6/10 Okay
Verified traveler
Mar 13, 2025
Not ideal
Staff were friendly, room had nice views and the breakfast was great.
The negatives:
* I requested a ground floor room due to disability well in advance, I received an email to say "noted", this was denied on checking in and I was put on the 5th floor.
* I was told i had been upgraded for free, but i was not upgraded at all.
* I was not given the free bottle of wine i was promised.
* I asked how to use the AC but was told it was switched off in the hotel and only the heating was on. I was promised a Fan instead but that was never given to me.
* The room was too warm, I had a balcony sea view room but i could not sit on the balcony or even have the door open due to the awful stench from the landfill site behind the hotel.
* I was only given one bottle of water in the whole 4 days i was there.
* I left the sign on the door for the room to be cleaned, the bedding wasn't changed and rubbish left behind.
* The noise from the main coastal road below is horrendous at weekends, non stop motorbike noise.
Verified traveler
Stayed 4 nights in Mar 2025