Grand Cantalagua Hotel Morelia, BW Signature Collection

4.0 star property
4-star family-friendly hotel near Morelia Convention Center, connected to a shopping center

Choose dates to view prices

Photo gallery for Grand Cantalagua Hotel Morelia, BW Signature Collection

Ballroom
Breakfast, lunch, dinner served; international cuisine
Lobby
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Spa

Explore the area

View in a map
Av Ventura Puente Esq Camelina, Morelia, MICH, 58070
  • Place, Morelia Convention Center
    ‪3 min walk‬
  • Place, Benito Juarez Zoo
    ‪12 min walk‬
  • Place, Morelia Cathedral
    ‪4 min drive‬
  • Airport, Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪29 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(95 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Morelia

Heart of Morelia.With a stay at this Félix Ireta hotel, you'll be steps from José María Morelos Theater and Morelia Convention Center. Also, Orquidario is within half a mile (1 km) and Benito Juarez Zoo is within 2 miles (3 km).

What's nearby

  • Morelia Convention Center - 3 min walk - 0.2 miles
  • Benito Juarez Zoo - 12 min walk - 0.7 miles
  • Morelia Aqueduct - 4 min drive - 1.7 miles
  • Morelia Cathedral - 4 min drive - 2.2 miles
  • Paseo Altozano Mall - 4 min drive - 2.6 miles

Getting around

  • General Francisco Mujica Intl. Airport (MLM) - 39 min drive

Restaurants

  • ‪Las Trojes Restaurant Bar - ‬9 min walk
  • ‪Best Western Plus Gran Hotel Morelia - ‬1 min walk
  • ‪Cocol Restaurante Bistró - ‬6 min walk
  • ‪La Guelaguetza Taqueria - ‬5 min walk
  • ‪Vainilla Chocolate - ‬5 min walk

About this property

Grand Cantalagua Hotel Morelia, BW Signature Collection

4-star family-friendly hotel near Morelia Convention Center, connected to a shopping center
Grand Cantalagua Hotel Morelia, BW Signature Collection offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Grand Cantalagua Hotel Morelia, BW Signature Collection. Parking is available for a fee.

This 4-star Morelia hotel is smoke free.

  • 253 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Cantalagua Hotel Morelia, BW Signature Collection offers 253 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Morelia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (MXN 25 per stay)
  • Uncovered valet parking on site (MXN 25 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 295 to 359 for adults and MXN 148 to 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 290.0 per day.
  • Cribs (infant beds) are available for MXN 200.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 295 to 359 for adults, and MXN 148 to 180 for children
  • Self parking fee: MXN 25 per stay
  • Uncovered valet parking fee: MXN 25 per stay
  • Crib (infant bed) fee: MXN 200.0 per day
  • Rollaway bed fee: MXN 290.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gran Hotel Morelia
Best Western Morelia
Best Western Plus Gran Hotel
Best Western Plus Gran Hotel Morelia
Best Western Plus Gran Morelia
Best Western Plus Morelia
Gran Hotel Morelia
Hotel Best Western Morelia
Hotel Best Western Plus Morelia
Morelia Gran Hotel
Best Western Plus Gran Hotel Morelia
Grand Cantalagua Hotel Morelia BW Signature Collection
Grand Cantalagua Hotel Morelia, BW Signature Collection Hotel
Grand Cantalagua Hotel Morelia, BW Signature Collection Morelia

Frequently asked questions

How close is Grand Cantalagua Hotel Morelia, BW Signature Collection to the airport?

Grand Cantalagua Hotel Morelia, BW Signature Collection is 19.9 mi (39-min drive) away from the General Francisco Mujica Intl. Airport (MLM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Cantalagua Hotel Morelia, BW Signature Collection?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Grand Cantalagua Hotel Morelia, BW Signature Collection on Sep 26, 2025 start from $81.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection have an airport shuttle?

Airport shuttle services are not available at Grand Cantalagua Hotel Morelia, BW Signature Collection.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection offer free breakfast?

Free breakfast isn’t offered at Grand Cantalagua Hotel Morelia, BW Signature Collection, but buffet breakfast is offered for a fee of between MXN 295 and 359 for adults, MXN 148 and 180 for children. It's available every day from 6:30 AM to noon.

Is there a casino at Grand Cantalagua Hotel Morelia, BW Signature Collection?

No, there is no casino at this hotel, but Arenia Casino (5-min drive) is nearby.

What time is check-in at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Free parking is not available at this hotel. Self parking is available for MXN 25 per stay, and valet parking for MXN 25 per stay.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection have a pool?

Grand Cantalagua Hotel Morelia, BW Signature Collection features an outdoor pool.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection have a restaurant?

Grand Cantalagua Hotel Morelia, BW Signature Collection is home to Camelinas, which features international cuisine and brunch.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Grand Cantalagua Hotel Morelia, BW Signature Collection to downtown Morelia?

Grand Cantalagua Hotel Morelia, BW Signature Collection is 1.7 mi away from Morelia.

Grand Cantalagua Hotel Morelia, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 993 out of 1493 reviews
Rating 8 - Good. 322 out of 1493 reviews
Rating 6 - Okay. 101 out of 1493 reviews
Rating 4 - Poor. 40 out of 1493 reviews
Rating 2 - Terrible. 37 out of 1493 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Angelica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice, and the pool view from our room was a great touch. Still, a few things fell short. Check-in felt rushed and not very welcoming. I didn’t receive the wine or room upgrade that comes with my Expedia Gold status. The shower had great water pressure, but the drain was slow and caused water to pool. After a long travel day, I didn’t feel up to asking for the missing perks, but I expected a bit more attention to detail.
Stayed 1 night in Jun 2025

4/10 Poor

Cristina

Traveled with family
Disliked: Property conditions & facilities

Baños /toilets con problems en dos habitaciones

Nos dieron la habitacion 430 , el baño se inundo, nos cambiaron a la habitacion 441 movimo todo y el cuarto estaba sucio y el baño se voivio a inundar , nos cambiaron 451 . Por fin la habitacion estaba bien. Pero no nos dieron una disculpa ni nada. Cabe mencionar q nos cambiaron a la 1 am y después a las 2 am. No dormimos mucho debido a los problemas con el baño en dos ocasiones .
Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo, Zihuatanejo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean great staff
Stayed 2 nights in Jun 2025

8/10 Good

diego

Liked: Cleanliness
Esta bien. Esta en una zona algo alejada del centro. Pero está entre lo que parece ser la zona rica y el centro. Asi que estás alejado de la parte de Morelia donde vive la gente que va a trabajar a esa área.
Stayed 2 nights in May 2025

8/10 Good

Alejandro

Stayed 1 night in May 2025

4/10 Poor

Lilia

Disliked: Cleanliness, amenities, property conditions & facilities
very old furniture, poor looking drapes, the two reception people were not very inviting either
Stayed 2 nights in May 2025

6/10 Okay

Alicia, Los Angeles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Rooms were spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Marisol

Stayed 1 night in May 2025

8/10 Good

roberto, MELROSE PARK

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cantalagua Morelia is nice property in the heart of the park is quite silent if you don’t want any noise and very well taking care
Stayed 2 nights in May 2025

8/10 Good

Laura Diaz

Stayed 3 nights in May 2025

10/10 Excellent

roberto, MELROSE PARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cantalagua is a pleasant surprise the hotel is isolated in a forest area inside the park, although is an old property is very well taking care, the personnel is very friendly breakfast is a little bit expensive but is decent I will return to Cantalagua
Stayed 2 nights in May 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly, I liked how clean our room was when we came in and I really enjoyed the variety of the breakfast options that they have. Will come again soon.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet is really good
Stayed 1 night in Apr 2025

10/10 Excellent

Ramiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Stayed 3 nights in Apr 2025

10/10 Excellent

Ayodele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly & helpful. Beautiful facility & grounds. Clean room & comfy bed & plentiful pillows. A/C was a plus. No washcloths were provided but we received 2 towels. Hot shower with good water pressure. We will definitely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

VERONICA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE PLACE

SERVICE WAS NICE, ROOM VERY CONFORTABLE THE VIEW AMAZING!! JUST THE POOL WAS DIRTY BECAUSE IT IS AN SMALL POOL OVERCROWDED BUT EVERYTHING WAS REALLY GOOD
Stayed 1 night in Apr 2025

10/10 Excellent

Oswaldo

Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

I was so impressed with this place. It was clean and comfortable and all the staff were incredibly friendly. Fantastic value for the fair price. If I go back to Morelia, Im definitely staying here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Gerardo Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bonito con buenas instalaciones, lo único que deberían de tener alguna política para reservar las Canchas de tenis, ya que un huésped que llegó un día antes reservó las Canchas todos los días y todo el día y ni las ocupaban y tampoco las liberaban
Stayed 2 nights in Mar 2025

4/10 Poor

Eugenio, Coral Gables

Traveled with partner
The hotel is under new admininistration, and the improvements are taking long time to be seen. Expedia status not even acknowledged
Stayed 1 night in Apr 2025

10/10 Excellent

Eduwiges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Luciano

Traveled with family
Liked: Cleanliness, staff & service
Hotel feels outdated, elevators were terrible..extremely slow. Food is amazing thought, best part about this hotel is the diner and amazing food they serve. This is not included in price. Mxn 280 per person
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Mar 2025