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The Alest Hotel

4.0 star property
4-star hotel near Paseo de la Reforma

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Photo gallery for The Alest Hotel

Reception
Meeting facility
Public bath
Handrails in stairways
1 bedroom, premium bedding, free minibar, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Auditorio Nacional
    ‪9 min walk‬
  • Parque Zoologico de Chapultepec
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Junior Suite

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 379 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Suite

  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco hotel, you'll find Paseo de la Reforma and Auditorio Nacional. Avenida Presidente Masaryk and Spanish Consulate General are also within half a mile (1 km).

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 miles
  • Auditorio Nacional - 9 min walk - 0.5 miles
  • Parque Zoologico de Chapultepec - 10 min walk - 0.6 miles
  • Chapultepec Park - 10 min walk - 0.6 miles
  • Angel of Independence Monument - 3 min drive - 1.9 miles

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Cuerno - ‬3 min walk
  • ‪Fougasse Polanco - ‬3 min walk
  • ‪La Aceituna - ‬3 min walk
  • ‪Catamundi - ‬4 min walk
  • ‪Maison Belén - ‬3 min walk

About this property

The Alest Hotel

4-star hotel near Paseo de la Reforma
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Alest Hotel. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 20 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (75 inch wide door)
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 23-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

Frequently asked questions

How close is The Alest Hotel to the airport?

The Alest Hotel is 11.5 mi (31-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at The Alest Hotel?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at The Alest Hotel on Sep 28, 2025 start from $363.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Alest Hotel have an airport shuttle?

Airport shuttle services are not available at The Alest Hotel.

Does The Alest Hotel offer free breakfast?

The Alest Hotel offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at The Alest Hotel?

No, there is no casino at this hotel.

What time is check-in at The Alest Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Alest Hotel?

This hotel offers free valet parking.

Does The Alest Hotel have a pool?

The Alest Hotel does not have a pool.

Does The Alest Hotel have a restaurant?

The Alest Hotel is home to 45 Bar & Restaurante, which features international cuisine.

Does The Alest Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is The Alest Hotel to downtown Mexico City?

The Alest Hotel is 3.9 mi away from Mexico City.

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 257 out of 282 reviews
Rating 8 - Good. 16 out of 282 reviews
Rating 6 - Okay. 8 out of 282 reviews
Rating 4 - Poor. 0 out of 282 reviews
Rating 2 - Terrible. 1 out of 282 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great design. Maribel and all staff wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Klodiana

Stayed 1 night in May 2025

8/10 Good

CRISTINA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer not to answer
Stayed 3 nights in Apr 2025

10/10 Excellent

Susanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and elegant property. Close to shops, walkable and convenient.
Stayed 6 nights in Apr 2025

10/10 Excellent

BRENDA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good area
Stayed 1 night in Mar 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Stayed 1 night in Apr 2025

10/10 Excellent

Ying, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.
Stayed 4 nights in Apr 2025

10/10 Excellent

Enis U

Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle, San Jose del Cabo

Liked: Cleanliness, staff & service, property conditions & facilities
The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!
Stayed 3 nights in Apr 2025

10/10 Excellent

Margarita, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.
Stayed 8 nights in Mar 2025

10/10 Excellent

Joseph

Business traveler
Liked: Amenities
Awesome hotel in a fantastic location
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan Pablo, hialeah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location in Polanco area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose, Tucson

Stayed 3 nights in Feb 2025

10/10 Excellent

jimena, san diego

Stayed 1 night in Mar 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Edita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property . Fantastic service
Stayed 4 nights in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Feb 2025

10/10 Excellent

mindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay in Mexico City

Amazing and really lovely hotel in fabulous area in Mexico City.
Stayed 4 nights in Feb 2025