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Cloud Hotel & Suites

4.0 star property
4-star hotel in Parklands, connected to a shopping center

Choose dates to view prices

Photo gallery for Cloud Hotel & Suites

Breakfast, lunch served; local and international cuisine, pool views
View from room
Bar (on property)
Premium bedding, in-room safe, desk, soundproofing
Business center

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Air conditioning
  • Breakfast available
  • Room service

Explore the area

View in a map
Corner of 4th Parklands and Masari Road, Nairobi, 00100
  • Place, Diamond Plaza II
    ‪1 min walk‬
  • Place, The Aga Khan University Hospital
    ‪8 min walk‬
  • Place, Aga Khan University Nairobi
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, soundproofing

Executive Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double or Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, soundproofing

Suite

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nairobi

Parklands stay.At this Parklands hotel, you'll be steps from Diamond Plaza II and within a 15-minute walk of Aga Khan University Nairobi. The Aga Khan University Hospital and Oshwal Religious Centre are also within 2 miles (3 km).

What's nearby

  • Diamond Plaza II - 1 min walk - 0.1 miles
  • The Aga Khan University Hospital - 8 min walk - 0.5 miles
  • Aga Khan University Nairobi - 13 min walk - 0.7 miles
  • University of Nairobi - 3 min drive - 1.4 miles
  • Sarit Centre - 4 min drive - 1.4 miles

Getting around

  • Syokimau Station - 33 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 35 min drive

Restaurants

  • ‪Java House - Aga Khan University Hospital - ‬11 min walk
  • ‪Red Ginger - ‬7 min walk
  • ‪Hashmi’s Bbq - ‬1 min walk
  • ‪Parklands 2nd Avenue - ‬8 min walk
  • ‪Shangrila - ‬1 min walk

About this property

Cloud Hotel & Suites

4-star hotel in Parklands, connected to a shopping center
Cloud Hotel & Suites offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Cloud Hotel & Suites also features concierge services, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 39 guestrooms or units
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Cloud Hotel & Suites offers 39 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cloud Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cloud Hotel Nairobi
Cloud Nairobi
Cloud Hotel & Suites Hotel
Cloud Hotel & Suites Nairobi
Cloud Hotel & Suites Hotel Nairobi

Frequently asked questions

How close is Cloud Hotel & Suites to the airport?

Cloud Hotel & Suites is 5.1 mi (22-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Cloud Hotel & Suites?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Cloud Hotel & Suites on Dec 8, 2025 start from $47.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cloud Hotel & Suites have an airport shuttle?

Cloud Hotel & Suites offers an airport shuttle 24 hours a day, on request, for a charge of USD 30 per vehicle, one way.

Does Cloud Hotel & Suites offer free breakfast?

Free breakfast isn’t provided at Cloud Hotel & Suites, but buffet breakfast is offered for a fee of USD 9 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Cloud Hotel & Suites?

No, there is no casino at this hotel, but Lucky 8 Casino (10-min drive) is nearby.

What time is check-in at Cloud Hotel & Suites?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at Cloud Hotel & Suites?

This hotel offers free self parking.

Does Cloud Hotel & Suites have a pool?

Cloud Hotel & Suites features an indoor pool and an outdoor pool.

Does Cloud Hotel & Suites have a restaurant?

Yes, there is a restaurant on site.

Does Cloud Hotel & Suites have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages and aromatherapy.

How close is Cloud Hotel & Suites to downtown Nairobi?

Cloud Hotel & Suites is 2.4 mi away from Nairobi.