4/10 Malo
Joanna V., Mayfield , Graves County
21 ago. 2025
No le gustó: Limpieza
We chose this location as opposed to beachfront which we have always stayed, because of the freedom of the two golfcarts pictured on the front page of add in addition to house. In fact, they were beautifully parked in front of the house. Very appealing to the eye. The day before our arrival, we received a call from the managing company that one golfcart was having issues with battery, and was told it was at the shop and should have update In a day or two. That following Monday morning they would actually call me with update. In the meantime, the floors had not been cleaned. A dead rat laid right outside the patio and another laid decomposing about a foot from the patio. There were dead bugs in corner of dining room among other things. We never got a call. So I had to call the office to get any updates. We had two families, our kids and grandkids here and one family flew in. One reason we needed two golfcarts but after many repeated conversations over entire week and being very clear about getting updates, one I should never have to call around leaving messages on my vacation, we managed to clean the house ourselves and never received another call about golfcart in shop. we will never go back to this location, nor will we deal with this property management company. We paid alot of money for 5 night stay and the service was awful and the pictures and advertised falsely. We love the area and will be back but not this house or the management. We deserve compensation
Joanna V.
Se hospedó 5 noches en julio de 2025