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JW Marriott Hotel Nairobi

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Photo gallery for JW Marriott Hotel Nairobi

A modern hotel lobby with a central water feature and a sign reading "JW MARRIOTT".
Creator video - submitted by Bee Mehmel
A rooftop pool area with lounge chairs, umbrellas, and outdoor seating.
A modern hotel room with a sofa, coffee table, armchair, and dining table. A large window offers a city view.
A modern hotel lobby with a central fountain, a wooden ceiling, and a large glass entrance.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Air conditioning

Explore the area

View in a map
Chiromo Lane, Westlands, Nairobi, 800
  • Place, University of Nairobi
    ‪8 min walk‬
  • Place, Nairobi National Museum
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 1 King Bed, City View

A modern hotel room with a bed, a desk with a laptop, a TV, and a bookshelf.

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

A modern hotel room with a sofa, two armchairs, a coffee table, and a view of the city through large windows.

Executive Suite, 1 Bedroom, City View

  • City view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A modern hotel room with a large bed, a seating area, a TV, and a city view.

Standard Room

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Smoking, City View

A modern hotel room with a large bed, a sofa, a small table, and a nightstand. The room has a large window offering a city view.

Junior Suite, 1 Bedroom, Smoking, City View

  • City view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

A modern kitchen with a marble countertop, pendant lights, and a city view.

Apartment, 1 Bedroom, City View

  • City view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A modern kitchen with a round dining table, light-colored chairs, and a built-in microwave.

Apartment, 2 Bedrooms

  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, City View

A hotel room with a large bed, a chair, a nightstand with a radio, and a view of the city through large windows.

Apartment, 3 Bedrooms, City View

  • City view
  • 2110 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

View all photos for Club Room, 2 Double Beds, City View

A modern hotel room with two large beds, a view of the city, and a balcony with a chair.

Club Room, 2 Double Beds, City View

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

A modern hotel room with two large beds, a view of the city, and a balcony with a chair.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

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  • Pool
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9.4 out of 10, Exceptional, 150 reviews
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About the neighborhood

Nairobi

Westlands stay.With a stay at this Westlands hotel, you'll be within half a mile (1 km) of Nairobi National Museum and 2 miles (3 km) of Sarit Centre. Westgate Shopping Mall and National Archives are also within 3 miles (5 km).

What's nearby

  • University of Nairobi - 8 min walk - 0.5 miles
  • Nairobi National Museum - 8 min walk - 0.5 miles
  • Sarit Centre - 17 min walk - 0.9 miles
  • Kenya National Theatre - 20 min walk - 1.1 miles
  • Westgate Shopping Mall - 2 min drive - 1.2 miles

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 29 min drive

Restaurants

  • ‪Myna - ‬4 min walk
  • ‪Mr. Pang - ‬3 min walk
  • ‪Mughal Indian Cuisine - ‬1 min walk
  • ‪Hudson Tavern Bar & Grill - ‬3 min walk
  • ‪Milan Kenya - ‬5 min walk

About this property

JW Marriott Hotel Nairobi

4.5-star luxury hotel near Nairobi National Museum, connected to a shopping center
JW Marriott Hotel Nairobi offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 18299 square feet (1700 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury JW Marriott Hotel Nairobi. Self parking and valet parking are free.

This 4.5-star Nairobi hotel is smoke free.

  • 366 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 18299 sq ft of conference space
  • 1700 sq m of conference space
  • Built in 2024
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
JW Marriott Hotel Nairobi offers 366 air-conditioned accommodations with minibars and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding. Cribs/infant beds (complimentary) are also available.
Spa by JW has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Nairobi

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, cash, mobile payments, and M-Pesa. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jw Marriott Nairobi Nairobi

Jw Marriott Hotel Nairobi Hotel

Jw Marriott Hotel Nairobi Nairobi

Jw Marriott Hotel Nairobi Hotel Nairobi

Frequently asked questions

How close is JW Marriott Hotel Nairobi to the airport?

JW Marriott Hotel Nairobi is 4.4 mi (17-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Hotel Nairobi?

As of Sep 10, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Nairobi on Sep 26, 2026 start from $288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Hotel Nairobi have an airport shuttle?

Airport shuttle services are not available at JW Marriott Hotel Nairobi.

Does JW Marriott Hotel Nairobi offer free breakfast?

JW Marriott Hotel Nairobi does not offer free breakfast.

Is there a casino at JW Marriott Hotel Nairobi?

No, there is no casino at this hotel, but Lucky 8 Casino (7-min drive) is nearby.

What time is check-in at JW Marriott Hotel Nairobi?

Check-in begins at 3:00 PM.

Is there free parking at JW Marriott Hotel Nairobi?

This hotel offers free self parking and valet parking.

Does JW Marriott Hotel Nairobi have a pool?

JW Marriott Hotel Nairobi features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does JW Marriott Hotel Nairobi have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine and light fare.

Does JW Marriott Hotel Nairobi have a spa?

Pamper yourself with a day at Spa by JW, where you can enjoy detox wraps, deep-tissue massages, and facials.

How close is JW Marriott Hotel Nairobi to downtown Nairobi?

JW Marriott Hotel Nairobi is 1.8 mi away from Nairobi.

JW Marriott Hotel Nairobi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 117 out of 131 reviews
Rating 8 - Good. 7 out of 131 reviews
Rating 6 - Okay. 4 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, latest technology in hospitality and nice ambience
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
This hotel is outstanding. Beautiful rooms, nicely located, and fantastic food.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

sabiqah

Liked: Cleanliness, staff & service, amenities
Superb stay!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Noluthando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JW Marriott is a perfect home away from home in Nairobi. Am never staying anywhere else when in Nairobi.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Noluthando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JE Marriott Nairobi is the best place to stay at in Nairobi. Affordable luxury coupled with superb service. Their breakfast is also sublime.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very welcoming and very helpful! I have recently stayed at The Marriott in Amsterdam but Nairobi has exceeded my expectations! Absolutely fantastic!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and incredible experience! The Masai women dressed me up in Masai attire which looked incredible!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Kenyan hospitality!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

oya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jamal Eddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh. The cassava was horrible though
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

OLUWAKAYODE

Liked: Cleanliness, staff & service, amenities
Clean room, responsive staff and great amenities
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Bård Marsdal

Liked: Cleanliness, amenities
Amazing hotel. Pure class to everything. Love the level of soundproofing in the rooms. Great breakfast, good restaurants and the pool area is sweet. Great gym as well
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in all areas (gym, spa, restaurants, reception) and the bed was very comfy.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

castro

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Rooms, service, location is excellent
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

neal

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe hotel; akin to Fort Knox! A beautiful property with a gorgeous pool and terrific exercise room. Very friendly staff. Breakfast was fabulous!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Lakenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great for business
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pretty hotel
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Roger

Very good
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great service! Staff is very friendly and helpful.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025