4/10 Poor
Emily P.
May 31, 2025
Liked: Cleanliness
Our stay at Kay’s coastal cottage
Our stay at Kay’s Coastal Cottage didn’t quite meet our expectations. While Janet was responsive when I had questions, there were some issues that affected our experience.We rented the golf cart for 250, as listed on the website, but its condition was disappointing. The back tire was flat and needed air, the axle appeared damaged causing it to drive crooked, and it lacked headlights and turn signals. I reached out to Janet about these problems, and she said a handyman would come to take a look—but he never showed up. Unfortunately, we received a violation from the community security guard due to the missing lights and signals. When I shared the violation photo with Janet, her response felt dismissive and she questioned why we didn’t have the lights off (even though there were none).The propane tank was also only partially full. Midway through grilling, it ran out, which was frustrating. Additionally, the house didn’t come with any extras like beach chairs or umbrellas, which would have been a nice touch.That said, the cottage itself was clean with just a bit of sand inside—nothing major. The location is excellent, just a short walk to the beach. Janet also left us a brand new pack of sheets, which we appreciated.Overall, we enjoyed parts of our stay and would consider booking again if the golf cart and a few other details were addressed.
Emily P.
Stayed 4 nights in May 2025