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W Mexico City

5.0 star property
5-star luxury hotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for W Mexico City

A modern lounge with a curved sofa, a round table, and a city view through large windows.
A modern hotel lobby with a curved seating area, a bar, and large windows offering a city view.
A modern lounge with a curved sofa, a glass-top table, and a city view.
A modern hotel room with a circular bed, a large window with a city view, a minibar, and a seating area with a view.
A modern hotel with a glass facade, multiple balconies, and a prominent 'W' logo.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
Campos Eliseos 252, Chapultepec, Mexico City, 11560
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Auditorio Nacional
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a seating area.

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a seating area.

Superior Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a seating area.

Premier Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom, City View, Corner

A modern hotel room with a neatly made bed, a desk with a lamp, and a large window with a view.

Premier Suite, 1 Bedroom, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner (urban)

A modern hotel room with a large bed, a view of the city, a blue chair, and a small table.

Suite, 1 Bedroom, City View, Corner (urban)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed with Sofa bed, Balcony, City View

A modern hotel room with a large window, a staircase, a dining area, and a sofa.

Penthouse, 1 King Bed with Sofa bed, Balcony, City View

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, Balcony, City View

A cityscape with modern high-rise buildings, a highway, and surrounding greenery.

Penthouse, 1 King Bed, Balcony, City View

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 3

Room

  • Sleeps 3

Room

  • Sleeps 3

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JW Marriott Hotel Mexico City Polanco

Polanco
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,004 reviews
$599 nightly
The price is $716
Aug 13 - Aug 14
Total with taxes and fees
JW Marriott Hotel Mexico City Polanco

About the neighborhood

Mexico City

Polanco stay.At this Polanco hotel, you'll be well placed to visit Paseo de la Reforma and Chapultepec Park, both within a 5-minute walk. Also, Auditorio Nacional is within half a mile (1 km) and Angel of Independence Monument is within 3 miles (5 km).

What's nearby

  • Chapultepec Park - 2 min walk - 0.1 miles
  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Auditorio Nacional - 3 min walk - 0.2 miles
  • National Museum of Anthropology - 14 min walk - 0.8 miles

Getting around

  • Auditorio Station - 8 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬3 min walk
  • ‪InterContinental Club Lounge - ‬2 min walk
  • ‪Living Room Bar - ‬1 min walk
  • ‪Cantina La No. 20 - ‬2 min walk
  • ‪Karisma - ‬3 min walk

About this property

W Mexico City

5-star luxury hotel near Paseo de la Reforma
W Mexico City offers its guests a full-service spa, a health club, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. A sauna, a terrace, and multilingual staff are also featured at the luxury W Mexico City. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Mexico City hotel.

  • 1 building
  • 237 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Built in 2003
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
W Mexico City offers 237 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

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Hyatt Regency Mexico City
Polanco
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,484 reviews
$227 nightly
The price is $271
Aug 29 - Aug 30
Total with taxes and fees
Hyatt Regency Mexico City

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 90 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 640 for adults and MXN 260 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 30-inch TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 640 for adults and MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses some solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

How close is W Mexico City to the airport?

W Mexico City is 10.7 mi (29-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at W Mexico City?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at W Mexico City on Aug 30, 2026 start from $367, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does W Mexico City have an airport shuttle?

Airport shuttle services are not available at W Mexico City.

Does W Mexico City offer free breakfast?

Free breakfast isn’t provided at W Mexico City, but buffet breakfast is offered for a fee of MXN 640 for adults and MXN 260 for children. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at W Mexico City?

No, there is no casino at this hotel.

What time is check-in at W Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at W Mexico City?

Free parking is not available at this hotel. Valet parking is available for MXN 90 per night.

Does W Mexico City have a pool?

W Mexico City does not have a pool.

Does W Mexico City have a restaurant?

W Mexico City is home to Living Room Bar, which features Mexican cuisine.

Does W Mexico City have a spa?

This hotel has a spa, which features aromatherapy, facials, and massages.

How close is W Mexico City to downtown Mexico City?

W Mexico City is 4 mi away from Mexico City.

W Mexico City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 155 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Heber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities
Wonderful kind staff members, great property, excellent location
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and pleasant
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

lee

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Safe. Wonderful amenities. Staff was excellent.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Meera

Liked: Cleanliness, amenities, property conditions & facilities
clean rooms, friendly staff, safe location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!!!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Irfan

Liked: Cleanliness, amenities, property conditions & facilities
Every thing. It is a classy hotel with excellent staff and service
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Benjamin

Disliked: Property conditions & facilities
All look very old, sheets, pillows, towels.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, excellent location, excellent service, excellent restaurants!
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Jeffrey

The property was fine, but the staff and service was awful. It seemed they took every opportunity to
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jasson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

nigel

Liked: Cleanliness, amenities, property conditions & facilities
Super hotel. Lovely staff and breakfast. Great room. Nice little spa. Would definitely stay again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Isidro

Liked: Cleanliness, amenities, property conditions & facilities
Services was great!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jose luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect, nice hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great, hotel is very pretty and the area is very nice
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Amy

Disliked: Property conditions & facilities
Room was old, cold, Outdated. Hallways felt dirty..carpet not clean. Room service was good. fast delivery and fair price. Lobby bar was nice. Convenient location.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

luis

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Everyone was very friendly and willing to help at any time.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is nice and clean. The staff are amazing at making you feel welcome and they’re very attentive.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Shamli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location with easy access to fabulous restaurants and nearby park and attractions. The hotel room was quite spacious for a girls trip. The hotel staff was attentive and pleasurable. They ensured we were supported during our stay. Nice hotel and safe area.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located in a hip, walking friendly and beautiful neighborhood.
Stayed 3 nights in Jun 2025