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Pan Pacific Serviced Suites Nairobi

5.0 star property
5-star luxury aparthotel near Sarit Centre, connected to a shopping center

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Photo gallery for Pan Pacific Serviced Suites Nairobi

Exterior
Restaurant
City view
City view
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • Place, University of Nairobi
    ‪8 min walk‬
  • Place, Nairobi National Museum
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for One Bedroom Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Suite King

  • 883 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

One Bedroom Deluxe Suite King

  • 883 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Premier Suite King

  • 1163 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite King & Twin

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Twin

  • 1163 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Two Bedroom Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Queen

  • 1163 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Deluxe Suite King & Queen

  • 1163 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Four Bedroom Penthouse

Four Bedroom Penthouse | City view

Four Bedroom Penthouse

  • 3326 sq ft
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Dining room

Deluxe Suite, 3 Bedrooms

  • 1475 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

43-inch Smart TV with satellite channels, TV

Suite, 3 Bedrooms

  • 1475 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Deluxe Suite King

Private kitchen | Full-size fridge, microwave, oven, stovetop

One Bedroom Deluxe Suite King

  • Sleeps 2

View all photos for Two Bedroom Suite King & Twin

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Two Bedroom Suite King & Twin

  • Sleeps 4

View all photos for One bedroom suite King

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

One bedroom suite King

  • Sleeps 2

View all photos for Two Bedroom Deluxe Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Two Bedroom Deluxe Suite

  • Sleeps 4

View all photos for Two Bedroom Deluxe Suite King & Queen

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Two Bedroom Deluxe Suite King & Queen

  • Sleeps 4

View all photos for Three Bedroom Deluxe Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Three Bedroom Deluxe Suite

  • Sleeps 6

Premier One-Bedroom King Suite

  • Sleeps 2

Four-Bedroom Penthouse

  • Sleeps 8

One Bedroom Premier Suite

  • Sleeps 2

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About the neighborhood

Nairobi

Westlands stay.Your stay at this Westlands aparthotel places you within 2 miles (3 km) of Sarit Centre and The Aga Khan University Hospital. Also, Kenyatta International Convention Centre is within 3 miles (5 km) and United Nations Office at Nairobi is within 6 miles (10 km).
View more Aparthotels in NairobiOpens in a new window

What's nearby

  • University of Nairobi - 8 min walk - 0.5 miles
  • Nairobi National Museum - 8 min walk - 0.5 miles
  • Kenya National Theatre - 15 min walk - 0.8 miles
  • Sarit Centre - 17 min walk - 0.9 miles
  • The Aga Khan University Hospital - 3 min drive - 1.4 miles

Getting around

  • Syokimau Station - 25 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive

Restaurants

  • ‪YUNION KE - ‬1 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Cavalli @ The Manor - ‬4 min walk
  • ‪Myna - ‬2 min walk
  • ‪Cafe Villa Rosa - ‬4 min walk

About this property

Pan Pacific Serviced Suites Nairobi

5-star luxury aparthotel near Sarit Centre, connected to a shopping center
Pan Pacific Serviced Suites Nairobi offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There are 5 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Pan Pacific Serviced Suites Nairobi. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Nairobi aparthotel.

  • 128 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Pan Pacific Serviced Suites Nairobi offers 128 air-conditioned accommodations with all-in-one washer/dryers and safes. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas and include desks and dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. 43-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Exterior
Hyatt Regency Nairobi Westlands
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 74 reviews
$169 nightly
The price is $198
Dec 11 - Dec 12
Total with taxes and fees
Hyatt Regency Nairobi Westlands

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Car rental
  • Car not required
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's games
  • Free crib
  • Playground

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch smart TV with satellite channels
  • Art gallery

Outdoor areas

  • Furnished balcony

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per night
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Cleaning products are eco-friendly
  • Individual furnishings
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay), plus a deposit of USD 15 per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Frequently asked questions

How close is Pan Pacific Serviced Suites Nairobi to the airport?

Pan Pacific Serviced Suites Nairobi is 4.2 mi (16-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

Does Pan Pacific Serviced Suites Nairobi have an airport shuttle?

Pan Pacific Serviced Suites Nairobi offers an airport shuttle 24 hours a day, for a charge of USD 45 per person, one-way.

Does Pan Pacific Serviced Suites Nairobi offer free breakfast?

Free breakfast isn’t provided at Pan Pacific Serviced Suites Nairobi, but buffet breakfast is offered for a fee of USD 25 for adults and USD 25 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Pan Pacific Serviced Suites Nairobi?

No, there is no casino at this aparthotel, but Lucky 8 Casino (8-min drive) is nearby.

What time is check-in at Pan Pacific Serviced Suites Nairobi?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Pan Pacific Serviced Suites Nairobi?

Free parking is not available at this aparthotel.

Does Pan Pacific Serviced Suites Nairobi have a pool?

Pan Pacific Serviced Suites Nairobi features an outdoor pool.

Does Pan Pacific Serviced Suites Nairobi have a spa?

There are no spa services available at this aparthotel.

How close is Pan Pacific Serviced Suites Nairobi to downtown Nairobi?

Pan Pacific Serviced Suites Nairobi is 1.8 mi away from Nairobi.

Reviews

Pan Pacific Serviced Suites Nairobi Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

10/10 Excellent

Xiao Qian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safety. Clean. Convenience
Stayed 2 nights in Aug 2025

10/10 Excellent

Priscah K

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigue

Liked: Cleanliness, property conditions & facilities
All nice
Stayed 1 night in Feb 2025

10/10 Excellent

SupaNova

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024

8/10 Good

Craig

Business traveler
Liked: Cleanliness, room comfort

One of the best in Kenya

Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Oluyemi

Stayed 3 nights in Sep 2023

8/10 Good

Richard

Stayed 3 nights in Jan 2024