Aparthotel

Collections by ULIV Palacio

5.0 star property
5-star luxury aparthotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for Collections by ULIV Palacio

Rooftop terrace
Front of property
Premier Apartment | Premium bedding, in-room safe, individually decorated
Shower, rainfall showerhead, hair dryer, bathrobes
Romantic Apartment | Living area | Smart TV, streaming services

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Spa

Explore the area

View in a map
209 Platón Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Antara Polanco
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Room options

Deluxe Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Luxury Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Exclusive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Executive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Family Apartment

  • 92 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds
  • Free WiFi

Premier Apartment

  • 50 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Romantic Apartment

  • 65 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

You may also like

About the neighborhood

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco aparthotel, you'll find Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Auditorio Nacional are also within 2 miles (3 km).

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Antara Polanco - 5 min walk - 0.3 miles
  • Lincoln Park - 8 min walk - 0.5 miles
  • Plaza Polanco - 10 min walk - 0.6 miles
  • Paseo de la Reforma - 13 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Polanco Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Restaurante Palacio - ‬2 min walk
  • ‪Maison Kayser - ‬3 min walk
  • ‪Café de la Escalera - ‬2 min walk
  • ‪Cantina el Palacio - ‬4 min walk
  • ‪Tierra Garat - ‬2 min walk

About this property

Collections by ULIV Palacio

5-star luxury aparthotel near Paseo de la Reforma
Collections by ULIV Palacio offers its guests hot springs, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A rooftop terrace, spa services, and concierge services are also featured at the luxury Collections by ULIV Palacio.

Smoking is allowed in designated areas at this 5-star Mexico City aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 7 levels
  • Terrace on the roof
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Elevator
  • Smoking in designated areas
Collections by ULIV Palacio offers 30 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages. There are hot springs open between noon and 10:00 PM.

Similar properties

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Smart TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: USD 45 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator (47 inch wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district

Things to do

  • Billiards/pool table
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 7 floors
  • Art Deco architecture
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 45 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Hot springs access available from noon to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Utopic Platon By Uliv

UTOPIC Alurea by ULIV

UTOPIC Eclipse by ULIV

UTOPIC Platón by ULIV Aparthotel

UTOPIC Platón by ULIV Mexico City

UTOPIC Platón by ULIV Aparthotel Mexico City

Frequently asked questions

How close is Collections by ULIV Palacio to the airport?

Collections by ULIV Palacio is 11 mi (29-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Collections by ULIV Palacio?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Collections by ULIV Palacio on Jun 6, 2026 start from $196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Collections by ULIV Palacio have an airport shuttle?

Airport shuttle services are not available at Collections by ULIV Palacio.

Does Collections by ULIV Palacio offer free breakfast?

Collections by ULIV Palacio does not offer free breakfast.

Is there a casino at Collections by ULIV Palacio?

No, there is no casino at this aparthotel.

What time is check-in at Collections by ULIV Palacio?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Collections by ULIV Palacio?

Free parking is not available at this aparthotel.

Does Collections by ULIV Palacio have a pool?

Collections by ULIV Palacio does not have a pool.

Does Collections by ULIV Palacio have a spa?

This aparthotel doesn't have a spa, but it does offer Swedish massages.

How close is Collections by ULIV Palacio to downtown Mexico City?

Collections by ULIV Palacio is 4.5 mi away from Mexico City.

Collections by ULIV Palacio Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 172 out of 218 reviews
Rating 8 - Good. 26 out of 218 reviews
Rating 6 - Okay. 9 out of 218 reviews
Rating 4 - Poor. 6 out of 218 reviews
Rating 2 - Terrible. 5 out of 218 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

jose

Liked: Cleanliness
Excelentroom and service
Stayed 1 night in Feb 2026

10/10 Excellent

Jaime

Stayed 1 night in Feb 2026

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, amenities
Great stay, very well maintained and the location was great!!
Stayed 3 nights in Feb 2026

4/10 Poor

Andres

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Disappointing Stay – Not Worth the Price We were very disappointed with our stay at Utopic Platón by ULIV. It was never mentioned anywhere that the unit is located below basement level (minus 2). This is something guests should be clearly informed about. For the price they charge, there are definitely much better options available. The room itself was acceptable, but the overall experience was not. One of the neighbors was smoking marijuana, and the smoke and strong smell came directly into our room on the last night, making it very uncomfortable. The entire building is bare concrete with no proper insulation, so you can hear every movement and noise from other units, very loud and far from relaxing. Overall, far too expensive for what they offer, and we will definitely not return.
Stayed 3 nights in Feb 2026

10/10 Excellent

Harvey

Stayed 2 nights in Feb 2026

10/10 Excellent

Vincent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location
Stayed 3 nights in Feb 2026

4/10 Poor

Fernando Anzures, Santa ana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Jacuzzi was not working and no One responded for it until the end
Stayed 1 night in Feb 2026

10/10 Excellent

Cristina

Liked: Cleanliness, amenities
Limpio , ubicación y servicio atento
Stayed 3 nights in Feb 2026

10/10 Excellent

Juan Pablo, Xalapa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent: service, cleanliness, comfort.
Stayed 1 night in Feb 2026

8/10 Good

Liliane

Liked: Cleanliness, amenities
Staff was very friendly. The location was very good, across the street of a large department store. The apartment was clean and comfortable. The one thing that did bother me is that I could hear the neighbors when they talked as if they were in the same room with me and that apartment, despite having a heating system, was cold. That said, I would recommend it.
Stayed 4 nights in Jan 2026

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, amenities
Location, room and staff were absolutely great! Public parking is about 1/2 mile away. Street parking is very limited has to circle several times. Definitely would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities
Great room
Stayed 6 nights in Jan 2026

10/10 Excellent

Rouzbeh

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Shehbaz

Traveled with family
Liked: Cleanliness, amenities
The room was clean and staff was very friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shehbaz

Stayed 1 night in Jan 2026

10/10 Excellent

martin

Stayed 2 nights in Jan 2026

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness
Location is safe, it’s right across from a designer brand mall. But there’s not much else around worth walking to. There’s no keys! So you need to ring a doorbell every time you get back, sometimes it would take several minutes for security to come to the door. We had a balcony over looking the street and the noise was unbearable. I did not get good sleep- max 3-4 hrs a night due to noise level. Water didn’t get hot enough, elevator is small and slow, and no iron or blow dryer! Basic things that should be included were not. I wouldn’t recommend or stay again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sheetal, trinity

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, clean...spacious, friendly and great safe location across the mall.
Stayed 6 nights in Dec 2025

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, room comfort
Great stay , the aparthotel has spacious rooms , very clean and centrally located
Stayed 4 nights in Jan 2026

10/10 Excellent

Arturo, Santa Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Great location with access to excellent restaurants and shopping areas. The ULIV format is very nice. Good staff as well.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lyne

Stayed 7 nights in Dec 2025

10/10 Excellent

Priya

Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms were clean, and spacious. Small bathroom, but that’s not too bad issue for over all comfortable stay! Very great location.
Stayed 5 nights in Dec 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay here again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Mathieu

Traveled with family
Liked: Amenities, property conditions & facilities
Kitchen was great!
Stayed 3 nights in Dec 2025

10/10 Excellent

NIDIA DENICE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and safe place.
Stayed 3 nights in Nov 2025