The Alest Hotel

4.0 star property
4-star hotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for The Alest Hotel

Reception
23-inch Smart TV with cable channels, TV, heated floors
Reception
Front of property
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Auditorio Nacional
    ‪9 min walk‬
  • Angel of Independence Monument
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

Superior Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Junior Suite

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room, 1 King Bed

  • 379 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Deluxe Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco hotel, you'll find Avenida Presidente Masaryk and Paseo de la Reforma. Also, Auditorio Nacional is within half a mile (1 km) and Angel of Independence Monument is within 3 miles (5 km).

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 miles
  • Auditorio Nacional - 9 min walk - 0.5 miles
  • Chapultepec Park - 10 min walk - 0.6 miles
  • Antara Polanco - 13 min walk - 0.8 miles
  • Angel of Independence Monument - 3 min drive - 1.9 miles

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Restaurante Mythos - ‬2 min walk
  • ‪Caffe Biscottino - ‬3 min walk
  • ‪Rosa Negra Polanco - ‬3 min walk
  • ‪Tianguis Parque Lincoln - ‬3 min walk
  • ‪La Aceituna - ‬2 min walk

About this property

The Alest Hotel

4-star hotel near Paseo de la Reforma
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly The Alest Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 23-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Alest Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

Frequently asked questions

How close is The Alest Hotel to the airport?

The Alest Hotel is 11.5 mi (31-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at The Alest Hotel?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at The Alest Hotel on May 30, 2025 start from $327.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Alest Hotel have an airport shuttle?

Airport shuttle services are not available at The Alest Hotel.

Does The Alest Hotel offer free breakfast?

The Alest Hotel offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at The Alest Hotel?

No, there is no casino at this hotel.

What time is check-in at The Alest Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at The Alest Hotel?

This hotel offers free valet parking.

Does The Alest Hotel have a pool?

The Alest Hotel does not have a pool.

Does The Alest Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Alest Hotel have a spa?

There are no spa services available at this hotel.

How close is The Alest Hotel to downtown Mexico City?

The Alest Hotel is 3.9 mi away from Mexico City.

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 217 out of 240 reviews
Rating 8 - Good. 15 out of 240 reviews
Rating 6 - Okay. 7 out of 240 reviews
Rating 4 - Poor. 0 out of 240 reviews
Rating 2 - Terrible. 1 out of 240 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Feb 2025

10/10 Excellent

mindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay in Mexico City

Amazing and really lovely hotel in fabulous area in Mexico City.
Stayed 4 nights in Feb 2025

8/10 Good

F-Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay while in Mexico City.
Stayed 2 nights in Feb 2025

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

Bobbi

Stayed 1 night in Jan 2025

10/10 Excellent

vladimir

Traveled with family
Liked: Amenities
Fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first stay here. It will not be our last.
Stayed 3 nights in Jan 2025

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite boutique hotels in Mexico
Stayed 3 nights in Jan 2025

8/10 Good

Ruben

Stayed 2 nights in Jan 2025

10/10 Excellent

Anissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had business in the city and made a quick trip to Mexico City. The Alest was a superb property and will definitely be back. I have stayed at a neighboring property around the corner for 3 times as much and this was just as nice. Excellent value and highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Marlene

Stayed 4 nights in Jan 2025

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

8/10 Good

luis enrique

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Night Away

The staff was amazing. The bed was so comfortable and the room was very romantic. The bath products were top notch!
Stayed 1 night in Dec 2024

10/10 Excellent

Begona Cortina

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Stayed 5 nights in Nov 2024

6/10 Okay

Rhys

Traveled with partner
Liked: Cleanliness, amenities
Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Alest! Beautiful boutique hotel: modern, lovely decoration, wonderful service! The location in Polanco is unbeatable with many walkable options nearby yet on a quiet street. Breakfast is delicious. We have found our new place when visiting Mexico City!
Stayed 2 nights in Dec 2024

10/10 Excellent

vance, lone grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience will stay again
Stayed 2 nights in Dec 2024