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Puataukanave International Hotel

2.5 star property
Hotel near St. Joseph's Cathedral in Neiafu

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Photo gallery for Puataukanave International Hotel

Front of property
Exterior
Deluxe Room | 1 bedroom, laptop workspace, soundproofing, iron/ironing board
Deluxe Room | View from room
Royal Room | Living area

Reviews

5.4 out of 10

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Breakfast available
  • Parking included
  • Business services

Explore the area

Map
Fatafehi Rd, Neiafu
  • St. Joseph's Cathedral
    ‪3 min walk‬
  • Vava'u Harbor
    ‪5 min walk‬
  • Mt. Talau National Park
    ‪4 min drive‬
  • Vava'u (VAV)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, laptop workspace, soundproofing, iron/ironing board

Deluxe Room

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds

View all photos for Business Suite

1 bedroom, laptop workspace, soundproofing, iron/ironing board

Business Suite

  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Royal Room

Royal Room | Living area

Royal Room

  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Basic Room, 1 Bedroom, Ocean View, Oceanfront

1 bedroom, laptop workspace, soundproofing, iron/ironing board

Basic Room, 1 Bedroom, Ocean View, Oceanfront

  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Neiafu

Oceanside stay.Your stay at this hotel will put you steps from St. Joseph's Cathedral and a 5-minute walk from Vava'u Harbor. Mt. Talau National Park is within 2 miles (3 km) and Ene'io Botanical Garden is within 9 miles (15 km).

What's nearby

  • St. Joseph's Cathedral - 3 min walk - 0.2 miles
  • Vava'u Harbor - 5 min walk - 0.3 miles
  • Mt. Talau National Park - 4 min drive - 1.3 miles

Getting around

  • Vava'u (VAV) - 21 min drive

Restaurants

  • ‪Tropicana Cafe - ‬3 min walk
  • ‪Mango - ‬4 min walk
  • ‪Panda Restaurant - ‬1 min walk
  • ‪Aquarium Cafe - ‬5 min walk
  • ‪Bellavista - ‬4 min walk

About this property

Puataukanave International Hotel

Hotel near St. Joseph's Cathedral in Neiafu
Puataukanave International Hotel offers its guests a marina. An airport shuttle during limited hours is available for a fee. Puataukanave International Hotel also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Neiafu hotel.

  • 43 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Puataukanave International Hotel offers 43 accommodations with irons/ironing boards. In-room wireless Internet access is available for a surcharge. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.

Languages

English

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Exterior

Mala Island Resort

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, 20 reviews
Mala Island Resort

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 5 per hour)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 6:30 PM
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children
  • Fee for in-room wireless internet: USD 5.00 per hour (rates may vary)
  • Airport shuttle fee: USD 10.00 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Puataukanave International Hotel Neiafu
Puataukanave International Neiafu
Puataukanave International
Puataukanave Hotel Neiafu
Puataukanave International Hotel Hotel
Puataukanave International Hotel Neiafu
Puataukanave International Hotel Hotel Neiafu

Frequently asked questions

How close is Puataukanave International Hotel to the airport?

Puataukanave International Hotel is 6 mi (21-min drive) away from the Vava'u (VAV) airport, the closest popular airport to the property.

How much does it cost to stay at Puataukanave International Hotel?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Puataukanave International Hotel on Jun 23, 2025 start from $117.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Puataukanave International Hotel have an airport shuttle?

Puataukanave International Hotel offers an airport shuttle during limited hours, for a charge of USD 10.00 per person, one-way.

Does Puataukanave International Hotel offer free breakfast?

Free breakfast isn’t provided at Puataukanave International Hotel, but continental breakfast is offered for a fee of USD 10 for adults and USD 5 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Puataukanave International Hotel?

No, there is no casino at this hotel.

What time is check-in at Puataukanave International Hotel?

Check-in start time: 11 AM; Check-in end time: 11 PM.

Is there free parking at Puataukanave International Hotel?

This hotel offers free self parking.

Does Puataukanave International Hotel have a pool?

Puataukanave International Hotel does not have a pool.

Does Puataukanave International Hotel have a spa?

There are no spa services available at this hotel.

How close is Puataukanave International Hotel to downtown Neiafu?

Puataukanave International Hotel is 0.3 mi away from Neiafu.

Puataukanave International Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 4 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 9 out of 26 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Faite

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view
Stayed 2 nights in Dec 2024

6/10 Okay

john

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Cecile

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but super friendly staff and right in the heart of town.
Stayed 2 nights in May 2024

2/10 Terrible

Josh

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor for an International Hotel. Should downgrade to a Backpacker
Stayed 7 nights in Dec 2023

2/10 Terrible

Lewin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
Stayed 3 nights in Dec 2023

4/10 Poor

Siaosi

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
Stayed 7 nights in Nov 2023

10/10 Excellent

Yumi

Stayed 4 nights in Sep 2023

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don’t recommend unless desperate

They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Stayed 3 nights in Sep 2023

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Deana

Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly

Stayed 3 nights in Sep 2023

10/10 Excellent

Vava

Stayed 1 night in Jan 2023

8/10 Good

Milika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Kiwitraveller, Auckland

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Stayed 1 night in Oct 2019

2/10 Terrible

Michael, North Carolina

Traveled with group
I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
Stayed 1 night in Sep 2019

4/10 Poor

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t stay here again.

A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again. 1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it. 2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities. 3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove. 4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day. 5. My room was so unclean I wore shoes inside for my 6 nights here.
Stayed 6 nights in Aug 2019

6/10 Okay

Aries

Disliked: Cleanliness, property conditions & facilities, room comfort

Suggestions for you

The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room 3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Just don’t stay here spend your money on better people and a nicer place
Stayed 3 nights in Aug 2019

6/10 Okay

Pamela

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Good for the price

The room was spacious and comfortable but not all the lights worked and it wasn't very clean. Also they often failed to complete tasks they promised to do for us.
Stayed 8 nights in Jul 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

David

Liked: Cleanliness, room comfort
The hotel was quite run down and overall I was disappointed given the price and in comparison to other places I have stayed nearby in Vava'u and in Tonga. There was no wifi, contrary to the property description. Not temporarily down, not available. My room was not serviced on one of the three days I was there.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンのリモコンが部屋になく、二度ほど対応してもらうようスタッフに依頼しましたが、対応してもらえませんでした。
Stayed 1 night in Jul 2019