6/10 Aceptable
Alicia A.
6 dic. 2025
Le gustó: Limpieza
Pros-the house is great! Plenty of space for everyone to spread out. Love that there are two master bedrooms on different levels, along with a living room on each floor. Very close to the beach, easy walk. Close to shopping and restaurants. Probably one of the cleanest rental homes I have ever been to. Cons-really the cons have nothing to do with the rental or the owners. The problem is the rental company. On vrbo it indicates that check in is 3 pm and check out 11 am. However, according to the rental company the check in time is 4-6 pm and checkout is 10am. I mentioned to the reality company the discrepancy and they were less than accommodating about this. Also, when you check into the home, every television indicates that the checkout time is 11 am. I have screen shots of both of these things and shared it with the rental company. They indicate that it’s not their fault that there is a misinformation because you signed a contract stating the times.I asked if it was possible to get a guaranteed check in time of 4 pm as we were all coming from different directions and needed a definite check in time.I was told I could pay 100 for an early check in time.I did not want to check in early, just wanted a confirmed check in time of 4pm.I should not be required to pay extra for that. I have rented homes in numerous countries with numerous different reality companies and have never had a rolling check in time. Also, power went out and reality company wanted me to call to report It
Alicia A.
Se hospedó 9 noches en noviembre de 2025