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NH Collection Mexico City Reforma

4.0 star property
4-star eco-certified hotel near Paseo de la Reforma

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Photo gallery for NH Collection Mexico City Reforma

Meeting facility
Premium Room, Terrace ((2 Double Beds)) | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Meeting facility
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar
  • Pet friendly

Explore the area

View in a map
Liverpool No 155, Mexico City, 06600
  • Angel of Independence Monument
    ‪7 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • U.S. Embassy
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.8 out of 10
Excellent
(72 reviews)
  • 296 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Superior Room (2 Double Beds) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room (2 Double Beds)

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium Room (2 Double Beds) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room (2 Double Beds)

8.4 out of 10
Very good
(7 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.0 out of 10
Very good
(31 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace ((2 Double Beds))

Premium Room, Terrace ((2 Double Beds)) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Terrace ((2 Double Beds))

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Terrace

Suite, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Terrace

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Terrace (View)

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 2 adults + 1 child)

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Heart of Mexico City.Within a 10-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Angel of Independence Monument. Palacio de Bellas Artes and Zócalo are also within 3 miles (5 km).

What's nearby

  • Angel of Independence Monument - 7 min walk - 0.4 miles
  • Paseo de la Reforma - 7 min walk - 0.4 miles
  • U.S. Embassy - 7 min walk - 0.4 miles
  • Reforma 222 - 10 min walk - 0.6 miles
  • Monument to the Revolution - 3 min drive - 1.2 miles

Getting around

  • Insurgentes Station - 5 min walk
  • Mexico City Buenavista Station - 13 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪La Casa de Toño - ‬2 min walk
  • ‪Handshake Speakeasy - ‬1 min walk
  • ‪Jugos Y Licuados "El Güero - ‬2 min walk
  • ‪Pancho's Bar - ‬2 min walk
  • ‪Cotorritos Zona Rosa - ‬2 min walk

About this property

NH Collection Mexico City Reforma

4-star eco-certified hotel near Paseo de la Reforma
NH Collection Mexico City Reforma offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 16 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 306 guestrooms or units
  • 17 levels
  • 2 buildings
  • Built in 1972
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

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4.7 out of 5, Exceptional, 2,900 reviews
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The price is $157
Sep 29 - Sep 30
Total with taxes and fees
Galeria Plaza Reforma

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

How close is NH Collection Mexico City Reforma to the airport?

NH Collection Mexico City Reforma is 9.5 mi (28-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at NH Collection Mexico City Reforma?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Reforma on Sep 20, 2025 start from $86.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Mexico City Reforma have an airport shuttle?

NH Collection Mexico City Reforma offers an airport shuttle 24 hours a day, on request, for a charge of MXN 800 per vehicle, one way.

Does NH Collection Mexico City Reforma offer free breakfast?

Free breakfast isn’t provided at NH Collection Mexico City Reforma, but buffet breakfast is offered for a fee of between MXN 297 and 396 per person. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at NH Collection Mexico City Reforma?

No, there is no casino at this hotel.

What time is check-in at NH Collection Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at NH Collection Mexico City Reforma?

Free parking is not available at this hotel. Self parking is available for MXN 208 per day, and valet parking for MXN 208 per day.

Does NH Collection Mexico City Reforma have a pool?

NH Collection Mexico City Reforma features an outdoor pool.

Does NH Collection Mexico City Reforma have a restaurant?

Yes, there is a restaurant on site.

Does NH Collection Mexico City Reforma have a spa?

This hotel has a spa, which features body treatments, massages, and mani/pedis.

How close is NH Collection Mexico City Reforma to downtown Mexico City?

NH Collection Mexico City Reforma is 2.1 mi away from Mexico City.

NH Collection Mexico City Reforma Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 751 out of 1482 reviews
Rating 8 - Good. 342 out of 1482 reviews
Rating 6 - Okay. 173 out of 1482 reviews
Rating 4 - Poor. 112 out of 1482 reviews
Rating 2 - Terrible. 104 out of 1482 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ivette, Monterey Park

Traveled with partner
Liked: Amenities, property conditions & facilities
The staff at this hotel was so friendly And welcoming, Especially Jesus from the front desk He walked us to our room and explained all services. He Was so helpful and welcoming. I had forgotten My toothbrush and the hotel provided a new one. The hotel is located in such a good area for coffee bars, and food . Will be coming here again
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Stayed 4 nights in May 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was great but the front desk staff were rude at the end of our trip.
Stayed 1 night in May 2025

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to many dining options, friendly staff, I'll stay here again should I ever return to CDMX
Stayed 3 nights in May 2025

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Lester Hidalgo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience
Stayed 8 nights in May 2025

10/10 Excellent

Chris, la habra

Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Stayed 3 nights in May 2025

6/10 Okay

Kimberly

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Stayed 3 nights in May 2025

4/10 Poor

Katrina

Disliked: Cleanliness, property conditions & facilities, room comfort
The first impression of the hotel was nice. Very fresh and clean lobby. The rooms were not as upgraded as expected. There was a ceiling leak at 1am. They had to come and repair. They did not offer for us to more rooms. They also left the dirty water towels on the ground. We had to ask them to come and clean our room and they just swept away the dirt but didn’t mop the floors. We told the front desk and they did not offer any compensation for the inconvenience. Would not stay at this hotel again.
Stayed 3 nights in May 2025

10/10 Excellent

Leonardo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safety and quiet area
Stayed 4 nights in Mar 2025

10/10 Excellent

rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good quality but first floor night club playing loud music all night long
Stayed 4 nights in May 2025

10/10 Excellent

Pascual

Stayed 5 nights in May 2025

10/10 Excellent

Ikuo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, and the staff was very helpful. The breakfast is delicious!
Stayed 4 nights in May 2025

10/10 Excellent

Juan D

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 2 nights in May 2025

10/10 Excellent

Alfredo, san diego

Stayed 2 nights in May 2025

10/10 Excellent

Rosanna, Thornton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this place their staff is super nice and friendly, the room was always, room clean, really good room service and good food at their restaurant. Walkable to almost everything
Stayed 5 nights in Apr 2025

4/10 Poor

Celia

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff is very nonchalant. They never greet you or seem happy to be of service. I came in way before check in but they did accommodate me with an early check in which I paid. I asked about breakfast and they told me I had to have a credit card which I didn’t have so she suggested I add my debit card to my room so that if I’d like to have breakfast at the hotel I could. We decided not to have breakfast the at the hotel and was still charged for it. I emailed and called them like I was instructed to do so about the situation. I was told if they investigated and found no record of us having breakfast I would get refunded but now was emailed that breakfast was non refundable so I lost my money. Such an inconvenience and let down. Our AC never cooled down at all. We had to sleep w the window open to cool down the room. The closet door was missing and the pool area and the reception area were the only nice part of the hotel
Stayed 3 nights in May 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
So amazing
Stayed 2 nights in May 2025

10/10 Excellent

EDGAR

Stayed 1 night in May 2025

10/10 Excellent

Guillermo

Stayed 4 nights in Mar 2025

10/10 Excellent

Marisela, South Gate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice hotel! Will stay again
Stayed 4 nights in Apr 2025