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Aparthotel

Pan Pacific Serviced Suites Nairobi

5.0 star property
5-star luxury aparthotel near United Nations Office at Nairobi, connected to a shopping center

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Photo gallery for Pan Pacific Serviced Suites Nairobi

2 bedrooms, in-room safe, desk, laptop workspace
2 bedrooms, in-room safe, desk, laptop workspace
Bar (on property)
Lobby lounge
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Breakfast available
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

View in a map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • University of Nairobi
    ‪8 min walk‬
  • Sarit Centre
    ‪17 min walk‬
  • Kenyatta International Convention Centre
    ‪3 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

Four Bedroom Penthouse

  • 4 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

One Bedroom Premier Suite King

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

2 bedrooms, in-room safe, desk, laptop workspace

One Bedroom Deluxe Suite King

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King

One Bedroom Suite King | 2 bedrooms, in-room safe, desk, laptop workspace

One Bedroom Suite King

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

2 bedrooms, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite King & Queen

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Queen

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Suite King & Twin

2 bedrooms, in-room safe, desk, laptop workspace

Two Bedroom Suite King & Twin

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

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About the neighborhood

Nairobi

Westlands stay.Within a 15-minute walk of this Westlands aparthotel, you'll find Nairobi National Museum and University of Nairobi. Sarit Centre and Oshwal Religious Centre are also within 2 miles (3 km).
View more Aparthotels in NairobiOpens in a new window

What's nearby

  • University of Nairobi - 8 min walk - 0.5 miles
  • Nairobi National Museum - 8 min walk - 0.5 miles
  • Sarit Centre - 17 min walk - 0.9 miles
  • The Aga Khan University Hospital - 3 min drive - 1.4 miles
  • Kenyatta International Convention Centre - 3 min drive - 1.9 miles

Getting around

  • Syokimau Station - 25 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive

Restaurants

  • ‪Milan Kenya - ‬3 min walk
  • ‪Boulevard Hotel Nairobi - ‬2 min drive
  • ‪Artcaffe - ‬17 min walk
  • Chicken Inn-Waiyaki
  • Gpot

About this property

Pan Pacific Serviced Suites Nairobi

5-star luxury aparthotel near United Nations Office at Nairobi, connected to a shopping center
Pan Pacific Serviced Suites Nairobi offers its guests an outdoor pool, a steam room, and a fitness center. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Pan Pacific Serviced Suites Nairobi. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Nairobi aparthotel.

  • 128 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Pan Pacific Serviced Suites Nairobi offers 128 air-conditioned accommodations with all-in-one washer/dryers and safes. Accommodations have separate sitting areas and include desks and kitchen islands. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. 43-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
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Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Playground

Kitchenette

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch smart TV with satellite channels

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Reception hall
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Nairobi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Frequently asked questions

How close is Pan Pacific Serviced Suites Nairobi to the airport?

Pan Pacific Serviced Suites Nairobi is 4.2 mi (16-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

Does Pan Pacific Serviced Suites Nairobi have an airport shuttle?

Pan Pacific Serviced Suites Nairobi offers an airport shuttle 24 hours a day, for a charge of USD 45 per person, one-way.

Does Pan Pacific Serviced Suites Nairobi offer free breakfast?

Free breakfast isn’t provided at Pan Pacific Serviced Suites Nairobi, but buffet breakfast is offered for a fee of USD 25 for adults and USD 25 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Pan Pacific Serviced Suites Nairobi?

No, there is no casino at this aparthotel, but Lucky 8 Casino (8-min drive) is nearby.

What time is check-in at Pan Pacific Serviced Suites Nairobi?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Pan Pacific Serviced Suites Nairobi?

Free parking is not available at this aparthotel.

Does Pan Pacific Serviced Suites Nairobi have a pool?

Pan Pacific Serviced Suites Nairobi features an outdoor pool.

Does Pan Pacific Serviced Suites Nairobi have a spa?

There are no spa services available at this aparthotel.

How close is Pan Pacific Serviced Suites Nairobi to downtown Nairobi?

Pan Pacific Serviced Suites Nairobi is 1.8 mi away from Nairobi.

Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Priscah K

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigue

Liked: Cleanliness, property conditions & facilities
All nice
Stayed 1 night in Feb 2025

10/10 Excellent

SupaNova

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024

8/10 Good

Craig

Business traveler
Liked: Cleanliness, room comfort

One of the best in Kenya

Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Oluyemi

Stayed 3 nights in Sep 2023

8/10 Good

Richard

Stayed 3 nights in Jan 2024