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Cloud Hotel & Suites

4.0 star property
4-star hotel near United Nations Office at Nairobi, connected to a shopping center

Choose dates to view prices

Photo gallery for Cloud Hotel & Suites

Exterior
View from room
Suite | Living area | LCD TV, iPod dock
Banquet hall
Rainfall showerhead, free toiletries, hair dryer, slippers
Reviews
7.0

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included

Explore the area

Map
Corner of 4th Parklands and Masari Road, Nairobi, 00100
  • Popular LocationThe Aga Khan University Hospital14 min walk
  • Popular LocationThe Sarit Centre4 min drive
  • Popular LocationUnited Nations Office at Nairobi8 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)33 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

9.5/10 Exceptional
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, soundproofing

Executive Suite

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, soundproofing

Suite

10/10 Exceptional
  • 301 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Best Western Plus Meridian Hotel
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (1000)
The price is $69
per night
$82 total
includes taxes & fees
Jun 15 - Jun 16
Best Western Plus Meridian Hotel

About the neighborhood

Nairobi

Parklands stay.At this Parklands hotel, you'll be steps from Diamond Plaza II and within a 15-minute walk of Aga Khan University Nairobi. The Aga Khan University Hospital and Oshwal Religious Centre are also within 2 miles (3 km).

What's nearby

  • The Aga Khan University Hospital - 14 min walk
  • University of Nairobi - 3 min drive
  • The Sarit Centre - 4 min drive
  • Kenyatta International Convention Centre - 6 min drive
  • United Nations Office at Nairobi - 8 min drive

Getting around

  • Syokimau Station - 31 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive

Restaurants

  • Maru Bhajias - 2 min walk
  • Parklands 2nd Avenue - 8 min walk
  • Red Ginger - 7 min walk
  • Pizza corner - cafe and grill - 16 min walk
  • Java House - Aga Khan University Hospital - 11 min walk

About this property

Cloud Hotel & Suites

4-star hotel near United Nations Office at Nairobi, connected to a shopping center
Cloud Hotel & Suites offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Cloud Hotel & Suites also features concierge services, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 39 guestrooms or units
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Cloud Hotel & Suites offers 39 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, Russian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)

Room amenities

Entertainment

  • iPod dock
  • LCD TV with premium satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cloud Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Contactless check-in is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cloud Hotel Nairobi
Cloud Nairobi
Cloud Hotel & Suites Hotel
Cloud Hotel & Suites Nairobi
Cloud Hotel & Suites Hotel Nairobi

Frequently asked questions

How close is Cloud Hotel & Suites to the airport?

Cloud Hotel & Suites is 5.2 mi (22-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Cloud Hotel & Suites?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Cloud Hotel & Suites on Jun 14, 2024 start from $60.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cloud Hotel & Suites have an airport shuttle?

Cloud Hotel & Suites offers an airport shuttle 24 hours a day, on request, for a charge of USD 30 per vehicle, one way.

Does Cloud Hotel & Suites offer free breakfast?

Free breakfast isn’t provided at Cloud Hotel & Suites, but buffet breakfast is offered for a fee of USD 9 per person.

Is there a casino at Cloud Hotel & Suites?

No, there is no casino at this hotel, but Lucky 8 Casino (10-min drive) is nearby.

What time is check-in at Cloud Hotel & Suites?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at Cloud Hotel & Suites?

This hotel offers free self parking.

Does Cloud Hotel & Suites have a pool?

Cloud Hotel & Suites features an indoor pool and an outdoor pool.

Does Cloud Hotel & Suites have a restaurant?

Yes, there is a restaurant on site.

Does Cloud Hotel & Suites have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy and deep-tissue massages.

How close is Cloud Hotel & Suites to downtown Nairobi?

Cloud Hotel & Suites is 2.4 mi away from Nairobi.

Cloud Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 81 reviews" "
Rating 8 - Good. 31 out of 81 reviews" "
Rating 6 - Okay. 9 out of 81 reviews" "
Rating 4 - Poor. 10 out of 81 reviews" "
Rating 2 - Terrible. 12 out of 81 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Abdiyare

Disliked: Staff & service, property conditions & facilities
Very bad
Stayed 1 night in Feb 2024

8/10 Good

Kathryn

Stayed 2 nights in Jan 2024

4/10 Poor

Cassandra

Disliked: Staff & service, property conditions & facilities
I would not stay there again at that price
Stayed 1 night in Nov 2023

10/10 Excellent

Arifa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2023

2/10 Terrible

Taylor

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our hotel room was extremely small, and the beds felt like box springs. Not to mention their was a party going on upstairs in the banquet hall that went until 3 in the morning. So no sleep from all the noise and bad beds. The pool and jacuzzi was filthy. The hotel was also hard to find as it is inside a shopping mall on the top floor.

4/10 Poor

Michael

Stayed 2 nights in Jul 2023

10/10 Excellent

Rick

Stayed 6 nights in Feb 2023

2/10 Terrible

Joanne, conyers

Traveled with group
Disliked: Cleanliness, property conditions & facilities
It was inside a rundown plaza mall. Trash everywhere. The hotel was dated. The walls in the room were dirty, the towels were old and material raveling apart. The beds were very hard. The room was very tight. There was bugs. I checked in at 8:30 pm and checked out within an hour. I rebooked at the Hilton hotel. Could not take the smell and the area didn’t feel safe. The pictures on expedia doesn’t look the same as the hotel.
Stayed 4 nights in Jun 2023

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023