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Mercure Nairobi Upper Hill

4.0 star property
Eco-certified Art Deco hotel in Upper Hill

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Photo gallery for Mercure Nairobi Upper Hill

Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; pool views
Meeting facility
Exterior
Breakfast, lunch, dinner served; pool views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
Longhorn Road Off Kilimanjaro Avenue, Upperhill, Nairobi, 00000
  • Place, Uhuru Park
    ‪13 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪3 min drive‬
  • Place, Yaya Centre
    ‪5 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Classic Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Nairobi

Upper Hill stay.Your stay at this Upper Hill hotel places you within 2 miles (3 km) of Uhuru Park and Kenya Railway Golf Club. Nairobi Hospital and Nyayo National Stadium are also within 2 miles (3 km).

What's nearby

  • Uhuru Park - 13 min walk - 0.7 miles
  • Nairobi Hospital - 20 min walk - 1.1 miles
  • Kenyatta International Convention Centre - 3 min drive - 1.6 miles
  • University of Nairobi - 3 min drive - 1.6 miles
  • Yaya Centre - 5 min drive - 2.3 miles

Getting around

  • Syokimau Station - 23 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 25 min drive

Restaurants

  • ‪friends bar and restaurant - ‬16 min walk
  • ‪Java KMA - ‬12 min walk
  • ‪Art Caffe - Britam Tower - ‬6 min walk
  • ‪Bonds Garden Restaurant - ‬8 min walk
  • ‪Dala lounge and grill - ‬14 min walk

About this property

Mercure Nairobi Upper Hill

Eco-certified Art Deco hotel in Upper Hill
There's a restaurant on site. WiFi is free in public spaces. Business amenities include meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 5813 square feet (540 square meters) and includes conference space. An area shuttle within 200 kilometers and an airport shuttle (available 24 hours) are available for a fee. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the eco-certified Mercure Nairobi Upper Hill. Self parking is free.

This Art Deco Nairobi hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 5813 sq ft of conference space
  • 540 sq m of conference space
  • Built in 2015
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Mercure Nairobi Upper Hill offers 44 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (USD 2.50 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • A restaurant

Things to do

  • Pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator (47 inch wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)

Room amenities

Entertainment

  • 42-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Nairobi Upper Hill

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 3740 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 per person
  • Fee for wired internet in public areas: USD 2.5 per day (rates may vary)
  • Airport shuttle fee: USD 35 per person (one-way)
  • Rollaway bed fee: USD 3740 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Hotel Nairobi
Crowne Plaza Nairobi
Nairobi Crowne Plaza Hotel

Frequently asked questions

How close is Mercure Nairobi Upper Hill to the airport?

Mercure Nairobi Upper Hill is 2.4 mi (10-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Nairobi Upper Hill?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Mercure Nairobi Upper Hill on Oct 7, 2025 start from $100.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Nairobi Upper Hill have an airport shuttle?

Mercure Nairobi Upper Hill offers an airport shuttle 24 hours a day, on request, for a charge of USD 35 per person, one-way.

Does Mercure Nairobi Upper Hill offer free breakfast?

Free breakfast isn’t provided at Mercure Nairobi Upper Hill, but buffet breakfast is offered for a fee of USD 30 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Mercure Nairobi Upper Hill?

No, there is no casino at this hotel, but Lucky 8 Casino (6-min drive) is nearby.

What time is check-in at Mercure Nairobi Upper Hill?

Check-in begins at 2 PM.

Is there free parking at Mercure Nairobi Upper Hill?

This hotel offers free self parking.

Does Mercure Nairobi Upper Hill have a pool?

Yes, there's a pool.

Does Mercure Nairobi Upper Hill have a restaurant?

Mercure Nairobi Upper Hill is home to Kahawa restaurant, which features pool views and al fresco dining.

Does Mercure Nairobi Upper Hill have a spa?

There are no spa services available at this hotel.

How close is Mercure Nairobi Upper Hill to downtown Nairobi?

Mercure Nairobi Upper Hill is 0.6 mi away from Nairobi.