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Best Western Colonel Butler Inn

3.0 star property
3-star hotel near Shaw Festival Theatre

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Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Reception
Sports bar
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar

Explore the area

Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Jackson-Triggs Winery
    ‪16 min walk‬
  • Shaw Festival Theatre
    ‪2 min drive‬
  • Peller Estates Winery
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Niagara-on-the-Lake

Old Town Historic District stay.Within a 15-minute walk of this Old Town Historic District hotel, you'll find Lake Ontario and Niagara River Gorge. Royal George Theatre and Niagara-on-the-Lake Golf Club are also within 2 miles (3 km).

What's nearby

  • Jackson-Triggs Winery - 16 min walk - 0.9 miles
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.1 miles
  • Fort Mississauga - 20 min walk - 1.1 miles
  • Shaw Festival Theatre - 2 min drive - 1.2 miles
  • Peller Estates Winery - 4 min drive - 1.8 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪The Irish Harp Pub - ‬18 min walk
  • ‪Peller Estates Winery - ‬4 min drive
  • ‪Cannery Restaurant - ‬11 min walk

About this property

Best Western Colonel Butler Inn

3-star hotel near Shaw Festival Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A fitness center, a terrace, and a vending machine are also featured at Best Western Colonel Butler Inn. Self parking is free.

This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Dutch, English, French

Similar properties

Land view from property

The Shaw Club Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,009 reviews
$217 nightly
The price is $255
Jun 22 - Jun 23
Total includes taxes and fees
The Shaw Club Hotel

Property amenities

Family friendly

  • In-room refrigerator
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

How close is Best Western Colonel Butler Inn to the airport?

Best Western Colonel Butler Inn is 19.2 mi (40-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Colonel Butler Inn?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Colonel Butler Inn on Jun 22, 2025 start from $175.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Colonel Butler Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Colonel Butler Inn.

How close is Best Western Colonel Butler Inn to the beach?

This hotel is 10.9 mi (19-min drive) from Lakeside Park Beach.

Does Best Western Colonel Butler Inn offer free breakfast?

Best Western Colonel Butler Inn offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Colonel Butler Inn?

No, there is no casino at this hotel, but Fallsview Casino (23-min drive) and Casino Niagara (24-min drive) are nearby.

What time is check-in at Best Western Colonel Butler Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Colonel Butler Inn?

This hotel offers free self parking.

Does Best Western Colonel Butler Inn have a pool?

Best Western Colonel Butler Inn does not have a pool.

Does Best Western Colonel Butler Inn have a restaurant?

Best Western Colonel Butler Inn is home to Butler's Bar, which features American cuisine and light fare.

Does Best Western Colonel Butler Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Colonel Butler Inn to downtown Niagara-on-the-Lake?

Best Western Colonel Butler Inn is 0.7 mi away from Niagara-on-the-Lake.

Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and quiet and we enjoyed the jetted tub! Lovely town to visit as well
Stayed 1 night in Mar 2025

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facility.
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Stayed 2 nights in Mar 2025

10/10 Excellent

Joelle Eloise Nieves

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and well-stocked room, incredibly helpful staff, and overall great value
Stayed 1 night in Feb 2025

10/10 Excellent

Allison

Stayed 1 night in Mar 2025

6/10 Okay

Janice

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff was friendly and made check in easy. Rooms are quiet and clean. Area is very safe. Only one disappointment, the Expedia listing states spa and hot tub and they do not have either one.
Stayed 1 night in Mar 2025

10/10 Excellent

Shirley

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service
This property was close to the downtown area and the prices were more affordable than many other hotels in the area
Stayed 1 night in Mar 2025

6/10 Okay

Virginia

Liked: Staff & service
NOT GOOD They say they have Hot Tub but is 1 person Jacuzzi tub on are annversary weekend False advertisement!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Lovely cookies when checked in. Room nice bed comfortable l. New tv needed. Great breakfast choice
Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay. The hotel was clean and the staff was friendly.
Stayed 2 nights in Feb 2025

8/10 Good

Nadine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay however breakfast was ok (could have used more selections, ex. Sausage/bacon, hashbrowns).
Stayed 1 night in Feb 2025

8/10 Good

Lydia

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fire place in our room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a quiet area of town. The room was very clean, and the beds were comfortable. The breakfast area was well stocked with various food options, and the breakfast attendant was friendly. Check in and out were very easy processes. It was a very good experience overall, and I’d stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained, in a good area and staff were very helpful with requests. All at a reasonable price.
Stayed 1 night in Dec 2024

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre to Niagara on the Lake. Very quiet, clean rooms. Good breakfast. Good firm mattress and lots of towels. It snowed night before and they didn’t clear the snow in the parking lot. Also, we tried to checkin an hour before the allowed time. Receptionist said room was ready however we would have to pay $40 extra for that small amount of time. We waited outside for a hour a came back. Otherwise everything else was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place!
Stayed 1 night in Jan 2025

8/10 Good

Doug

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a very dated hotel, but this was my second time staying here, so no real complaints. Breakfast is very good. The fitness room could use some updates, but it's better than nothing. Rooms are comfortable. There is no elevator and you need a step ladder to get into and out of the shower, so just be forewarned.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Sarife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always great experience!
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mansi Niranjan, Pottstown

Traveled with group
Liked: Cleanliness, amenities
Staff was great. Breakfast was very good.
Stayed 2 nights in Dec 2024