. 123 out of 356 reviews
Rating 6 - Okay. 39 out of 356 reviews
Rating 4 - Poor. 8 out of 356 reviews
Rating 2 - Terrible. 8 out of 356 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Hoi Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb.
Stayed 1 night in Jul 2025

10/10 Excellent

STUART

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.
Stayed 5 nights in Jul 2025

8/10 Good

Chean Khoon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is remote and only good if you have your own transport otherwise everything else is good.
Stayed 1 night in Jul 2025

8/10 Good

Elton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ow Eu Gene

Was undergoing Renos. Vending machine was not working considering its distance from town centre.
Stayed 1 night in Jun 2025

8/10 Good

S M SAMANTHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was under a certain maintenance without information, lucky we had it for reasonable price. Room is LARGE and second floor the lake view. One of the best advantage that it's near to the famous farm.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Chayakrit

Liked: Amenities, property conditions & facilities
I went there for my friend’s wedding. Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call. This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.

10/10 Excellent

Won Kwee

Liked: Cleanliness, staff & service, property conditions & facilities
The view is amazing.
Stayed 2 nights in Dec 2024

8/10 Good

Kok Chin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…
Stayed 1 night in Nov 2024

6/10 Okay

Dandy

Traveled with group, Traveled with family
Liked: Cleanliness
Travelers without cars can only eat instant noodles for dinner
Stayed 1 night in Sep 2024

10/10 Excellent

Ritesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Juliana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cosy place with a very good view
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hei Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Shang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel but poor service.

Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

APIRAT

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
Stayed 1 night in May 2024

10/10 Excellent

Bee San

Stayed 1 night in May 2024

10/10 Excellent

Hui Hong

Traveled with partner
Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.
Stayed 1 night in May 2024