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Palacina The Residence & The Suites

5.0 star property
5-star luxury hotel in Kilimani

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Photo gallery for Palacina The Residence & The Suites

Terrace/patio
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, individually decorated
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen
  • Spa
  • Housekeeping
  • Gym

Explore the area

View in a map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100
  • Place, Yaya Centre
    ‪16 min walk‬
  • Place, Arboretum
    ‪18 min walk‬
  • Place, Nairobi Hospital
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Palacina Suite

Premium bedding, minibar, in-room safe, individually decorated

Palacina Suite

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

  • 1615 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Palacina 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Palacina 01 Bedroom Residence

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 01 Bedroom Residence

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 02 Bedroom Residence

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive 03 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 03 Bedroom Residence

  • 646 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Penthouse 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Penthouse 02 Bedroom Residence

  • 1561 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Business Studio, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Business Studio, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nairobi

Kilimani stay.Your stay at this Kilimani hotel places you within 2 miles (3 km) of Yaya Centre and Lucky 8 Casino. Nairobi Hospital and Arboretum are also within 2 miles (3 km).

What's nearby

  • Yaya Centre - 16 min walk - 0.9 miles
  • Lucky 8 Casino - 18 min walk - 1.0 mile
  • Arboretum - 18 min walk - 1.0 mile
  • Nairobi Hospital - 3 min drive - 1.4 miles
  • Royal Nairobi Golf Club - 4 min drive - 1.4 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 14 min drive

Restaurants

  • ‪Alfajiri - ‬5 min walk
  • ‪Artcaffe-Kileleshwa - ‬14 min walk
  • ‪Jabu - ‬9 min walk
  • ‪Connect Coffee - ‬11 min walk
  • ‪Coco Jambo Denis Pritt - ‬12 min walk

About this property

Palacina The Residence & The Suites

5-star luxury hotel in Kilimani
Palacina The Residence & The Suites offers its guests an indoor pool, an outdoor pool, a steam room, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 3 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Palacina The Residence & The Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 28 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Palacina The Residence & The Suites offers 28 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body wraps.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • No elevator
  • Phone accessibility kit
  • Tile flooring in room
  • Visual fire alarm

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop
  • Toaster
  • Toaster oven
  • Wet bar

More

  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Portable fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palacina The Residence & The Suites

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

How close is Palacina The Residence & The Suites to the airport?

Palacina The Residence & The Suites is 3.9 mi (14-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Palacina The Residence & The Suites?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Palacina The Residence & The Suites on Dec 11, 2025 start from $215.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palacina The Residence & The Suites have an airport shuttle?

Palacina The Residence & The Suites offers an airport shuttle 24 hours a day, on request, for a charge of USD 50.00 per vehicle, one-way.

Does Palacina The Residence & The Suites offer free breakfast?

Palacina The Residence & The Suites does not offer free breakfast.

Is there a casino at Palacina The Residence & The Suites?

No, there is no casino at this hotel, but Lucky 8 Casino (3-min drive) is nearby.

What time is check-in at Palacina The Residence & The Suites?

Check-in start time: noon; Check-in end time: 11:00 PM.

Is there free parking at Palacina The Residence & The Suites?

This hotel offers free self parking.

Does Palacina The Residence & The Suites have a pool?

Palacina The Residence & The Suites features an indoor pool and an outdoor pool.

Does Palacina The Residence & The Suites have a restaurant?

Palacina The Residence & The Suites is home to Palacina Bistro, which features international cuisine and light fare.

Does Palacina The Residence & The Suites have a spa?

This hotel doesn't have a spa, but it does offer body wraps, mani/pedis, and Swedish massages.

How close is Palacina The Residence & The Suites to downtown Nairobi?

Palacina The Residence & The Suites is 2.1 mi away from Nairobi.

Reviews

Palacina The Residence & The Suites Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 145 out of 180 reviews
Rating 8 - Good. 22 out of 180 reviews
Rating 6 - Okay. 7 out of 180 reviews
Rating 4 - Poor. 2 out of 180 reviews
Rating 2 - Terrible. 4 out of 180 reviews

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Nadia

Beautiful property
Stayed 3 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little piece of paradise in the big city

The hotel is beautiful and our room was lovely. We had a great king size canopy bed with nice linens and mosquito netting. We also had a living room and balcony overlooking a lush garden. The restaurant is nicely appointed but lacks a bit for lunch and dinner, however the breakfast is quite good with so many fresh fruits and made to order omelets. Very nice and safe location.
Room
Expresso martini
The indoor pool
Stayed 4 nights in Aug 2025

10/10 Excellent

KennethL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in all aspects if anything was needed or if there was any problem they were on the job wuickly to remedy the situation... great place to stay..
Stayed 10 nights in Jul 2025

10/10 Excellent

Rohit, Jupiter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a safe area of Nairobi It is tastefully decorated with large well decorated rooms. The staff was proper I will stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph, Auburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph, Auburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very friendly staff, quiet area. I would highly recommend this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah Yarbrough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Great accommodation, Great service, Great food!!!
Stayed 1 night in May 2025

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah Yarbrough

Liked: Cleanliness, property conditions & facilities, room comfort
Outstanding Guest services from EVERYONE. The entire staff was polite, attentive, helpful, beautiful smiles. They provided information as needed, directions, suggestions and anything else We needed. They accommodations were wonderful, access to food, transportation was only a few steps away. I felt relaxed and very happy & safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Titus

Liked: Cleanliness, amenities, property conditions & facilities
Exquisite!
Stayed 2 nights in May 2025

8/10 Good

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Hugh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely quiet oasis
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, convenient modern suites

Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facility with excellent service

We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
Stayed 8 nights in Dec 2024

10/10 Excellent

Caron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tropical oasis in middle of Nairobi

Amazing condo/ hotel! Beautifully decorated
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Property conditions & facilities

Relax into Nairobi at Paladins

Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nairobi’s ONLY hidden GEM!
Stayed 1 night in Nov 2024

10/10 Excellent

Rakesh, Cambridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, impeccably helpful and polite staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Stayed 8 nights in Sep 2024