See all properties

Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly 4-star hotel near Nasu Safari Park

Choose dates to view prices

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Iron/ironing board, free WiFi
Breakfast and dinner served, local and international cuisine
Miscellaneous
Iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

View in a map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Place, Nasu Rindo Lake
    ‪9 min walk‬
  • Place, Nasu Trick Art Museum
    ‪20 min walk‬
  • Place, SL Land Museum
    ‪5 min drive‬
  • Airport, Fukushima (FKS)
    ‪56 min drive‬

Room options

View all photos for Classic Japanese Style Room

Classic Japanese Style Room | Iron/ironing board, free WiFi

Classic Japanese Style Room

7.4 out of 10
Good
(17 reviews)
  • 388 sq ft
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, 2 Twin Beds

Iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

7.6 out of 10
Good
(13 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Iron/ironing board, free WiFi

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(10 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Family Style Room

Iron/ironing board, free WiFi

Classic Family Style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 10
  • 4 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

Iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

About the neighborhood

Nasu

Nasu retreat .You'll find Nasu Rindo Lake and Nasu Safari Park within 3 miles (5 km) of this hotel. Fujishiro Seiji Museum and Onsenjinjya Shrine are also within 6 miles (10 km).

What's nearby

  • Nasu Rindo Lake - 9 min walk - 0.5 miles
  • Nasu Trick Art Museum - 20 min walk - 1.1 miles
  • Nasu Orgel Museum - 4 min drive - 0.9 miles
  • Emile Galle Museum - 4 min drive - 1.3 miles
  • SL Land Museum - 5 min drive - 1.7 miles

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima Airport (FKS) - 54 min drive

Restaurants

  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪那須の恵みMekke! ブッフェ&マルシェ - ‬10 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪ONIBUS COFFEE - ‬5 min drive
  • ‪ゴーゴーカレー - ‬20 min walk

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly 4-star hotel near Nasu Safari Park
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A children's pool, a vending machine, and an arcade/game room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

  • 189 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Garden
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Spa
Hotel Laforet Nasu
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 338 reviews
$70 nightly
The price is $79
Dec 18 - Dec 19
Hotel Laforet Nasu

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3960 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

How close is Grand Mercure Nasu Highlands Resort & Spa to the airport?

Grand Mercure Nasu Highlands Resort & Spa is 34.7 mi (54-min drive) away from the Fukushima Airport (FKS) airport, the closest popular airport to the property.

Does Grand Mercure Nasu Highlands Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Grand Mercure Nasu Highlands Resort & Spa.

Does Grand Mercure Nasu Highlands Resort & Spa offer free breakfast?

Free breakfast isn’t provided at Grand Mercure Nasu Highlands Resort & Spa, but buffet breakfast is offered for a fee of JPY 3960 per person. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Grand Mercure Nasu Highlands Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Grand Mercure Nasu Highlands Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Grand Mercure Nasu Highlands Resort & Spa?

This hotel offers free self parking.

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Grand Mercure Nasu Highlands Resort & Spa features a seasonal outdoor pool and a children's pool.

Does Grand Mercure Nasu Highlands Resort & Spa have a restaurant?

Grand Mercure Nasu Highlands Resort & Spa is home to Le　SENSORIEL, which features local and international cuisine.

Does Grand Mercure Nasu Highlands Resort & Spa have a spa?

There are no spa services available at this hotel.

How close is Grand Mercure Nasu Highlands Resort & Spa to downtown Nasu?

Grand Mercure Nasu Highlands Resort & Spa is 2.8 mi away from Nasu.

Reviews

Grand Mercure Nasu Highlands Resort & Spa Reviews

8.4

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 173 out of 410 reviews
Rating 8 - Good. 160 out of 410 reviews
Rating 6 - Okay. 53 out of 410 reviews
Rating 4 - Poor. 17 out of 410 reviews
Rating 2 - Terrible. 7 out of 410 reviews

Reviews

10/10 Excellent

Rie

Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience
Stayed 1 night in Jul 2025

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

Maki

Traveled with family and small children
Liked: Cleanliness, amenities
子連れに優しい宿。 2泊したが、ビュッフェは同じメニューだったので飽きるかも知れません。 室内遊び場があるので室内プールがあると尚いいなと思いました！ 朝風呂の時間が6時からなので、もう少し早いとおひとり様お風呂いけていいなと思いました。
Stayed 2 nights in Jul 2025

10/10 Excellent

Makoto

Liked: Amenities
オールインクルーシブがありがたい
Stayed 2 nights in Aug 2025

8/10 Good

Gensui

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

???

Traveled with family and small children
プールがありとても良かったが、ロッカールームが狭すぎる
Stayed 1 night in Jul 2025

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Orie

Disliked: Property conditions & facilities
初めて宿泊しましたが、とても良いホテルでまた泊まりたいと思いました。ただ一つ、洗濯機と乾燥機の数が宿泊客に対して少ないのが残念。子供が4人なので洗濯と乾燥ができるのは帰ってから楽！と思い、なんとか洗濯はしましたが乾燥機がなかなか空かず…0時近くまで待ったのですが、結局かけられず。ランドリーの施設がもう少し充実するともっともっと快適になるかと思います。
Stayed 1 night in Aug 2025

8/10 Good

MINORU

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
那須自体が子どもの楽しめるスポットがたくさんあるので、周辺施設でもたっぷり楽しめて子連れには最高だなと思いました！ 欲を言うなら屋内プールがあれば雨でも楽しめるのになーと。 あとは我が家は暑がりなので空調が温度を変えられないのが少し不便でしたが、扇風機を貸してくださり助かりました！
Stayed 2 nights in Aug 2025

6/10 Okay

Ryuji

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
建物は古いですが、目立つところ(エントランス、ロビー、浴場等)は改修されていますので綺麗です。泊まった部屋(521)は壁が一部剥離していました。 朝のフロントスタッフ人数が足りていませんでした。一人の方が対応していたのですが、その方が電話を受けてしまい10分以上待たされました。その間にフロント前には５組以上の列ができていました。改善してほしいと感じました。
Stayed 1 night in Aug 2025

10/10 Excellent

MINAMI

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Hiroki, Sendai

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Katsunari

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Iwamoto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Aug 2025

8/10 Good

eriko

Stayed 1 night in Jul 2025

8/10 Good

RYUTA

Stayed 1 night in Aug 2025

10/10 Excellent

Lailani

Stayed 1 night in Jul 2025

8/10 Good

shingo

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

watanabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

ETUKO

Traveled with family and small children
Liked: Staff & service
夕食時のドリンクは、とても嬉しかったですか、ラウンジ使用ができる時間が、少ないすぎでがっかりです。
Stayed 1 night in Jul 2025