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The Sterling Condesa

Property class: 4
4-star hotel near Paseo de la Reforma

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Photo gallery for The Sterling Condesa

A modern building with a wooden floor, large glass doors, and black metal railings.
A modern living room with a dining area, a sofa, and a TV.
A modern kitchen with a dining area, wooden cabinets, a built-in oven, and a large window with a view of greenery.
A staircase with black steps leading up to a landing, surrounded by a stone wall and a planter with various plants.
A modern hotel room with a large bed, a sofa, a coffee table, and a view of the outdoors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
14 C. Agrarismo, Mexico City, CDMX, 11800
  • Place, Avenida Insurgentes
    ‪2 min walk‬
  • Place, Blackberry Auditorium
    ‪5 min walk‬
  • Place, World Trade Center Mexico City
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Loft

A modern bedroom with a large bed, bedside tables, a desk, and a dining area.

Deluxe Loft

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a sofa, two ottomans, and a coffee table. There are two framed artworks on the wall and a window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the outdoors.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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    About the neighborhood

    Mexico City

    Miguel Hidalgo stay.Your stay at this Miguel Hidalgo hotel places you within 2 miles (3 km) of Paseo de la Reforma and World Trade Center Mexico City. Angel of Independence Monument and U.S. Embassy are also within 3 miles (5 km).

    What's nearby

    • Avenida Insurgentes - 2 min walk - 0.1 miles
    • Blackberry Auditorium - 5 min walk - 0.3 miles
    • Mexico Park - 10 min walk - 0.6 miles
    • World Trade Center Mexico City - 15 min walk - 0.8 miles
    • Pepsi Center - 19 min walk - 1.0 mile

    Getting around

    • Chilpancingo Station - 6 min walk
    • Mexico City Fortuna Station - 11 min drive
    • Benito Juarez International Airport (MEX) - 24 min drive

    Restaurants

    • ‪Restaurante Bar Montejo - ‬1 min walk
    • ‪Casa Snoopy - ‬2 min walk
    • ‪Tierra Garat - ‬2 min walk
    • ‪Torikami Café - ‬2 min walk
    • ‪La Cebolla Morada - ‬2 min walk

    About this property

    The Sterling Condesa

    4-star hotel near Paseo de la Reforma
    The Sterling Condesa offers its guests an outdoor pool and a health club. WiFi is free in public spaces. Free breakfast is available daily. Self parking is free.

    This 4-star Mexico City hotel is smoke free.

    • 15 guestrooms or units
    • Continental breakfast (free)
    • Front desk (limited hours)
    • Concierge
    • No smoking on site
    The Sterling Condesa offers 15 air-conditioned accommodations with complimentary bottled water and hair dryers. Accommodations at this 4-star hotel have kitchenettes with microwaves and cookware/dishes/utensils.

    Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

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    • Parking included
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    Aug 16 - Aug 17
    Total with taxes and fees
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    Property amenities

    Family friendly

    • In-room kitchenette
    • In-room microwave
    • Mini-fridge
    • Outdoor pool

    Internet

    • Available in all rooms: Free WiFi
    • In-room WiFi speed: 25+ Mbps
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free uncovered self parking on site

    Food and drink

    • Free continental breakfast available daily 8:30 AM to noon

    Things to do

    • Health club
    • Outdoor pool

    Accessibility

    • No elevator
    • Tile flooring in room

    Room amenities

    Bedroom

    • Bedsheets provided

    Bathroom

    • Hair dryer
    • Private bathroom
    • Shampoo
    • Shower
    • Soap
    • Toilet paper
    • Towels provided

    Food and drink

    • Cookware, dishware, and utensils
    • Free bottled water
    • Kitchenette
    • Microwave
    • Mini-fridge

    More

    • Air conditioning

    Policies

    Check-in

    Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
    Late check-in subject to availability
    Minimum check-in age: 18

    Check-out

    Check-out before 11:30 AM

    Special check-in instructions

    The front desk is open daily from 10:00 AM - 6:00 PM
    Front desk staffed during limited hours
    If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
    The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    This property enforces quiet hours from 9:00 PM to 8:00 AM
    Information provided by the property may be translated using automated translation tools

    Access methods

    Front desk (limited hours)

    Pets

    • Pets and service animals are not allowed at The Sterling Condesa

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Property payment types

    Important information

    Fees

    Guests will be asked to pay the following charges at the property:

    • Cleaning fee: MXN 500 per accommodation, per stay

    We've listed all charges provided to us by the property.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property accepts credit cards and debit cards; cash is not accepted
    This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Onsite parties or group events are strictly prohibited
    Long-term renters welcome
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome.

    We should mention

    • Pool access available from 8:00 AM to 6:00 PM.
    • Pets and service animals are not allowed on site.

    Frequently asked questions

    How close is The Sterling Condesa to the airport?

    The Sterling Condesa is 7.3 mi (24-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

    Does The Sterling Condesa have an airport shuttle?

    Airport shuttle services are not available at The Sterling Condesa.

    Does The Sterling Condesa offer free breakfast?

    The Sterling Condesa offers free continental breakfast every day from 8:30 AM to noon.

    Is there a casino at The Sterling Condesa?

    No, there is no casino at this hotel.

    What time is check-in at The Sterling Condesa?

    Check-in start time: 4:00 PM; Check-in end time: 6:00 PM.

    Is there free parking at The Sterling Condesa?

    This hotel offers free self parking.

    Does The Sterling Condesa have a pool?

    The Sterling Condesa features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

    Does The Sterling Condesa have a spa?

    There are no spa services available at this hotel.

    How close is The Sterling Condesa to downtown Mexico City?

    The Sterling Condesa is 3.1 mi away from Mexico City.

    The Sterling Condesa Reviews

    Reviews

    9.4

    Exceptional

    Rating 10 - Excellent. 30 out of 36 reviews
    Rating 8 - Good. 3 out of 36 reviews
    Rating 6 - Okay. 1 out of 36 reviews
    Rating 4 - Poor. 1 out of 36 reviews
    Rating 2 - Terrible. 1 out of 36 reviews

    9.8/10

    Cleanliness

    9.2/10

    Staff & service

    9.4/10

    Amenities

    10/10

    Property conditions & facilities

    Reviews

    Verified review

    10/10 Excellent

    Enrique

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The Studio is modern and cozy, perfectly located and the staff was super friendly and incredibly accommodating. Will definitely stay here again, 10/10
    Stayed 4 nights in Mar 2026
    Verified review

    10/10 Excellent

    Omar

    Liked: Cleanliness, amenities, property conditions & facilities
    We loved staying here. The staff was amazing. Rosa and Angeles were so accommodating and helpful. Our room was clean and spacious. We will definitely stay here again.
    Stayed 2 nights in Apr 2026
    Verified review

    10/10 Excellent

    Revital

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Really enjoyed staying here. Staff was friendly and attentive, the room is spacious and clean. Comfy bed. Blackout curtains. Access to an outdoor hot tub and washer/dryer. All around great place!
    Stayed 4 nights in Mar 2026
    Verified review

    10/10 Excellent

    Zulema

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    As described and shown in pictures. My stay was comfortable. The room was spacious and clean. The area felt safe with a lot of restaurants that were walking distance. Their amenities were great! I would highly recommend and would be staying here again.
    Stayed 4 nights in Apr 2026
    Verified review

    10/10 Excellent

    Katherine

    Liked: Cleanliness, staff & service, property conditions & facilities
    Disliked: Amenities
    The location was on point, close enough to the good spots without the noise of the party side of the city. The room was clean and beautiful. The staff was very attentive and answered to my concerns very quickly, great communication! I only wished that the bathroom had shampoo and conditioner like every other Airbnb I had stayed. The amenities were great, however the pool was a bit dirty so I didn’t want to use it. Overall it was a great experience and I do recommend this place! :)
    Stayed 6 nights in Apr 2026
    Verified review

    10/10 Excellent

    Sean

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Superb accomodation. Great location - for me. Big, airy, clean rooms with fantastic bed and bedding. No street noise at all. I slept superbly until 5am each morning when the guest upstairs thought dragging a chair across a tiled floor would be sociable! Not the Sterling's fault of course, just inconsiderate guest. Tiny pool/Jacuzzi but probably all you need. Big sun terrace with seating and recliners. Excellent coffee and snack shops along the road. Lounge room upstairs is large and bright and airy.
    Stayed 5 nights in Apr 2026
    Verified review

    10/10 Excellent

    David

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The room was super clean and came with some good amenities. Although we did not use the kitchenette, we did appreciate it being available. The Wi-Fi was good. It was really great being able to set and control the mini split for air conditioning. Location was central so it was a sort Uber ride to lots of good areas. One complaint is that there was only a front desk person present about 10% of the time. I had a delivery that I could not receive because I was late to return to the hotel and there was no staff present to receive it. I'm sure it could have been arranged to have staff present if I contacted a hotel representative via phone, but that is an inconvenience I would prefer not to try to plan and coordinate. Aside from the lack of actual staff present onsite, there are no complaints whatsoever.
    Stayed 2 nights in May 2026
    Verified review

    2/10 Terrible

    Hamza

    Disliked: Staff & service, amenities
    Would not recommend if you value safety, comfort, or a responsive host. The walls are incredibly thin, you can hear everything from the hallway and neighboring rooms. Our AC didn’t work, and despite reporting it, no one ever came to fix it. The bigger issue, was safety. There’s no security, and the front desk leaves at 6pm. Around 2am, we were woken up by loud banging and furniture moving. What made it worse was that we hadn’t seen any other guests in the building, so we genuinely didn’t know where it was coming from. We tried contacting management but got no response, which only added to the concern. We felt unsafe and barely slept. In the morning, the building manager, Rosa, finally responded. We explained everything and even shared a video of the noise continuing at 8am. Instead of looking into it, she dismissed our concerns and told us to leave, simply because we mentioned we had considered calling the police out of concern for our safety when no one responded overnight. She then escalated things by threatening to call the police on us, rather than trying to understand or resolve the situation. We missed a tour reso, and had to move hotels. We ended up staying elsewhere, which was actually cheaper and significantly better (ULIV, for those wondering). The refund process has also been frustrating and poorly handled. Rosa’s lack of responsiveness, rude behavior and basic concern for guest safety is alarming. Instead of working with us, we felt dismissed and blamed.
    Stayed 4 nights in Apr 2026
    Verified review

    10/10 Excellent

    Nancy

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Lo que me gusto que se encuentra céntrico y alrededor del mismo de encuentran restaurantes , tiendas comerciales, panaderías etc.
    Stayed 3 nights in May 2026
    Verified review

    10/10 Excellent

    elizabeth

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Lugar muy agradable y cómodo, la distribución de espacios es perfecta, personal bastante amable la chica de recepción, suficientes toallas de baño, lugar limpio en zona tranquila, cuenta cln internet y aire acondicionado, por la zona hay varios lugares para ir a comer y cafés
    Stayed 2 nights in Apr 2026
    Verified review

    10/10 Excellent

    ADOLFO ENRIQUE

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Está muy bien ubicado, las instalaciones nuevas, excelente atención por parte de Rosa.
    Stayed 3 nights in Apr 2026
    Verified review

    10/10 Excellent

    Nestor

    Liked: Cleanliness, staff & service, property conditions & facilities
    Excelente ubicación
    Stayed 2 nights in Apr 2026
    Verified review

    10/10 Excellent

    Paola

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    La propiedad es muy linda, limpia y muy céntrica, cuenta con una pequeña alberca, terraza y gimnasio, de mis hospedajes favoritos en Ciudad de México!
    Stayed 3 nights in Mar 2026
    Verified review

    10/10 Excellent

    DAGOBERTO RODRIGUEZ

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    No lo usamos
    Stayed 2 nights in Mar 2026
    Verified review

    10/10 Excellent

    Andrea

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Si, solo estaba muy caliente podrían moderar la temperatura
    Stayed 2 nights in Mar 2026
    Verified review

    10/10 Excellent

    Diana

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 5 nights in May 2026
    Verified review

    10/10 Excellent

    Gerardo

    Stayed 2 nights in May 2026
    Verified review

    10/10 Excellent

    Yahaira

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 4 nights in Apr 2026
    Verified review

    10/10 Excellent

    Paola

    Stayed 3 nights in Feb 2026